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Viewing 30 posts - 12,931 through 12,960 (of 67,424 total)
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  • Hey!

    Thank you for the inquiry.

    We cannot reproduce the issue on our end. The local site is running on PHP 8.0.11. We also tried the latest stable version 8.0.12. Do you have a staging version of the site, or a site hosted on a different server?

    Best regards,
    Ismael

    in reply to: Assistance Building A Layout #1326974

    Hi,

    Thank you for following up.

    The images after the first one are wrapped inside paragraph tags, which has a default margin by default. Try to edit the first column, and wrap the image inside a paragraph tag manually, or edit the other columns and make sure that there are no extra space before and after the img tag to prevent WP from autogenerating the paragraph tags.

    <img class="card-img-top lazyloaded" src="http://site.com/wp-content/uploads/2021/10/homewhy02.jpg" data-src="http://sit.com/wp-content/uploads/2021/10/homewhy02.jpg" alt="Card image cap"><noscript><img class="card-img-top lazyload" src="http://site.com/wp-content/uploads/2021/10/image.jpg" alt="Card image cap" /></noscript>
    
    

    You can also remove the paragraph margin with this css code.

    .card p {
        margin: 0;
    }
    

    Best regards,
    Ismael

    in reply to: LayerSlider responsive layout #1326973

    Hey hazewave,

    Thank you for the inquiry.

    The slider seems to be working correctly on our end. Please check the screenshot below.

    Screenshot: https://imgur.com/n1Aj164

    But we noticed that the logo is not displaying correctly. You may need to upgrade the theme to the latest version (4.8.7) and upload the logo again in order to fix this issue.

    Best regards,
    Ismael

    in reply to: Template override doesnt work #1326972

    Hi,

    Thank you for the update.

    There is an invalid code in the wp_change_aviajs function. You do not have to define the path of the script when using the wp_dequeue_script and wp_deregister_script functions. All you need is the script handle, which is “avia-hamburger-menu” in this case.

    This is the updated script.

    // Load child theme avia.js
    function wp_change_aviajs() {
    	wp_dequeue_script('avia-hamburger-menu' );
    	wp_deregister_script( 'avia-hamburger-menu');
    	wp_enqueue_script('avia-hamburger-menu', get_stylesheet_directory_uri().'/avia-snippet-hamburger-menu.js', array('jquery'));
    
    }
    add_action( 'wp_enqueue_scripts', 'wp_change_avia_js', 100 );
    

    Best regards,
    Ismael

    in reply to: Mobile Blogs Archive Page #1326965

    Hi,

    You are quite welcome! Please let us know if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Blog Post Date #1326962

    Hi,

    No problem. Please feel free to open another thread if you need anything else. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Padding/Margin Problems #1326960

    Hi,

    Glad to know that it is working. For the layout above, you may need to use 1/3 column elements to separate the images from the text and buttons.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Blurry images in slide show full width #1326958

    Hi,

    Thank you for the update.

    Can we have access to the original image? The image in the theme slider is a bit blurry already, so we are not sure if that is the original copy. Did you install an image compression plugin?

    Best regards,
    Ismael

    in reply to: No Video Slider on mobile page #1326957

    Hi,

    Thank you for the update.

    Background videos are actually disabled on mobile devices, which is why you have to add a fallback image. On mobile view, the fallback image will display instead of the video. If you really need to display the video, toggle the visibility of the color section and set it so that it is hidden on mobile view, then add an actual video element.

    Best regards,
    Ismael

    in reply to: Difference on filters – concerning Google Recaptcha ? #1326956

    Hey Guenter,

    Thank you for the inquiry.

    The avf_load_google_recaptcha_api_prohibited completely prevents the scripts from loading, no scripts will be enqueued or registered, while the avf_disable_recaptchaV3_for_post filter just prevents the theme from adding the av-recaptcha-enabled class name to the body tag, which will also disable recaptcha but the scripts will still load.

    Best regards,
    Ismael

    in reply to: Validity of code to disable Google Maps #1326847

    Hi,

    No problem. Nothing embarrassing about that. We make mistakes, we learn. All is good. :)

    Best regards,
    Ismael

    in reply to: Portfolio Item Order #1326845

    Hey pamk21,

    Thank you for the inquiry.

    You can manually adjust the order of the portfolio item using the Page Attributes > Page Order field. To enable it for the portfolio items, add this filter in the functions.php file.

    /* Change portfolio post type settings */
    function avf_portfolio_cpt_args_mod($args) {
    	$args['supports'][] = 'page-attributes';
    	return $args;
    }
    add_filter('avf_portfolio_cpt_args', 'avf_portfolio_cpt_args_mod');
    

    Edit the portfolio grid element and make sure to set the “Order by” settings to “Page Order”. For more info about the Page Order field and how it works, please check this documentation.

    // https://wordpress.com/support/pages/page-options/#page-order

    Best regards,
    Ismael

    in reply to: Emojis showing in preview but not in frontend #1326843

    Hey Malene,

    Thank you for the inquiry.

    It is working correctly on our end. How did you add the emojis?

    Screenshot: https://imgur.com/sOgiJID

    Please check this documentation for more info on how to properly add emojis.

    // https://wordpress.com/support/emoji/

    Best regards,
    Ismael

    in reply to: Validity of code to disable Google Maps #1326839

    Hi,

    Thank you for the info.

    Looks like using the filters that you mentioned above will help suppress the scripts. Try to add this code in the functions.php file.

    add_filter("avf_skip_enqueue_scripts_backend_gmaps", function($skip) {
       return "skip_loading";
    }, 10, 1);
    
    add_filter("avf_load_google_map_api_prohibited", function($prohibit) {
       return true;
    }, 10, 1);
    

    The filters above will disable these actions.

    add_action( 'wp_enqueue_scripts', array( $this, 'handler_wp_enqueue_scripts' ), 500 );
    add_action( 'admin_enqueue_scripts', array( $this, 'handler_wp_admin_enqueue_scripts' ), 500 );
    

    Best regards,
    Ismael

    in reply to: Hiding 3rd level pages (sub menu) in the right column #1326835

    Hey A,

    Thank you for the inquiry.

    You can use this css code to hide the child items in the navigation.

    #top .widget_nav_menu .children {
        display: none !important;
    }
    

    Best regards,
    Ismael

    in reply to: Set alignment and space between text and picture in widget #1326834

    Hi,

    No problem! Glad it is working. To adjust the space between the widgets, try to adjust the top margin of the image widget with this css.

    #footer #media_image-2 {
        margin-top: 80px;
    }
    

    Best regards,
    Ismael

    in reply to: parallax effects – moving elements while scrolling #1326832

    Hey lenalavendel,

    Thank you for the inquiry.

    This option is not available in the theme by default and while it looks cool, the moving elements actually contribute to layout shifting, which Google doesn’t like and will affect your overall site score.

    // https://web.dev/cls/

    You can actually create parallax elements using the layer slider, which is available in the theme by default but we do not recommend it due to the reason mentioned above.

    Best regards,
    Ismael

    in reply to: Sticky Menu On Mobile #1326830

    Hey pamk21,

    Thank you for the inquiry.

    The css above should make the header sticky on mobile view. Where can we see the site? Please provide the site URL so that we can check it.

    The reason why sticky header is not enabled on mobile devices by default because users can now navigate the site using touch patterns or gestures (e.g tapping twice to go back to top), so the need for sticky or fixed navigation is no longer required. And it also saves some screen space, which is quite limited on mobile devices.

    Best regards,
    Ismael

    in reply to: Clone single Page from one site to another #1326827

    Hey Charlotte,

    Thank you for the inquiry.

    You can turn on the debug mode on both sites. This will display a field right at the bottom of the advance layout builder, which contains the element shortcodes. You can copy and paste the shortcodes from the first site to the other. For more info, please check the documentation.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Best regards,
    Ismael

    in reply to: Nofollow to buttons and images #1326824

    Hi,

    Thank you for the update.

    You have to enable the Enfold > SEO Support > Support ALB Elements To Qualify Links option in order to see those options. Please make sure that the site contains the latest version (4.8.7) of the theme.

    Best regards,
    Ismael

    in reply to: Blurry images in slide show full width #1326823

    Hey lenalavendel,

    Thank you for the inquiry.

    Looks like you are using a different image in the Enfold slider. Please check the private field.

    Best regards,
    Ismael

    in reply to: Woocommerce Product image variation with ALB #1326819

    Hey SurigliaStudio,

    Thank you for the inquiry.

    Unfortunately, there is no available element or gallery in the builder that can display product variations. You have to use the default editor and set the Enfold > Shop Options > Product gallery to the second option (Woocommerce 3.0 gallery) in order to display the default variation gallery.

    Best regards,
    Ismael

    in reply to: Change Font Style in Image Overlay #1326808

    Hey WellStrategic,

    Thank you for the inquiry.

    Looks like you have already managed to adjust the font of the slider caption using the following css code.

    #top #wrap_all .slideshow_caption h2.avia-caption-title, #top #wrap_all .av-slideshow-caption h2.avia-caption-title {
        font-family: 'colbycdbld',Helvetica,Arial,sans-serif;
    }
    

    Please let us know if you need more help.

    Best regards,
    Ismael

    in reply to: Milestone icon image is overlapping the text on mobile #1326806

    Hey WellStrategic,

    Thank you for the inquiry.

    How did you adjust the size of the timeline icons? If you added a css, try to wrap it inside a css media query so that it only changes the desktop view.

    Example:

    
    /* 
      ##Device = Desktops
      ##Screen = 1281px to higher resolution desktops
    */
    
    @media (min-width: 1281px) {
    
      /* CSS */
    
    }
    
    

    Best regards,
    Ismael

    in reply to: Timeline Images not displaying on mobile? #1326804

    Hey WellStrategic,

    Thank you for the inquiry.

    Are you talking about the timeline icons? It is displaying correctly on our end as shown in the screenshot below.

    Screenshot: https://imgur.com/Z4YWQ7k

    Best regards,
    Ismael

    in reply to: WooCommerce errors not displaying with ALB #1326802

    Hi,

    Thank you for the info.

    What is your OS? It is working properly on Chrome MacOS. You may need to contact the plugin developers for additional assistance because we cannot reproduce the issue on our end.

    Best regards,
    Ismael

    in reply to: Assistance Building A Layout #1326799

    Hi,

    Thank you for the update.

    You can apply a negative top margin to pull the columns upward. Edit one the columns containing the text block and enable the Custom top and bottom margin option in the Row Settings > Row Margins toggle. Apply a negative pixel value (e.g -100px) to the Margin-Top field and make sure that the Apply the same value to all? option is not enabled or is not ticked.

    Best regards,
    Ismael

    in reply to: Validity of code to disable Google Maps #1326798

    Hi,

    Thank you for the info.

    We will forward the issue to our channel for further consideration. We might have to check first if the “Enable Google Maps on your site” is actually set to the second option before loading the required scripts.

    Best regards,
    Ismael

    in reply to: Transparent header logo not working on tablet. #1326794

    Hey domchocolate,

    Thank you for the inquiry.

    On tablet, the header should behave exactly the same as it does on mobile or phone view. And it is not displaying as it should because of this css modification in the style.css file.

    #top #wrap_all .av_header_transparency, .av_header_transparency #advanced_menu_toggle {
        background: transparent!important;
        position: absolute!important;
    }
    

    This is how the header looks on tablet view when we disabled the css.

    Screenshot: https://imgur.com/qBDGJkA

    Best regards,
    Ismael

    in reply to: SVG Logo Header 4.8.6.5 missing in Backend #1326792

    Hey emilconsor,

    Thank you for the inquiry.

    Logo looks fine on our end. Can we access the dashboard? Please post the login details in the private field. Also, the latest version of the theme is now available on Themeforest. Upgrading the theme might help fix the issue.

    Best regards,
    Ismael

Viewing 30 posts - 12,931 through 12,960 (of 67,424 total)