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Posts
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I just recently installed the latest update and after, it messed up my mega menu as it is crunched up and not showing all 4 columns correctly. It only shows three and the layout is messed up.
It also will not show some slider header images and images in the image blocks on pages.
Everything was fine until this morning when I did the update.
Please help, it is appreciated as I have tried to deactivate plugins with no luck and checked all custom css rules I have added.
I talked to host and all is correct on their end they said.
Thank you, as I am very grateful for your support.
Kevin
Hey BowmansArrowMarketing,
Thank you for the inquiry.
The site looks fine on our end, 4-columned rows are displaying as they should. Have you tried removing the browser cache and temporarily disable the Enfold > Performance > File Compression settings? Please make sure to purge the cache afterwards.
Best regards,
IsmaelHi Ismael, Thank you for getting back to me. When I disabled the css and java merging and compression, it fixed the issue. Should I just keep off as when I turn back on it happens again?
Is it a possible conflict with the Siteground optimizer maybe?
Thank you very much for your help as I would be at a loss without your support.
Kevin
Hi Kevin,
There is a known conflict with the Siteground optimizer when file compression is active in the theme, so it would probably be best if you kept the theme file compression deactivated. You should be able to compress your resources in the plugin instead.
Best regards,
RikardThank you for your response Rikard. I will follow your suggestion. Again, thank you guys as I wouldn’t of found that on my own. 5 star service!
Hi,
Great, I’m glad that we could help you out, and thanks for the kind feedback :-)
Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
Rikard
- The topic ‘After update features broke’ is closed to new replies.