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  • #1360647

    I just installed the theme and in my WordPress dashboard it is showing Enfold with the theme options; however, when I go in to customize my site, I have extremely limited options and the format is basically just the articles listed one after another. No slider or options to configure slider or anything else.

    I think i registered it with a token correctly also.

    Any thoughts on things to change?

    #1360702

    Hey hartetony,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. If you have a screenshot of the problem you are seeing on your end, then please share that with us as well.

    Best regards,
    Rikard

    #1361704

    Did you receive the login information I provided? THx

    #1361713

    Hi,

    No we did not. Please try sending them again, and remember to write something in the public box as well.

    Best regards,
    Rikard

    #1361719

    I have place the login info in private content. Let me know if you needed something different.

    #1361721

    Hi,

    Thanks for that. We would need access to WordPress first of all though, could you include those details in private as well please?

    Best regards,
    Rikard

    #1361724

    It looks like I access wordpress through the bluehost portal. I do not seem to have a separate wordpress login. THx

    #1361744

    Hi,

    Thank you for the update.

    however, when I go in to customize my site, I have extremely limited options

    Did you go to the Appearance > Customize panel? Please note that the theme has its own Advance Layout Builder (ALB), which can be accessed by editing the pages or posts directly. The overall layout and style of the site can be edited in the Dashboard > Enfold panel.

    To help you get started, please check the documentation below.

    // https://kriesi.at/documentation/enfold/
    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/

    Best regards,
    Ismael

Viewing 8 posts - 1 through 8 (of 8 total)
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