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Hi,
Thank you for the update.
You can use (Email address hidden if logged out) for the new account. We will try to check the page again once the login account is available.
Best regards,
IsmaelHi,
Thank you for your understanding. We will close this thread for now. See you on the next one.
Have a nice day.
Best regards,
IsmaelHey Marie,
Thank you for the inquiry.
The main menu looks exactly like the screenshot when we checked the site. Is this still an issue?
Have you tried using the ID attribute to style the menu item instead of creating a new span tag?
Example:
#menu-item-2062 { /* add styles here */ }
The css above should adjust the style of the BECOME A FUNDRAISING PARTNER menu item.
Best regards,
IsmaelMarch 18, 2022 at 1:34 pm in reply to: Spotify en Apple Music icon in social media button panel and in header #1345066Hi,
Thank you for the update.
The account above is not an administrator, so we were not able to check the dashboard or the theme options. Please create an admin account so that we can check the issue properly.
Best regards,
IsmaelHey beyond-flora,
Thank you for the inquiry.
Looks like there is a -80px margin applied to the column in the first grid row cell. Did you adjust the margin settings of the column element?
.responsive #top #wrap_all .flex_column.av-l0w6l5fo-7029c4706ecbe4ec050ef84b345d1ca7 { margin-top: 0px; margin-bottom: -80px; }
Best regards,
IsmaelHi,
Yes, that is the latest featured image but the current version is already 4.9. You can check it in the change log in the same page.
Best regards,
IsmaelHi,
No problem. Please feel free to open another thread if you have more questions regarding the theme.
Have a nice day.
Best regards,
IsmaelHey NorthcoastProject,
Thank you for using Enfold.
Are you using the default Video element from the builder? Please note that this element is not integrated with the plugin, so it won’t apply the borlabs cover automatically. You may need to manually embed the video instead of using the builder element.
To disable the recaptcha scripts on all pages except for the contact page, try to use this filter in the functions.php file.
add_filter("avf_load_google_recaptcha_api_prohibited", function($prohibited) { $prohibited = true; if( is_page( array(1, 2, 3) ) ) { $prohibited = false } return $prohibited; }, 10, 1);
Make sure to place the actual ID of the contact page in the array within the is_page function above.
Best regards,
IsmaelHi,
You accidentally removed this part from the config.php file. We added it back.
add_filter( 'body_class', 'avia_woocommerce_add_body_classes', 10, 2 );
Make sure to purge the cache before testing the product page.
Best regards,
IsmaelHi,
We are not yet sure why the featured image box is gone in your installation. Have you tried deactivating the plugins?
Are you using the block editor? The box displays fine when the classic editor is enabled or when the Enfold > Theme Options > Select your editor settings is set to the second option (Use WP classic editor).
Best regards,
IsmaelHey macjeffff,
Thank you for the inquiry.
The preview image is actually part of the Vimeo player, so we don’t have any control over it. And unfortunately, there seems to be no option to adjust the transition duration from the preview image to the actual video when we checked the player API. Anyway, the black background only displays for less than a second when we checked the site, so this might not be an issue for a lot of users.
Best regards,
IsmaelHey peterolle,
Thank you for the inquiry.
Where are you displaying the custom fields? Did you modify a template to display them? You should probably add the conditional tags around those modifications. This documentation should help.
// https://developer.wordpress.org/reference/functions/has_category/
Example:
if( has_category("dog"), get_the_ID() ) { // echo custom field }
In the code above, the custom field will only display if the post has the category “dog”.
Best regards,
IsmaelHey Magdalena,
Thank you for the inquiry.
The latest version of the theme is 4.9, which is already available on Themeforest. Please make sure to remove the cache or browser history, or try to access Themeforest using another browser.
Best regards,
IsmaelHi,
Glad to know that the solutions above are working. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the info.
The error comes out even when we are not trying to access the privacy modal window. It also occurs on page load or when trying to access the dashboard. Did you modify the lightbox script? What happens when you deactivate the plugins temporarily?
Best regards,
IsmaelHi,
Thank you for the update.
You can copy the class-avia-masonry.php file in the shortcodes folder within the child theme directory. The theme will then automatically prioritize the shortcode files in the child theme and override the original one in the parent theme.
Best regards,
IsmaelHey DiniTech,
Thank you for the inquiry.
What happens when you set the Compare Action settings to the third option (Cookie contains cookie name)? You should also try and disable the file compression or minification options temporarily.
Best regards,
IsmaelHi,
You can use the “avia_social_share_link_arguments” filter to adjust the label of the social sharing items. Please check the following examples in the link below.
To change the label of the Pinterest icon for example, you can use this filter in the functions.php file.
add_filter('avia_social_share_link_arguments', 'avia_add_social_share_link_arguments', 10, 1); function avia_add_social_share_link_arguments($args) { $args['pinterest']["label"] = __("Share on Pinterest",'avia_framework'); return $args; }
Best regards,
IsmaelHi,
@eleina_shinn: You can try this css code to adjust the position of the video element in the slider a bit.
@media only screen and (min-width: 989px) { /* Add your Desktop Styles here */ .av-video-slide .mejs-mediaelement { top: 50px; } }
We have removed the login credentials in the private field of your last reply because OP will be able to see it.
Best regards,
IsmaelMarch 18, 2022 at 4:17 am in reply to: Color section with background image don't cover the entire container on mobile #1344995Hi,
Thank you for the screenshot.
We can reproduce the issue when the screen width is less than 900px and it is due to this css.
.html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 205px; }
Did you add it somewhere? To override the custom css, please add this css code.
@media only screen and (max-width: 989px) { /* Add your Mobile Styles here */ .html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 119px !important; } }
Best regards,
IsmaelHey Lothringer64,
Thank you for the inquiry.
Could you provide a screenshot or a mockup of how you want the header to look like? If you want to put a larger image in the header, you can upload it as a background in the Enfold > Logo Area > Background Image settings.
Best regards,
IsmaelMarch 17, 2022 at 1:48 pm in reply to: siteground tips and nightmare transfer to siteground #1344881Hey Ian,
Thank you for the inquiry.
There are other optimization options in the Enfold > Performance panel such as disabling the emojis and enabling only loaded elements. You can also check the following articles for more info about site optimization.
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.htmlBest regards,
IsmaelHey whdsolutions,
Thank you for the inquiry.
Have you tried muting the video? Please note that videos will only autoplay when they are muted.
Did you figure out the issue? The background video is playing correctly when we check the page above.
Best regards,
IsmaelHi,
Thank you for the update.
The images in the slider are now displaying correctly on our end. Please make sure to purge the cache before testing the page or switch to incognito mode, then check the page.
Best regards,
IsmaelMarch 17, 2022 at 1:35 pm in reply to: Color section with background image don't cover the entire container on mobile #1344875Hi,
Thank you for the inquiry.
The background image seems to be resizing correctly on our end as shown in the screenshot in the private field. Please make sure to purge the cache before testing the page. If the issue persists, try to upload a larger image or try to disable the parallax effect temporarily.
Best regards,
IsmaelHi,
We can reproduce the issue on a simulator but we are not yet sure what is causing it. Are you hiding any sections or elements on mobile view?
Best regards,
IsmaelHi,
Thank you for the update.
We can now see 3 brands or items in the filter widget. Please check the screenshot below. How many items should be there?
screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvvFo9jFT2Z0S6Wm8w?e=en1Ca9
Best regards,
IsmaelMarch 17, 2022 at 1:01 pm in reply to: Need logo to extend past the menu area to overlap the content below. #1344866Hey studiovene,
Thank you for the inquiry.
The logo looks the same on both pages, although the header on the home page is transparent. Would you mind providing a screenshot of the issue? Please use imgur or dropbox for the screenshot.
Best regards,
IsmaelHi,
Glad to know that the solution is working. To adjust the width of the gallery items on the different screen sizes, try to add this css code.
@media only screen and (min-width: 768px) and (max-width: 989px) { /* Add your Mobile Styles here */ #top #wrap_all .avia-gallery .avia-gallery-thumb a { width: 50% !important; } } @media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ #top #wrap_all .avia-gallery .avia-gallery-thumb a { width: 100% !important; } }
Best regards,
IsmaelMarch 17, 2022 at 12:44 pm in reply to: Bugs: Manual Links with multiple parameters + Social shares in Footer + Video #1344861Hi,
Thank you for the inquiry.
1.) This is working correctly on our installation. What is the actual name of the second parameter?
2.) Where can we check this issue? Please post the site URL in the private field.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
Ismael -
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