June 2, 2021 at 6:05 pm #1303650
i have a problem with the layer slider and didn’t find a solution in your documentation:
when i change the font weight, the change is shown to me in the edit page. but unfortunately this change is not transferred to the theme. is there a solution for this?
thank you very much!
best regards, martinJune 4, 2021 at 6:18 am #1303945
I’m not sure I fully understand the problem you are having. Could you try to explain it a bit further, and let us know how to reproduce it on your site please?
RikardJune 4, 2021 at 10:29 am #1303976
sorry for my bad english!
i want to change the font width on the landing page, since it is a layer slider, i change it there in edit mode, where it also works and i see the adjustments. but when i then refresh the website, the changes are not applied
here you can find two screenshots, the first one shows the website. the second one shows the layerslider, with the edited font, which is not shown on the website: https://imgur.com/a/KTjWgGn
i hope this is clearer now?
martinJune 7, 2021 at 4:42 pm #1304440
Thank you for the screenshot.
Do you remove the cache after editing the layer slider? Please try to edit the layer slider again, do some changes, then check the site on incognito mode or just purge the cache and refresh the browser.
IsmaelJune 7, 2021 at 8:09 pm #1304478
thanks for your answer!
i have completely cleared the cache, made changes in the layer slider, saved and refreshed the page. even the incognito mode did not help. do you have any ideas what i can do?
martinJune 9, 2021 at 8:40 am #1304808
We tried to login to the site but it is asking for another authentication, maybe the htaccess password. Please post the other authentication info in the private field so that we could check the layer slider.
IsmaelJune 9, 2021 at 9:02 am #1304815
i don’t know of any other password. i always log in via this link (see private content). maybe that works?
thanks & best regards,
martinJune 11, 2021 at 5:24 am #1305183
The site is still asking for this authentication when we tried to use the link above.
It may be the htpassword.
IsmaelJune 11, 2021 at 11:30 am #1305246
that’s strange, i certainly don’t have any additional protection and therefore no password assigned.
I just tried to log on to another computer, and it worked fine with the access data.
i had installed the plugin “disable rest API”, maybe it has something to do with that, it is now deleted. maybe that was the reason?
martinJune 13, 2021 at 6:16 am #1305446
I’m seeing the same thing as Ismael on my end, my guess is that your hosting provider is adding that to some country IP ranges. Could you reach out to them to confirm that please?
RikardJune 13, 2021 at 9:50 pm #1305475
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