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Viewing 30 posts - 961 through 990 (of 66,288 total)
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  • Hi,

    We are not able to reproduce the issue again. Temporarily, we have disabled the Enfold > Performance > File Compression settings. Please install a cache plugin such as WP Rocket or WP Super Cache to improve site performance.

    Best regards,
    Ismael

    in reply to: Make Links NOT underline #1480976

    Hi,

    Thank you for the update. Try to use this css code instead;

    #top #footer-page .av_inherit_color a {
        text-decoration: none;
    }

    Best regards,
    Ismael

    in reply to: Changing the subtitels in the menue – Hello-Theme #1480975

    Hey Michael F,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the Menue-Bar, or post the site URL in the private field? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. We’ll check the site again once the info is available.

    Best regards,
    Ismael

    in reply to: Accordion disapears when another accordion is opened. #1480974

    Hi,

    Thank you for the info. We tried logging in, but we get this instead:

    Tijdelijk niet beschikbaar vanwege gepland onderhoud. Probeer het over enkele minuten nog een keer.

    Did you change the login URL?

    Best regards,
    Ismael

    in reply to: Magazine type size is way too big. #1480973

    Hey extraeyes,

    Thank you for the inquiry.

    You can add this filter in the functions.php file to adjust the title tag of the magazine element:

    function avf_customize_heading_settings_mod( $args, $class, $extra_args ) {
        $args['heading'] = 'p';
        return $args;
    }
    add_filter( 'avf_customize_heading_settings', 'avf_customize_heading_settings_mod', 10, 3 );
    

    Best regards,
    Ismael

    in reply to: Custom Post Type builder #1480972

    Hi,

    Great! Good to know. Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Masonry Gallery load fade in #1480971

    Hi,

    The images are fading in on our end. Did you install any lazy loading plugins? We recommend enabling pagination and try to reduce the number of images on the page. This should improve the loading speed.

    You can also add this css code to adjust the transition duration:

    .avia_desktop.avia_transform3d .av-masonry-animation-active .av-masonry-entry.av-masonry-item-loaded .av-inner-masonry,
    .avia_mobile.avia_transform3d:not(.avia-mobile-no-animations) .av-masonry-animation-active .av-masonry-entry.av-masonry-item-loaded .av-inner-masonry{
    	animation: avia_masonry_show 1.8s 1 cubic-bezier(0.175, 0.885, 0.320, 1.075);
    }

    Default is 0.8s.

    Best regards,
    Ismael

    in reply to: Add custom image size to enfold ALB elements #1480970

    Hey aledef,

    Thank you for the inquiry.

    You have to add the image size using the avf_modify_selectable_image_sizes filter.

    Example:

    function avf_modify_selectable_image_sizes_mod( array $selectableImgSize, array $imgSizes ) 
    {
        $selectableImgSize['medium_squared'] = 'Medium squared';
        return $selectableImgSize;
    }
    
    add_filter( 'avf_modify_selectable_image_sizes', 'avf_modify_selectable_image_sizes_mod', 10, 2 );
    

    Let us know if this works.

    Best regards,
    Ismael

    Hey Arsène,

    Thank you for the inquiry.

    You can use the avf_masonry_sort_first_label filter in the functions.php file to modify the first label of the sorting buttons:

    add_filter('avf_masonry_sort_first_label', 'avf_masonry_sort_first_label_mod', 10, 1);
    function new_portfolio_first_label( $first_item_name ) {
        $first_item_name = "Everything";
        return $first_item_name;
    }

    Let us know the result.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Earlier, we asked if you could clone the site to a staging environment and also requested the FTP details. How did you disable the persistent object cache in cPanel? We may need to edit the wp-config.php file to test this further. Please provide the FTP details so we can access and edit the files if necessary.

    We tried to change the PHP version without the redis and memcached extensions, but it’s not possible to adjust it for the current domain because PHP is handled by PHP-FPM. You’ll need to contact your hosting provider to disable this option and allow the domain to use the system PHP version. (see private field)

    For additional assistance, please contact your hosting provider.

    Best regards,
    Ismael

    in reply to: Enfold theme options non responsive #1480967

    Hi,

    No, it shouldn’t have a negative effect on the site. Once you’re done editing, you can simply re-enable the compression settings. Regarding the other page, the sections still have alternating background colors. Could you provide a screenshot of the issue?

    Best regards,
    Ismael

    Hey sitadi,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the layout that you’re trying to create, and a link to a test page? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    in reply to: Multiple Taxonomies in Masonry Element #1480965

    Hey Daniel,

    Thank you for the inquiry.

    That’s not possible by default and would require significant modifications. You may need to look for a plugin or modify the sort_buttons function in the enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-masonry.php file. For additional assistance, you can also contact Codeable.

    https://kriesi.at/contact/customization

    Best regards,
    Ismael

    Hi,

    Please clone the site to a staging environment, then provide the site details in the private field so we can check the error.

    Best regards,
    Ismael

    Hey simog72,

    Thank you for the inquiry.

    This option is not available by default, but you can modify the sort_buttons function in enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-masonry.php.

    Please note that this type of modification is beyond the scope of our support. For additional assistance, you may consider hiring a freelance developer or contact Codeable.

    https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Masonry Gallery load fade in #1480923

    Hi,

    We removed the other css and keep the following code to override the default avia_masonry_show transition.

    @-webkit-keyframes avia_masonry_show {
      0% {
        opacity: 0.1;
      }
    
      100% {
        opacity: 1;
      }
    }
    
    @keyframes avia_masonry_show {
      0% {
        opacity: 0.1;
      }
    
      100% {
        opacity: 1;
      }
    }

    Please make sure to purge the cache before testing.

    Best regards,
    Ismael

    in reply to: Custom Post Type builder #1480917

    Hi,

    Thank you for the update.

    We can’t reproduce the same layout issue on our end. Please check the screenshot. Are you using Safari? Try testing it on different browsers. You may need to contact the plugin developer for additional assistance regarding the Draw Attention plugin.

    Best regards,
    Ismael

    in reply to: “Invalid form for recaptcha sent” error #1480916

    Hi,

    Thank you for the info.

    It also works when minification is enabled without merging. We recommend disabling the default file compression settings completely and use the Page Optimization settings from the LiteSpeed Cache plugin instead.

    Best regards,
    Ismael

    Hi,

    You can also try this hook:

    add_action( 'template_redirect', function() {
        global $avia_config;
    
        if ( is_admin() ) {
            return;
        }
    
        if ( is_page(27) ) {
            $avia_config['box_class'] = 'boxed';
        } else {
            $avia_config['box_class'] = 'stretched';
        }
    });

    Best regards,
    Ismael

    in reply to: Masonry Gallery load fade in #1480911

    Hi,

    Where can we check the masonry element? Please provide the site URL in the private field. Adding the new avia_masonry_show animation should override the original css with the -webkit-transform: translate(…) property and allow the masonry items to fade in without the flip animation.

    Best regards,
    Ismael

    in reply to: Custom Post Type builder #1480910

    Hi,

    We disabled the Classic Editor and the Draw Attention plugin. You don’t need the Classic Editor because this setting can already be configured in Enfold > Theme Options > Select Your Editor. The second plugin generates a script error, so we temporarily disabled it.

    We created a new Commune post and switched to the Advanced Layout Builder. Please check the private field.

    Also, make sure that the query parameter &classic-editor=1 is not included in the URL. Try accessing the Commune posts directly from the dashboard instead of using the link above.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Bilder überlagern / Overlay Images #1480908

    Hey hm.stedler,

    Thank you for the inquiry.

    You can set the first image as background of a Column or Color Section element, then add the second image using the Image element. Let us know the result.

    Best regards,
    Ismael

    in reply to: Enfold theme options non responsive #1480907

    Hi,

    Thank you for the update.

    We temporarily disabled the Enfold > Performance > File Compression settings and adjusted the font size of the paragraph (p) tag to 16px. It updated correctly as shown in the screenshot below.

    View post on imgur.com

    Best regards,
    Ismael

    Hey!

    We’ll also need the FTP details so we can edit the files properly. We tried making changes via Appearance > Theme File Editor, but it wouldn’t save.

    Cheers!
    Ismael

    in reply to: “Invalid form for recaptcha sent” error #1480904

    Hey mosaic,

    Thank you for the inquiry.

    Did you add any custom scripts to the site? Please provide the login details in the private field so we can check the site settings further.

    Best regards,
    Ismael

    Hey!

    Persistent object cache is still enabled when we checked. Please disable it temporarily while we’re testing. We’ll let you know once we’re done debugging so you can enable it again.

    View post on imgur.com

    In the meantime, we recommend using third-party contact forms such as Contact Form 7 or WPForms to replace the current contact form.

    Regards,
    Ismael

    in reply to: Advanced Styling Not Working #1480755

    Hi,

    1.) The changes in the Advanced Styling panel aren’t taking effect because of an invalid css code in the Quick CSS field:

    /* REMOVE HEADER LINE */
    #top .av_header_with_border.av_header_transparency #header_main {
        border: none;
    

    The second css rule was not closed correctly -— it was missing a curly brace. We have corrected this. You can also adjust the default menu color in Enfold > General Styling > Logo Area > Logo Area Font Color.

    2.) We manually removed the space from the shortcodes again. Unfortunately, we are not yet sure why it’s behaving like this. Let us know if the issue occurs again.

    Best regards,
    Ismael

    Hey!

    Please note that persistent object cache is different from the cache created by the W3 Total Cache plugin. You will need to ask your hosting provider to disable this feature. Please disable the object cache temporarily while we are testing the site.

    Best regards,
    Ismael

    in reply to: Button not aligning / 3 of columns #1480753

    Hi,

    Have you tried adjusting the Styling > Background Colors of the Color Section on the Service page? You can use this css code to adjust the background of all Color Section elements on the page.

    .page-id-7009 .avia-section {
        background-color: white;
        background-image: unset;
        color: #000;
    }

    After adjusting the background, you will need to edit the elements inside the color section and manually adjust the color settings.

    Best regards,
    Ismael

    in reply to: Add logo to Full Screen Slider #1480752

    Hi,

    This is not possible, unfortunately. Autoplay is only allowed on muted videos.

    Chrome’s autoplay policies are simple:

    — Muted autoplay is always allowed.
    — Autoplay with sound is allowed if:
    — The user has interacted with the domain (click, tap, etc.).
    — On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
    — The user has added the site to their home screen on mobile or installed the PWA on desktop.
    — Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

    https://developer.chrome.com/blog/autoplay

    Best regards,
    Ismael

Viewing 30 posts - 961 through 990 (of 66,288 total)