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Hey erictuvel,
Thank you for the inquiry.
The menu item shrinks because of this css code.
#top #header #avia-menu > li:hover > a span.avia-menu-text { color: #e95e38 !important; border: 0 !important; }
It disables the default border of the button. Try to remove the code, then toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.
Best regards,
IsmaelSeptember 30, 2021 at 4:35 am in reply to: Hotspot tooltip inconsistently displaying on iPhones #1322905Hi,
Thank you for the update.
Have you tried enabling the Advanced > Responsive Settings > Hotspot on mobile devices option? This should set the tooltip content to always display below the hotspot image, and so users will not have to tap or click the hotspot to see the tooltip content. It could also act as a support in case users are having difficulty accessing the hotspot tooltip.
You can also adjust the size of the hotspot if necessary.
@media only screen and (max-width: 990px) { .responsive .av-image-hotspot { height: 50px; width: 50px; line-height: 50px; font-size: 22px; } }
Best regards,
IsmaelHi,
Thank you for the update.
It seems to be working correctly on our end. The tooltip gets the correct class names, both av-tt-pos-left/right and av-tt-pos-below. Please post the site URL in the private field so that we could check the issue.
Screenshot: https://imgur.com/KMwxw3F
Best regards,
IsmaelHey sitibus,
Thank you for the inquiry.
Where can we see the videos? Please post the site URL in the private field so that we can check the issue. Did you enable the privacy or cookie options? It is possible that the privacy option is blocking the video. You may need to allow it manually by toggling the privacy options from the privacy modal popup window.
Best regards,
IsmaelHey Yoolia,
Thank you for the inquiry.
They get lost in the translated versions of the web
Which specific option/s are getting lost on update, and on which elements? Please create a test page so that we can check the issue properly.
Did you follow the translation method described in the following documentation?
// https://wpml.org/documentation/theme-compatibility/enfold/
Best regards,
IsmaelHey Andreas,
Thank you for the inquiry.
We found and fixed a few invalid css code in the Quick CSS field. There were missing curly braces and some of the css properties were not declared properly. We also disabled the Enfold > Performance > File Compression settings temporarily. It should work properly now.
Best regards,
IsmaelHi,
so I can use a shortcode like this below in the widget area? just this single line instead of the entire page code like I am currently?
Yes, that is the idea. Make sure that the page is not private. The page above seems to be inaccessible publicly.
Best regards,
IsmaelSeptember 30, 2021 at 3:37 am in reply to: Random background image (possibly from a list) in color section #1322894Hi,
Did you edit the color section and use “randomized” in the Advanced > Developer Settings > Custom ID Attribute field? You should also place the image file names in this line.
var images = ['o2-7.jpg', 'o2-1.jpg', 'o2-2.jpg', 'o2-3.jpg', 'o2-4.jpg', 'o2-5.jpg', 'o2-6.jpg'];
Best regards,
IsmaelSeptember 30, 2021 at 3:31 am in reply to: Mix-Blend-Mode an image over the top of a colour section. #1322893Hi,
You might be ba able to do it with the Grid Row element and its cells as shown in the screenshot below.
Screenshot: https://imgur.com/f6DJLXw
The background of the main grid row container is red and the first cell is blue, with mix-blend set to hue. This works because the cells or the flex_cells are direct child of the grid row container.
Best regards,
IsmaelHi,
You can actually override the loop-index.php file in your child theme. Just create a copy of the includes folder in the child theme directory, then place a copy of the loop-index.php file inside the folder. You can now do the same modifications that we suggested above.
// https://developer.wordpress.org/themes/advanced-topics/child-themes/#adding-template-files
Best regards,
IsmaelHi,
It is actually working properly on our end (screenshots above), but for some reason it’s not working on your installation. It is also a minor modification, which relocates the position of the stylesheet or link element in the head tag. Please post the FTP details in the private field so that we can access the file server and test the modification.
Best regards,
IsmaelSeptember 30, 2021 at 2:08 am in reply to: After updated to 4.8.x: comments shortcode produces "comments are deactivated" #1322889Hi,
Try to add conditional functions inside the filter to toggle the comments on certain pages.
add_filter("comments_open", function($open) { if(is_wocommerce() || is_checkout() || is_cart()) { $open = false; } return $open; }, 9999, 1);
This will disable the comments on Woocommerce pages including the shop, cart and checkout page.
Best regards,
IsmaelHi,
Thank you for the update.
You have to replace the following line of code, which contains the h1 tag or element.
if($description) $output .= "<h1>".$description."</h1>";
This part contains the product category description wrapped within an h1 element.
"<h1>".$description."</h1>";
You can replace h1 with another element or completely remove it.
Best regards,
IsmaelHi,
You are welcome! Please let us know in another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelSeptember 30, 2021 at 1:50 am in reply to: Improve Tab Section UX – Make it Sticky or Show Tabs Above and Below Content #1322885Hi,
Did you create a new element above the tab section with the id or the name “click-to-see-meeting-points”? The anchor link is not supposed to change or open a tab, it will just move the document above the tab section. Unfortunately, you cannot open a tab using an anchor link.
Best regards,
IsmaelHi,
Thank you for the info.
Looks like the plugin is using the wc_price function or filter to adjust the price based on the active currency, but for some reason, when using the Purchase Button element, it is only returning the custom price (euro), but not the default regular price (chf). The shortcode is also using the get_price_html function to retrieve the current price, which is a wrapper for the wc_price function.
We have tagged one of our developers to check the issue. Please wait for his response.
Best regards,
IsmaelSeptember 28, 2021 at 11:19 am in reply to: Images (individual size) do not open in original size on Click #1322609Hey Christiane,
Thank you for the inquiry.
How did you add the image and apply the links? The original size of the image is not shown within the lightbox container because the image markup contains the sizes attribute, which limits the size of the image to the specified width.
We cannot reproduce the same issue on our end. We added the following html in a text block and it works as expected. It opens the image without the sizes attribute and displays it in its original size.
<a href="http://localhost:8000/wp-content/uploads/2021/09/morgan4.jpg"><img class="alignnone wp-image-19 size-medium" src="http://localhost:8000/wp-content/uploads/2021/09/morgan4-300x300.jpg" alt="" width="300" height="300" /></a>
Best regards,
IsmaelHey carlosdopico,
Thank you for the inquiry.
Unfortunately, this option is not available out of the box. The portfolio grid element does not support multiple level of filters. You may need to look for a posts plugin that offers that kind of functionality and replace the portfolio grid element.
// https://wordpress.org/plugins/wp-ultimate-post-grid/
// https://wordpress.org/plugins/the-post-grid/Best regards,
IsmaelHi,
Thank you for the info.
. It will not follow the sorting in the grid layout either, unless the posts are sorted by date.
The plugin will not affect the order the post nav because it is using the get_adjacent_posts functionIf you need to reverse the previous and next arrows, adding this code in the functions.php file should work.
add_filter("avf_post_nav_loop_args", function($args, $settings) { $args["orderby"] = array( 'post_date' => "ASC", 'ID' => "ASC"); return $args; }, 10, 2);
Best regards,
IsmaelHey annevoelkel,
Thank you for the inquiry.
Did you disable the default layer slider from the Enfold > Layout Builder > Integrated (Bundled) LayerSlider Plugin settings? You can also remove the default plugin files and the default sliders completely but you will no longer have access to the sliders in the future, at least not without re-importing the demo or manually adding them in the database.
Best regards,
IsmaelHi,
Yes, please try use @Guenni007’s solution instead of the previous code that we suggested.
Best regards,
IsmaelHi,
Thank you for the update.
That is the default shorcode of the Page Content element. The value “page,12” in the link attribute represents a page with the ID 12. You can enable the debug mode to see the actual shortcodes below the Advance Layout Builder (ALB).
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Best regards,
IsmaelHey ratputin,
Thank you for the inquiry.
We are not yet sure why the icons are not displaying correctly, but we can see the following error in the console, which might be related to the issue.
Uncaught SyntaxError: Invalid or unexpected token
Can we deactivate the plugins temporarily? You should also toggle or temporarily disable the Enfold > Performance > File Compression settings to regenerate the scripts and stylesheets.
Best regards,
IsmaelSeptember 28, 2021 at 5:34 am in reply to: Could not connect to the internet. Please reload the page and try again #1322565Hey go4win,
Thank you for the inquiry.
Looks like you had lost connection while checking the private key. Please provide the Envato key in the private field so that we can test it on our end. You should also upgrade PHP to version 8.0, before doing the demo import again.
We may need to reset the database before attempting to import the demo again. Is that alright?
Where is the site hosted? You might have to ask your hosting provider to whitelist this IP address (85.13.149.161) to allow connection to the source of the demo files.
Best regards,
IsmaelSeptember 28, 2021 at 5:19 am in reply to: Mix-Blend-Mode an image over the top of a colour section. #1322563Hey Thedogscreative,
Thank you for the inquiry.
This is not going to work with columns and color section because of how the containers are stacked up. The main color section container is not the direct parent of the columns, so the css property mix-blend-mode if applied to the column container or its content will not affect or will not blend in with the color section background.
// https://developer.mozilla.org/en-US/docs/Web/CSS/mix-blend-mode
Markup:
<div class="example-container"> <img id="example-element" src="../../media/examples/firefox-logo.svg" width="200" style="mix-blend-mode: hard-light;"></div>
The mix-blend-mode property is applied to the image element, which works as expected because the example-container which has an orange background, is the direct parent of the image element.
Best regards,
IsmaelHey neotel2k,
Thank you for the inquiry.
Which element does the warnings or errors pertains to? You may need to adjust the space between the elements with css. Please provide more info about the warnings so that we can understand the issue better.
Best regards,
IsmaelHey navindesigns,
Thank you for the inquiry.
Have you tried using the Page Content shortcode in the widget area? Looks like the page layout is broken. It is possible that there are invalid markup in the widget or there are unclosed html tags. Creating a custom page and displaying it using the Page Content is safer and is less prone to code errors because you will only be using a single line of shortcode.
[av_postcontent link='page,12' av_uid='av-ku2m2bik' sc_version='1.0']
Best regards,
IsmaelHey jetsaveurs.com,
Thank you for the inquiry.
The h1 tag is declared in the wp-content/themes/enfold/config-woocommerce/config.php file around line 1177 within the function named avia_woocommerce_parallax_banner. Look for this code.
$output .=' <div class="container">'; $output .='<main class="template-page content av-content-full alpha units">'; if($description) $output .= " <h1>".$description."</h1> "; $output .='</main></div> </div> </div> ';
Best regards,
IsmaelHey top1projects,
Thank you for the inquiry.
1-2.) You can display a different slider element on mobile view by toggling the Element Visibility options in the Advanced > Responsive Settings panel. You can hide the current slider on mobile view, display a different slider and use images that are specifically resized for smaller screens. You can also use a full screen slider if you want a slider that automatically inherits the view port height.
Best regards,
IsmaelSeptember 27, 2021 at 8:54 am in reply to: Header Layout: Logo left, Widgets right, menu below #1322433Hey misterman,
Thank you for the inquiry.
You have to update the theme to version 4.8.6.3 first before doing the modifications described in the previous thread. After the update and after adding the css code, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings to regenerate the scripts and stylesheets. The update should also revert the Appearance > Widgets panel to its classic display and fix the errors.
Best regards,
Ismael -
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