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Viewing 30 posts - 13,051 through 13,080 (of 66,052 total)
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  • Hi,

    You might have forgotten to include the site URL. Please post it in the private field.

    For the meantime, try to use this css code to adjust the position of the caption.

    .caption_bottom .slideshow_caption {
    	bottom: 50px;
    }
    

    Best regards,
    Ismael

    in reply to: Fontello Font Icon upload FAIL #1305823

    Hey Intell,

    Thank you for the inquiry.

    Which font are you trying to upload? Please note that the font manager is intended for Google fonts, so uploading fonts from other sources might return unexpected results.

    // https://fonts.google.com/

    Best regards,
    Ismael

    in reply to: Direct link to masonry category #1305822

    Hi,

    Thank you for the inquiry.

    The snippet is not working correctly because window.load function is no longer valid. Please try to replace the snippet with this one.

    
    // activates a sort button based on the psort query parameter
    function ava_activate_sort_button() {
    	if(!$_GET["psort"]) return;	
    ?>
    		<script>
            (function($){	
                $(document).ready(function() {
                   <?php echo '$(".'. $_GET["psort"] .'_sort_button").trigger("click");'; ?>
                });	
            })(jQuery);
            </script>
    <?php
    }
    add_action('wp_footer', 'ava_activate_sort_button');
    

    Best regards,
    Ismael

    Hey!

    Regarding the second filter, you might have to replace is_single with is_singular(“page”) and add this css code to adjust the width of the ul tag.

    #top .av-share-box ul {
    	width: 100%;
    }

    Replace the snippet with this one.

    function avia_add_social_toolbar_template_builder($content = "")
    {
        if (is_singular("page")) {
            $content .= avia_social_share_links(array(), false, '', false);
            $content .= '';
        }
        return $content;
    }
    add_filter('avf_template_builder_content', 'avia_add_social_toolbar_template_builder', 10, 1);
    

    Best regards,
    Ismael

    in reply to: Cannot add images to enfold gallery / masonry gallery #1305783

    Hey sroemer,

    Thank you for the inquiry.

    The login account above is not working or is invalid. Please check the info carefully or provide another admin account so that we could check the issue. Have you tried deactivating the plugins temporarily?

    Best regards,
    Ismael

    in reply to: ReCaptcha is not working with contact form #1305775

    Hi,

    Thank you for the update.

    We may have to set the builder to debug mode so that we could inspect the shortcodes in the builder. The Appearance > Editor is not accessible, so we are not able to set it. The following documentation provides for more info about the debug mode.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    You have to copy the snippet from the documentation in the functions.php file.

    Best regards,
    Ismael

    in reply to: ACF field group post type on blog #1305772

    Hey CS,

    Thank you for the inquiry.

    Where can we see the issue? Which builder element or blog layout are you using? If the layout is set to grid, the avia_post_slide_query filter should have worked. Please provide the page URL so that we can inspect the issue further.

    Best regards,
    Ismael

    in reply to: Bold text in special headings #1305759

    Hey nickthe,

    Thank you for the inquiry.

    Have you tried adjusting the style of the heading with css instead of wrapping them inside a bold or b tag? You can also adjust the style of the heading tags in the Enfold > Advanced Styling panel. Unfortunately, adding special characters and html code in the title field is not allowed because it breaks the shortcode or the element.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. We provided a reply in this thread, which seems to be a duplicate. https://kriesi.at/support/topic/google-analytics-cookies-are-loaded-automaticaly/#post-1305519

    We will close this thread now. Please continue on the thread above.

    Best regards,
    Ismael

    in reply to: iOS layerslider or menu + images not working #1305755

    Hi,

    The drop down or the sub menus in the burger menu overlay are not displaying correctly because of this css code.

    .home ul.sub-menu, .page-id-33 ul.sub-menu, .page-id-160 ul.sub-menu, .page-id-164 ul.sub-menu, .page-id-167 ul.sub-menu, .page-id-170 ul.sub-menu, .page-id-173 ul.sub-menu, .page-id-176 ul.sub-menu, .page-id-179 ul.sub-menu {
    	display: none !important;
    }
    

    You have to remove it or adjust it accordingly.

    Best regards,
    Ismael

    Hey SyberKnight,

    Thank you for the inquiry.

    It is automatically added by WordPress in the head tag using the wp_head hook and with the following function as the callback.

    // https://developer.wordpress.org/reference/functions/rel_canonical/

    If you want to remove it, just add this code in the functions.php file.

    remove_action( 'wp_head', 'rel_canonical' );
    

    Best regards,
    Ismael

    in reply to: Recaptcha Enterprise how to implement #1305753

    Hey Eduardo,

    Thank you for the inquiry.

    The enterprise version of reCAPTCHA is not currently supported by the theme. You will have to use the available versions in the Theme Options > Google Services panel for now.

    If you would like to implement it yourself, please check this documentation.

    // https://cloud.google.com/recaptcha-enterprise/docs/instrument-web-pages

    Best regards,
    Ismael

    in reply to: Zen Menu Logic not working with Enfold Mobile Menu #1305750

    Hey bcerin,

    Thank you for the inquiry.

    Have you tried setting a different menu for mobile in Enfold > Main Menu > General > Alternate Menu for Mobile settings? The solution that we provided in the previous thread is already included in the latest version of the theme, 4.8.3. Please make sure that the theme or the site is updated.

    Best regards,
    Ismael

    in reply to: Custom Class (Developer settings) do not work #1305749

    Hey digitalprint2222,

    Thank you for the inquiry.

    Where can we see the section where the custom css classes were applied? Please provide the site URL in the private field so that we can check it. This is working properly when we tested it on our end.

    Best regards,
    Ismael

    Hi,


    @smorano
    : As @madsonic mentioned above, it works when we set jQuery to an older version. We installed the jQuery Migrate plugin in the site and disabled the file compression settings temporarily.


    @madsonic
    : Thank you for the info. Do you see any errors when setting jQuery to older version? You may need to keep the plugin enabled for now.

    Best regards,
    Ismael

    in reply to: Fixing CLS errors #1305738

    Hi,

    Alright. Let us know if you need further assistance. You may need to add css rules in the css media queries to adjust the height value of the modified elements (e.g the testimonial section) on different screen sizes. The layer slider seems to have the same height on mobile and desktop view, so having the same css rule for both should be enough.

    @thinkjarvis: Thanks for the info.

    Best regards,
    Ismael

    Hey jhieronimus,

    Thank you for the inquiry.

    The site is asking for another authentication, probably the htaccess. Please include the htaccess authentication in the private field so that we can login and check the site.

    You can adjust the style of the burger menu in the Enfold > Main Menu > Burger/Mobile Menu panel. Set the Menu Overlay Style to minimal or the third option if you want to remove the lines.

    Best regards,
    Ismael

    in reply to: Contact Form 7 and HTML / PHP code #1305734

    Hi,

    Thank you for the info.

    You may need to create a custom shortcode that selects and renders a contact form shortcode based on certain conditions. Please check the following documentation for more info about the shortcode API.

    // https://codex.wordpress.org/Shortcode_API

    Best regards,
    Ismael

    in reply to: cookies don.t load #1305733

    Hey JanBierhof,

    Thank you for the inquiry.

    We get this error whenever we try to change the name.

    Error: Vul uw naam en bericht in AUB.
    Klik hier om terug te gaan

    You may need to contact the script or plugin authors for more info regarding the chat box issue. Please note that support for third party scripts and plugins are limited. Please check the following link.

    // https://kriesi.at/support/register/#av_section_2

    Best regards,
    Ismael

    in reply to: Webfont installieren #1305732

    Hi,

    But as soon as I make a selection of a downloaded file and zip it again with macos

    So it works when you upload the original zip file? You can actually select the font variation or styles that you need when using the google-webfonts-helper and only download those variations excluding the others. But you have to rename the files and make sure that it follows Google’s naming conventions. Example.

    Nunito-Black.woff
    Nunito-Regular.woff
    Nunito-ExtraLightItalic.woff
    Nunito-Bold.woff

    The custom font uploader will not be able to recognize a font with an arbitrary name.

    Best regards,
    Ismael

    in reply to: MasonryGallery – sort by random, but not in…. #1305730

    Hey digitalprint2222,

    Thank you for the inquiry.

    Would you like to set a post or a gallery item as sticky? Having sticky items in the query is possible, but it may not work if the orderby parameter is set to random.

    // https://kriesi.at/support/topic/sticky-posts-not-displaying-forst/#post-1230187

    Best regards,
    Ismael

    Hey Matt,

    Thank you for the inquiry.

    Are you using any SEO plugin? It is possible that an option added the meta tag there. Please provide the URL of a portfolio item so that we could check it properly.

    In the demo, the portfolio item is set to index/follow.

    // https://kriesi.at/themes/enfold-2017/portfolio-item/imac-revolution/

    Best regards,
    Ismael

    in reply to: Front Page Not Updating #1305728

    Hi,

    How do you know that the changes are not visible to the “public”? Have you tried checking the site on incognito mode after making any changes?

    We temporarily disabled the Enfold > Performance > File Compression settings to make sure that any changes to the stylesheets are visible to the page. To test it, we added this css code in the Quick CSS field and see if the changes will be immediately visible in the home page.

    #footer {
        display: none;
    }
    

    The css code above hid the footer container immediately after refreshing the page, but we had to make sure that the cache is disabled. We also did a hard refresh. We then removed the css code again and the changes reflected immediately, the footer container displayed back.

    Best regards,
    Ismael

    in reply to: construction demo import is not working #1305595

    Hi,

    Sorry for the delay. Do you see any errors when attempting to import the demo? If the auto import is not working, try to manually install the demo using the xml files. For more info on how you can use the xml files, please check the following documentation.

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-import-a-theme-demo > Import only the demo content using XML files.

    The xml files are located in the following page.

    // https://github.com/KriesiMedia/enfold-library/tree/master/demos

    Best regards,
    Ismael

    in reply to: grey background fullwidth slider #1305593

    Hi,

    Thank you for the inquiry.

    The background of the video is now black. Did you manage to change it? Regarding the loading icon or overlay, try to use this css rule in the Quick CSS field.

    .mejs-overlay-loading {
        display: none !important;
    }
    

    Best regards,
    Ismael

    in reply to: events calendar pro issue (conflict) #1305592

    Hey bauchope,

    Thank you for the inquiry.

    We can reproduce the issue on our end but we are not yet sure what is causing it. Clicking on the buy tickets button does not generate any errors, it just redirects to the home page. Does it work correctly when the Enfold > Performance > File Compression settings or the privacy options are disabled?

    Best regards,
    Ismael

    in reply to: Google Maps Custom Marker Size #1305586

    Hi,

    This is possible but you have to add the option directly in the enfold/config-templatebuilder/avia-shortcodes/google_maps/google_maps.php file. Look for this code around line 531.

    	array(
    							'name' 	=> __( 'Custom Map Marker Image Size', 'avia_framework' ),
    							'desc' 	=> __( 'How big should the marker image be displayed in height and width.', 'avia_framework' ),
    							'id' 	=> 'imagesize',
    							'type' 	=> 'select',
    							'std' 	=> '40',
    							'required' 	=> array( 'marker', 'not', '' ),
    							'subtype' => array(
    												__( '20px * 20px', 'avia_framework' )	=> '20',
    												__( '30px * 30px', 'avia_framework' )	=> '30',
    												__( '40px * 40px', 'avia_framework' )	=> '40',
    												__( '50px * 50px', 'avia_framework' )	=> '50',
    												__( '60px * 60px', 'avia_framework' )	=> '60',
    												__( '70px * 70px', 'avia_framework' )	=> '70',
    												__( '80px * 80px', 'avia_framework' )	=> '80',
    											),
    						)
    

    Best regards,
    Ismael

    in reply to: Enfold Social Widgets not showing in sidebars anymore #1305582

    Hey Illingco,

    Thank you for the inquiry.

    Did you install the Smash Balloon Instagram Feed plugin? The instagram widget now requires the plugin in order to work properly.

    // https://wordpress.org/plugins/instagram-feed/

    We are not yet sure why the Facebook widget is not displaying though. Have you tried re-adding the widget again?

    Best regards,
    Ismael

    in reply to: Mobile device display order #1305537

    Hi,

    Please provide a login token by using the plugin mentioned below or by doing the following steps.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use wordpress@kriesi.at ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When the issue is fixed, you can always remove the plugin!

    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field. You can use the email wordpress@kriesi.at. But please note that we do not have access to this email, so make sure to generate the password on registration.

    Best regards,
    Ismael

    Hi,

    i think it could have a negative impact on seo

    Why would it have a negative impact on SEO? It is a very a small script which should not affect the actual content of the site.

    Best regards,
    Ismael

Viewing 30 posts - 13,051 through 13,080 (of 66,052 total)