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February 8, 2021 at 6:36 am in reply to: Events (w/ TheEventsCalendar) listed in blog, but category not showing #1278551
Hi,
Thank you for following up.
The site is still loading properly on our end but it is not using the theme anymore, and it looks like a parked domain. Did you do something in your server? We tried logging in again, but the account above is no longer valid. Please check the info carefully or provide another login account.
Best regards,
IsmaelFebruary 8, 2021 at 6:31 am in reply to: how setting pagination without "?avia-element-paging=2" #1278549Hi,
Where can we check the issue? Please post the URL of the site or the page so that we could check the pagination properly. Providing access to the dashboard will help as well.
Best regards,
IsmaelHi,
@smarta-brett: Please refrain from opening up old threads and create your own ticket instead. The inquiry form is located in the following page.// https://kriesi.at/support/forum/enfold/#new-post
We replied here: https://kriesi.at/support/topic/media-upload-and-enfolds-thumbnail-sizes/#post-1278521
Best regards,
IsmaelHi,
Thank you for the info.
The “medikamente” page is not showing as it should because there is a product category with the same name and slug, so the archive page for that category shows up instead of the actual page. You have to either adjust the name of the page or change the slug of the category. (see private field)
Best regards,
IsmaelFebruary 8, 2021 at 6:20 am in reply to: Paralax option blows picture up while extremely wide pic doesn't fill whole wndw #1278544Hi,
Glad it is working, and thank you for the info. The css media query for mobile view has been duplicated, so we have to remove it. We corrected the css code above and moved the css media query at the very bottom where it should be.
.av-tab-section-image { filter: none!important; } /* CSS – Tabs with equal space*/ .js_active .av-tab-section-tab-title-container { display: flex!important; justify-content: space-around; } #top .fullsize .template-blog .post .entry-content-wrapper { font-size: 14px; } .comment_meta_container, .comment_container { display: none !important; } .bloglist-excerpt .more-link { color: #816ccf; } .avia-cookie-consent { background-color: #fff; color: #444; } .avia-cookie-consent a.avia_cookie_infolink, .avia-cookie-consent p, .avia-cookie-consent .avia-cookie-consent-button { color: #444; border-color: #816ccf; } #top .avia-cookie-consent .avia-cookie-consent-button.av-extra-cookie-btn, #top .avia-popup .avia-cookie-consent-button.av-extra-cookie-btn { background-color: #816ccf; color: #fff; border-color: #816ccf; } #top #wrap_all .header_color #menu-item-1628.av-menu-button-colored > a .avia-menu-text, #top #wrap_all .header_color #menu-item-1627.av-menu-button-colored > a .avia-menu-text { background-color: #98d513; color: #f8f8f8; border-color: #98d513; } .html_elegant-blog #top .avia-content-slider .blog-categories { display: none; } /* Add your Mobile Styles here */ @media only screen and (max-width: 767px) { .home #av_section_1 .av-parallax.active-parallax { height: 100% !important; top: 0 !important; transform: translate3d(0px, 0, 0px) !important; } }
Best regards,
IsmaelFebruary 8, 2021 at 6:17 am in reply to: How to get Placeholder to correctly output shortcode #1278543Hi,
Thank you for the info.
We still do not quite understand how the button shortcode is added. We tried to modify one of the event items from the thursday-evening category but we cannot find the shortcode there. How did you add the following shortcode exactly?
[av_button label='Member Access' ...]
Best regards,
IsmaelHi,
Thank you for following up.
We just noticed that an alternate menu has been enabled, so we adjusted the snippet a bit to include the search item in the alternate menu instead of the main menu. The search field is now displaying in the mobile menu container properly.
Please do not forget to purge the cache or do a hard refresh before checking the page again.
Best regards,
IsmaelHi,
Thank you for the update.
Would you mind providing access to the dashboard or to the page so that we could check the svg code properly? Please post the login details in the private field.
Best regards,
IsmaelFebruary 8, 2021 at 5:54 am in reply to: Overlay above the content while the cookies not accepted #1278535Hi,
That should be possible. Please look for this line in the code above..
$(".avia-cookie-select-all").on("click", function() {
.., and replace it with:
$(".avia-cookie-select-all, .avia-cookie-info-btn").on("click", function() {
Let us know how it goes.
Best regards,
IsmaelHi,
You are very welcome! Glad to know it is solved. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the update.
1.) The option is located in the Enfold > Performance > Disable Template Builder Elements section. Try to set the Disabling of template builder elements to the first option. You could also set the builder to debug mode to enable the shortcode parser, which automatically repairs shortcode if necessary. The elements are probably not displaying as they should because they were added using the old version of the builder.
2.) Did you import the demo more than once? You may have to reset the database in order to remove those pages, then import the demo once again.
// https://wordpress.org/plugins/wp-reset/
// https://wordpress.org/plugins/wordpress-database-reset/3.) We forgot to mention that you will have to set the builder to debug mode in order to insert the shortcodes manually in the shortcode field, which will show up below the actual builder when the debug mode is enabled. Just use the snippet provided in the following documentation.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Best regards,
IsmaelFebruary 8, 2021 at 5:40 am in reply to: Shopify "Buy now" button (Javascript code integration) Problem! #1278531Hi,
Thank you for the info.
In order to load the shopify script, we have to add this snippet in the functions.php file.
/* * add shopify script */ function ava_script_shopify_script(){ ?> <script type="text/javascript"> /*<![CDATA[*/ (function () { window.shopifyOptions = { "product": { "styles": { "product": { "@media (min-width: 601px)": { "max-width": "100%", "margin-left": "0", "margin-bottom": "50px" }, "text-align": "left" }, "title": { "font-family": "Lato, sans-serif", "font-size": "30px", "color": "#4e3a5e" }, "button": { "font-family": "Lato, sans-serif", ":hover": { "background-color": "#2395e6" }, "background-color": "#27a5ff", ":focus": { "background-color": "#2395e6" }, "border-radius": "35px", "padding-left": "55px", "padding-right": "55px" }, "price": { "font-family": "Lato, sans-serif", "font-size": "26px", "color": "#a87bc9" }, "compareAt": { "font-family": "Lato, sans-serif", "font-size": "22.099999999999998px", "color": "#a87bc9" }, "unitPrice": { "font-family": "Lato, sans-serif", "font-size": "22.099999999999998px", "color": "#a87bc9" }, "description": { "font-family": "Lato, sans-serif", "font-size": "17px", "color": "#827191" } }, "layout": "horizontal", "contents": { "img": false, "imgWithCarousel": true, "button": false, "buttonWithQuantity": true, "description": true }, "width": "100%", "text": { "button": "Add to cart" }, "googleFonts": [ "Lato" ] }, "productSet": { "styles": { "products": { "@media (min-width: 601px)": { "margin-left": "-20px" } } } }, "modalProduct": { "contents": { "img": false, "imgWithCarousel": true, "button": false, "buttonWithQuantity": true }, "styles": { "product": { "@media (min-width: 601px)": { "max-width": "100%", "margin-left": "0px", "margin-bottom": "0px" } }, "button": { "font-family": "Lato, sans-serif", ":hover": { "background-color": "#2395e6" }, "background-color": "#27a5ff", ":focus": { "background-color": "#2395e6" }, "border-radius": "35px", "padding-left": "55px", "padding-right": "55px" } }, "googleFonts": [ "Lato" ], "text": { "button": "Add to cart" } }, "option": {}, "cart": { "styles": { "button": { "font-family": "Lato, sans-serif", ":hover": { "background-color": "#2395e6" }, "background-color": "#27a5ff", ":focus": { "background-color": "#2395e6" }, "border-radius": "35px" }, "title": { "color": "#919191" }, "header": { "color": "#919191" }, "lineItems": { "color": "#919191" }, "subtotalText": { "color": "#919191" }, "subtotal": { "color": "#919191" }, "notice": { "color": "#919191" }, "currency": { "color": "#919191" }, "close": { "color": "#919191", ":hover": { "color": "#919191" } }, "empty": { "color": "#919191" }, "noteDescription": { "color": "#919191" }, "discountText": { "color": "#919191" }, "discountIcon": { "fill": "#919191" }, "discountAmount": { "color": "#919191" }, "cart": { "background-color": "#f9f9f9" }, "footer": { "background-color": "#f9f9f9" } }, "text": { "title": "Shopping Cart", "total": "Subtotal", "button": "Checkout" }, "contents": { "note": true }, "popup": false, "googleFonts": [ "Lato" ] }, "toggle": { "styles": { "toggle": { "font-family": "Lato, sans-serif", "background-color": "#27a5ff", ":hover": { "background-color": "#2395e6" }, ":focus": { "background-color": "#2395e6" } } }, "googleFonts": [ "Lato" ] }, "lineItem": { "styles": { "variantTitle": { "color": "#919191" }, "title": { "color": "#919191" }, "price": { "color": "#919191" }, "fullPrice": { "color": "#919191" }, "discount": { "color": "#919191" }, "discountIcon": { "fill": "#919191" }, "quantity": { "color": "#919191" }, "quantityIncrement": { "color": "#919191", "border-color": "#919191" }, "quantityDecrement": { "color": "#919191", "border-color": "#919191" }, "quantityInput": { "color": "#919191", "border-color": "#919191" } } } }; var scriptURL = 'https://sdks.shopifycdn.com/buy-button/latest/buy-button-storefront.min.js'; if (window.ShopifyBuy) { if (window.ShopifyBuy.UI) { ShopifyBuyInit(); } else { loadScript(); } } else { loadScript(); } function loadScript() { var script = document.createElement('script'); script.async = true; script.src = scriptURL; (document.getElementsByTagName('head')[0] || document.getElementsByTagName('body')[0]).appendChild(script); script.onload = ShopifyBuyInit; } function ShopifyBuyInit() { var client = ShopifyBuy.buildClient({ domain: 'shop-smileicon-de.myshopify.com', storefrontAccessToken: '2bf601fd5327e67d70751fad741c6fa5', }); document.querySelectorAll('.product-component-shopify').forEach(function(el) { console.log(el) ShopifyBuy.UI.onReady(client).then(function (ui) { ui.createComponent('product', { id: '6147674898616', node: document.getElementById(el.id), moneyFormat: '%E2%82%AC%7B%7Bamount_with_comma_separator%7D%7D', options: window.shopifyOptions, }); }); }); } })(); /*]]>*/ </script> <?php } add_action('wp_footer', 'ava_script_shopify_script', 9999);
And the following code creates the new shortcode.
// shopify button function avs_shopify_button_cb( $atts ) { $param = shortcode_atts( array( 'component' => '', ), $atts ); return "<div class='product-component-shopify' id='product-component-{$param["component"]}'></div>"; } add_shortcode( 'avs_shopify_button', 'avs_shopify_button_cb' );
To add a new shopify button in a page, insert a code or text block, then use this shortcode.
[avs_shopify_button component="1612524419965"]
Just replace the value of the component attribute or parameter with the actual id of the shopify product component.
Best regards,
IsmaelHi,
As recommended by @Guenni007 above, you could use the provided filter to disable the default thumbnails and prevent regeneration of images that were registered by the theme.
// https://kriesi.at/support/topic/media-upload-and-enfolds-thumbnail-sizes/#post-1270140
Best regards,
IsmaelFebruary 8, 2021 at 5:02 am in reply to: Tab Section, individual tab height not showing correctly #1278520Hi,
The draft page is no longer accessible. Did you remove it?
We modified the tab_section.js file and did the changes above. We also deactivated the Performance > File Compression settings to regenerate the scripts and stylesheets. The tab section is now resizing itself again once the transition or the layout of the portfolio grid is complete. Please check the screenshot below.
Screenshot: https://imgur.com/udw1l55
Best regards,
IsmaelHey infonove,
Thank you for the inquiry.
The screenshots above do not exist anymore, maybe expired. Please provide a link to the page containing the image so that we could check it. Are you using a slider, or did you apply the image as background of the color section?
Best regards,
IsmaelHey FayeMcC,
Thank you for the inquiry.
The favicon is showing correctly on our end. Have you tried removing the browser cache on your mobile device, or do a hard refresh? You should also try to check it while you are on incognito mode.
Best regards,
IsmaelHi,
Thank you for the info.
Unfortunately, we are still not able to access the file server using the login account above. It is possible that the FTP account is limited to a certain IP address, and it is also possible that the country where we are trying to access it from is blocked. You may need to ask your hosting provider to check your server or ask them to configure the FTP account properly.
We cannot enable the plugin without access to the file server because we might break the site without any means to revert it back to a working point.
Best regards,
IsmaelFebruary 5, 2021 at 3:46 pm in reply to: Portfolio für bestimmte Seite ohne verlinkung zu single portfolio #1278057Hi,
Glad to know that the script above is working. If you would like to apply it on a specific page, please use the following script instead.
// disable masonry link function ava_script_disable_masonry_link() { if ( wp_script_is( 'avia-default', 'registered' ) ) { wp_add_inline_script( 'avia-default', ' (function($) { if($("body").is(".page-id-31") == false) { return false; } $(".av-masonry-entry").on("click", function(e) { e.preventDefault(); return false; }); })(jQuery); '); } } add_action( 'wp_enqueue_scripts', 'ava_script_disable_masonry_link', 9999);
We are just checking if the body tag contains the class name page-id-31, which contains the ID of the page “Team”.
Best regards,
IsmaelHi,
Hi Ismael, which screenshot of the 4 I sent do you mean?
I was referring to the most recent screenshot, the info at the very end of the console are cut off. You have to wait for the video to end before checking the console. If you do not see the text “YOUTUBE ENDED” in the console after the video ends, it means that the following conditions are not met and so it does not resume or reset the slider.
if (event.data === YT.PlayerState.ENDED)
Best regards,
IsmaelFebruary 5, 2021 at 3:38 pm in reply to: Woocommerce Product image in Avia Builder using wooswatches #1278052Hi,
We just found out that it is the default markup of the product gallery — the images are not linked by default. You have to override the woocommerce\templates\single-product\product-image.php file and add the links manually. For more info on how to override a product template, please check the following documentation.
// https://docs.woocommerce.com/document/template-structure/
We will close this thread for now. Please do not hesitate to open another if you need more help.
Best regards,
IsmaelFebruary 5, 2021 at 3:27 pm in reply to: Create a second shop to display bundle products only #1278047Hey trljackson,
Thank you for the inquiry.
You may have to create a unique category for the bundle products so that they could be displayed separately on another page using the Product Grid element from the builder or a custom product shop template using a custom query. If you chose to use the Product Grid element, just select the new category in the Content > Select Entries > Which Entries? settings.
Best regards,
IsmaelFebruary 5, 2021 at 3:22 pm in reply to: When is ready the update for enfold? ( lot of time with NO update for theme) #1278044Hey marcobe,
Thank you for the inquiry.
The latest version will be available very soon but we do not have an exact date yet. It will contain fixes for the pagination and other issues, and will also include a new template option called Custom Elements, which should allow you to create global elements.
Best regards,
IsmaelFebruary 5, 2021 at 3:08 pm in reply to: How to get Placeholder to correctly output shortcode #1278041Hi,
Thank you for the update.
Are you referring to these shortcodes?
[av_button label='Member Access' icon_select='no' icon='ue800' font='entypo-fontello' link='manually,https://event.webinarjam.com/register/370/lx94nfl8' link_target='' size='medium' position='center' label_display='' title_attr='' color_options='' color='theme-color' custom_bg='#444444' custom_font='#ffffff' btn_color_bg='theme-color' btn_custom_bg='#444444' btn_color_bg_hover='theme-color-highlight' btn_custom_bg_hover='#444444' btn_color_font='theme-color' btn_custom_font='#ffffff' id='' custom_class='' av_uid='' admin_preview_bg='']
Did you switch to the Visual mode of the text editor before you added the shortcode? Please post the login details in the private field so that we could check the issue properly.
Best regards,
IsmaelHi,
Thank you for the info.
Have you tried applying a height limit to the color section containing the svg image? The svg image should inherit the height of its parent container, so this should work.
.page-id-7062 #av_section_1 { max-height: 50vh; }
To avoid using generic selectors such as the one above (#av_section_1), you could apply a unique custom css class name or ID to the color section element from its Advanced > Developer Settings panel.
Best regards,
IsmaelFebruary 5, 2021 at 2:56 pm in reply to: Events (w/ TheEventsCalendar) listed in blog, but category not showing #1278036Hi,
Sorry for the late response.
1.) Are you referring to the posts meta info? You may need to use this filter in the functions.php file to show the category info of the posts.
function avf_postslider_show_catergories_mod($category) { $category = 'show_business'; // or show_elegant return $category; } add_filter('avf_postslider_show_catergories', 'avf_postslider_show_catergories_mod', 10, 1);
2.) The theme does not have a style modification for the plugin’s updated calendar design yet, so you will have to apply your own css modification to change the style of calendar view.
// https://theeventscalendar.com/knowledgebase/k/styling-month-view/
Best regards,
IsmaelHi,
Glad it solved the issue.
And regarding the text alignment and the space between the avatar and the name, please try to use this css code.
.bbp-author-link.alignnone { display: inline !important; } .bbp-author-avatar { margin-bottom: 20px; display: block; }
Best regards,
IsmaelHi,
Did you actually try the most recent css code that we recommended above? This is what we get when we remove the minimum height of the content header and apply the above css code.
Screenshot: https://imgur.com/1UkJZDb
You may need to disable the file compression after adding the css modification.
div .products .product { margin: 0 1% 10% 0 !important; }
Thank you for your patience.
Best regards,
IsmaelHi,
Yes, you are right. Looks like the switch only works once a particular size has been selected. Would it help if we preselect a default size on page load? You can use this script in the functions.php file to do that.
// preselect product size function ava_script_preselect_product_size() { if ( wp_script_is( 'avia-default', 'registered' ) ) { wp_add_inline_script( 'avia-default', ' (function($) { $(document).ready(function() { $(".rtwpvs-term.rtwpvs-button-term.button-variable-term-m").trigger("click"); }); })(jQuery); '); } } add_action( 'wp_enqueue_scripts', 'ava_script_preselect_product_size', 9999);
The script above activates the medium size button on page load.
Best regards,
IsmaelHi,
Thank you for the screenshot.
Looks like you have copied the code from your email. Please make sure to copy the code directly from this forum to avoid conversion or encoding of symbols as shown in the screenshot that you have provided above. Let us know if that helps.
Best regards,
Ismael -
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