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Viewing 30 posts - 12,721 through 12,750 (of 66,745 total)
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  • Hi,

    Thank you for the update.

    It is working correctly on our end. Please make sure to purge the cache before checking the page. Or post the login details in the private field so that we could test it.

    Best regards,
    Ismael

    in reply to: Contact form – responder email – line break #1320342

    Hi,

    I see. Try to modify the enfold/framework/php/class-form-generator.php file, look for this code around line 1339 and remove the nl2br functions wrapping the autoresponder message.

    	$mess  = nl2br( $this->form_params['autoresponder'] );
    					$mess .= '
    
    <strong>' . __( 'Your Message:','avia_framework' ) . ' </strong>
    
    ';
    					$mess .= $message;
    
    					if( ! empty( $this->form_params['autoresponder_after'] ) )
    					{
    						$mess .= '
    ';
    						$mess .= nl2br( $this->form_params['autoresponder_after'] ) . '
    
    ';
    					}
    

    The function nl2br automatically create br tags after any new lines, so removing it should help.

    Best regards,
    Ismael

    in reply to: menu center #1320337

    Hi,

    Sorry about that. Try to replace the css code with the following, so that the changes will only apply on desktop view.

    @media only screen and (min-width: 989px) {
    .html_header_top.html_main_nav_header #top .av_menu_left .main_menu {
        width: 100%;
    }
    
    .html_header_top.html_main_nav_header #top .av_menu_left .main_menu .av-main-nav-wrap {
        left: 50%;
        transform: translateX(-50%);
    }
    }
    

    Best regards,
    Ismael

    in reply to: Search box in overlay Search box #1320335

    Hi,

    Thank you for the info.

    According to the error in the screenshot, the avf_add_search function is already declared or has been duplicated. You have to remove the previous avf_add_search function from the functions.php file.

    Best regards,
    Ismael

    in reply to: Blog Posts and Header Problem from 4.8.4 onwards #1320334

    Hi,

    In the phone info field, the span tag has been replaced with div, so this css rule no longer applies.

    .phone-info span {
        display: inline-block;
        line-height: 1em;
        width: 100%;
        text-align: center !important;
        margin-top: 9px;
    }
    

    This is the original markup in the phone field.

    <span>
    <div style="display:flex;">
    <div style="width:80%;height:40px;border-right:2px solid white;margin-top:-15px;background:#e8e8e8;margin-left:-6px; color:#777"></div>
    <div style="width:20%;min-width:200px;height:40px;background:#d80019;text-align:center;color:white;margin-top:-15px;padding-top:14px;margin-right:-80px;"> <a style="color:white;text-decoration:none;font-size:14px;font-family:inherit;" href="https://www.shop.aktiv-apotheken.de/" target="_blank">zum Apotheken-Shop</a> <span class="avia_button_icon avia_button_icon_right" style="display:inline; margin-left:0.5em;" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"> </span></div>
    </div>
    </span>
    

    And in the staging site.

    
    <div>
    <div style="display:flex;">
    <div style="width:80%;height:40px;border-right:2px solid white;margin-top:-15px;background:#e8e8e8;margin-left:-6px; color:#777"></div>
    <div style="width:20%;min-width:200px;height:40px;background:#d80019;text-align:center;color:white;margin-top:-15px;padding-top:14px;margin-right:-80px;"> <a style="color:white;text-decoration:none;font-size:14px;font-family:inherit;" href="https://www.shop.aktiv-apotheken.de/" target="_blank">zum Apotheken-Shop</a> <span class="avia_button_icon avia_button_icon_right" style="display:inline; margin-left:0.5em;" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"> </span></div>
    </div>
    </div>
    

    Best regards,
    Ismael

    in reply to: Layer Slider multisite problem #1320333

    Hi,

    Thank you for the update.

    You have to revert the Enfold > Layout Builder > Integrated (Bundled) LayerSlider Plugin settings to the first option, then restore the config-layerslider folder. You should have access to the layer slider and the previous slides (if they are still available or if you did not select the 4th option) again after that.

    Best regards,
    Ismael

    in reply to: Edit default Ajax search for Taxonomy Terms #1320331

    Hey Rustum,

    Thank you for the inquiry.

    Did you use the filter from the following documentation?

    // https://kriesi.at/documentation/enfold/search/#use-relevanssi-in-search-instead-of-the-default-search

    This should return the Relevanssi function instead of the default get_posts function, which is limited to default posts and custom post types.

    Best regards,
    Ismael

    in reply to: masonry gallery sort option #1320330

    Hi,

    Thank you for the update.

    Looks like the order parameter does not affect the sorting when post__in parameter is defined. Please try to reverse the order of the IDs in post__in array instead.

    add_filter("avia_masonry_entries_query", function($query) {
        $query["post__in"] = array_reverse($query["post__in"]);
        return $query;
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: Image/text format on mobile #1320328

    Hi,

    Did you apply a custom css class name (av-custom-column-order) to the color section containing the columns as described in the following thread?

    // https://kriesi.at/support/topic/mobile-device-display-order/#post-1307911

    The custom css class name field is located in the element’s Advanced > Developer Settings panel.

    The automatic updater will no longer work in the current version of the theme (4.5.7), so you will have to update the theme manually via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    The current token that you have in the theme options is also invalid. Please make sure that it has the correct permissions as described in the following documentation.

    // https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    Best regards,
    Ismael

    in reply to: pagination in tabs section #1320321

    Hey SurigliaStudio,

    Thank you for the inquiry.

    That is not possible without significant modification in the theme, unfortunately. Once you go to the next or previous page using the pagination, the page will refresh and the query will also adjust. All posts element in that page will use the current paged or page parameter, meaning that if you go to page 2, all posts element will have to retrieve posts from page 2. If there are no more posts to retrieve, nothing will display. This is how the default pagination works in WordPress, which is why it is not recommended to add multiple elements with pagination in the same page.

    Best regards,
    Ismael

    Hey Shinpei,

    Thank you for the inquiry.

    The theme options are saved in the entry with the name avia_options_enfold or the avia_options_enfold_child (if child theme is activated) within the _options table. Did you check for these entries in the new database?

    Do you activate the theme after migrating the database? Doing this might reset the theme options. Make sure that the theme is already activated before importing the database.

    Best regards,
    Ismael

    in reply to: Positing and size of SVG logo in header on iOS #1320248

    Hey Ben,

    Thank you for the inquiry.

    We cannot see the issue on a browser device emulation. The logo is positioned where it is supposed to be, both on tablet and phone view. Would you mind providing a screenshot?

    If you need to adjust the position of the logo on smaller screens, try to use this css code.

    @media only screen and (max-width: 767px) {
        .responsive #top .logo {
            position: relative;
            left: 25px;
        }
    }
    

    You can add another css media query for tablet view.

    Best regards,
    Ismael

    in reply to: Search box in overlay Search box #1320246

    Hey Federica,

    Thank you for the inquiry.

    Did you add the following snippet in the functions.php file? This should create a search field within the mobile menu container when the mobile menu icon is clicked.

    // https://kriesi.at/support/topic/search-box-in-mobile-menu-2/#post-1277234

    Best regards,
    Ismael

    in reply to: menu center #1320243

    Hey schweg33,

    Thank you for the inquiry.

    You can add this code in the Quick CSS field to center align the menu.

    .html_header_top.html_main_nav_header #top .av_menu_left .main_menu {
        width: 100%;
    }
    
    .html_header_top.html_main_nav_header #top .av_menu_left .main_menu .av-main-nav-wrap {
        left: 50%;
        transform: translateX(-50%);
    }

    Best regards,
    Ismael

    in reply to: Layer Slider multisite problem #1320226

    Hey broom21,

    Thank you for the inquiry.

    Since multisite installations depend on the same theme, all sites on that multisite will not have access to layer slider or they will not be able to create a layer slider when the plugin files are removed. The safest option is to disable the layer slider, but keep the plugin files intact in the theme folder.

    Best regards,
    Ismael

    in reply to: Default Cookie Behaviour on last Option Bug or Feature? #1320176

    Hi,

    Thank you for the info.

    The message bar remains hidden when the Default Cookie Behavior is set to the third option because when the user dismiss the notification, the PHPSESSID remains unchanged. The last option does not mean that it is supposed to be more “strict” with how it handles the cookies. You might be confused with the wording “essential cookies selected” and “Essential cookies are accepted on page load”. “Selected” and “accepted” in both options actually mean the same thing. The last option was only added because some of the users requested it. Originally, there are only three options. You can find more info about why this was added in the documentation.

    // https://kriesi.at/documentation/enfold/privacy-cookies/#default-cookie-and-services-option-settings -> 4th toggle

    Best regards,
    Ismael

    in reply to: Blog Posts and Header Problem from 4.8.4 onwards #1320170

    Hi,

    Thank you for the update.

    We cannot see the same issue on the staging site. The shortcodes or custom styles are not displaying in the excerpt container as shown in the screenshot below.

    Screenshot: https://imgur.com/3vQ1wcV

    Do we have to adjust an option or change a specific setting in order to see the issue?

    Best regards,
    Ismael

    in reply to: Duplicate Logo on Header #1320168

    Hi,


    @PabloCirre
    : Thank you for the inquiry. The header in the site is currently not sticky. Looks like you have disabled the option temporarily. Please create a staging or development version of the site so that we could inspect the issue properly, then create a new thread and post the site details in the private field. We will close this one for now.

    Best regards,
    Ismael

    Hi,

    Glad to know that @Guenni007 were able to help. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,


    @snitt
    : We cannot reproduce the issue on our end, so it might be caused by certain configurations or due to third party plugins. Please open a new thread and post the site details in the private field so that we can inspect the issue further.

    Best regards,
    Ismael

    in reply to: Color Section Won't Display Background Image, just white #1320161

    Hey adventos,

    Great! Nice to know that it is fixed. It was probably an issue with the new post-css file, which is where the background of the color section will now be declared. Please toggle or temporarily disable the Enfold > Performance > File Compression settings after every update and make sure to purge the cache.

    Let us know if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Contact form 7 styling to look like enfold #1320157

    Hi,

    Glad to know that you figured it out. Please let us know if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Delete default icon pack #1320155

    Hi,

    Thank you for the update.

    The icon fonts are located in the enfold/config-templatebuilder/avia-template-builder/assets/fonts folder, but we would not recommend removing it because it is widely used across the the theme both front and backend. We would suggest replacing only the icons in the elements that you are actually using and keep the default icon fonts.

    Best regards,
    Ismael

    in reply to: change the colours in woocommerce #1320154

    Hey manweb,

    Thank you for the inquiry.

    Yes, the theme automatically assigns the selected Primary color or Highlight color to those elements, but we can use css to apply a different color if necessary. Would you mind providing a screenshot of the elements that you would like to adjust, or provide a link to the shop page so that we can inspect the elements?

    Best regards,
    Ismael

    in reply to: do_shortcode issue with layout #1320153

    Hi,

    Thank you for the info.

    Using the do_shortcode function might be enough to properly render the shortcodes that is within the $content but first you will have to allow builder elements to be executed outside the ALB or the builder. Try to add this snippet in the functions.php file.

    function avf_custom_exec_sc_only_mod( $exec_sc_only, $obj_sc, $atts, $content, $shortcodename, $fake ) {
    	return true;
    }
    
    add_filter( 'avf_alb_exec_sc_only', 'avf_custom_exec_sc_only_mod', 10, 6 );
    

    Best regards,
    Ismael3ff3

    in reply to: Sticky posts magazine #1320151

    Hey profumopuntoit,

    Thank you for the inquiry.

    Are you going to add magazine elements on different pages? If that is the case, you can replace the function that retrieves the sticky post with the get_post function and use the is_page conditional function to check for the current page. Look for this line..

    $sticky = get_option( 'sticky_posts' );
    

    .., and replace with:

    
    $sticky = get_option( 'sticky_posts' );
    
    if(is_page(11)) {
       $sticky = get_post(123);
    }
    

    The code above will check if the page has the ID 11 and assign the post with the ID 123 as sticky post.

    Best regards,
    Ismael

    in reply to: Recaptcha issue again again #1320149

    Hi,

    Thank you for the update.

    We created a test page and added two contact forms, one with reCAPTCHA v2 enabled and the other with v3. We are able to send messages using both contact forms without encountering any errors. Please check the screenshot below.

    Screenshot: https://imgur.com/93S1H90

    However, we noticed that the theme is not yet updated to the latest version. Please update the theme to version 4.8.6.1, disable the cache plugin, and turn off the Performance > File Compression settings temporarily.

    Best regards,
    Ismael

    in reply to: theme reacts weird and brake the site #1320146

    Hi,

    Thank you for the update.

    The Siteground Optimizer plugin may have its own minification or compression settings, so you will have to disable those settings first before enabling the default file compression settings from the theme. You could also keep the theme’s default compression settings disabled and use the compression feature of the plugin instead Either way should work fine.

    Best regards,
    Ismael

    in reply to: Contact form – responder email – line break #1320145

    Hi,

    Thank you for the info.

    Try to wrap the paragraphs or each line inside a paragraph tag with a class attribute. Example.

    
    <p class="av-ar-line">Something important here.</p>
    <p class="av-ar-line">Something more important here.</p>
    <p class="av-ar-line">Something very important here.</p>
    
    

    Make sure to close the tags properly because they could break the layout of the email message.

    Best regards,
    Ismael

    in reply to: Replace url from breadcrumbs #1320143

    Hey graffi,

    Thank you for the inquiry.

    You can use the avia_breadcrumbs_trail filter to adjust the breadcrumb trail. Usage examples can be found in the following threads.

    // https://kriesi.at/support/topic/problem-with-breadcrumb/#post-1289346
    // https://kriesi.at/support/topic/change-breadcrumb-home-location/#post-1311343
    // https://kriesi.at/support/topic/structured-data-for-enfold-breadcrumb-shortcode/#post-1306452

    Best regards,
    Ismael

Viewing 30 posts - 12,721 through 12,750 (of 66,745 total)