Forum Replies Created

Viewing 30 posts - 9,811 through 9,840 (of 67,443 total)
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  • in reply to: Avia Page Builder and Custom Post type #1367370

    Hey Ressources_Formation,

    Thank you for the inquiry.

    You have to add the custom post type in the list of supported post types by the Advance Layout Builder. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type

    There should be at least one taxonomy (category, tag or a custom one) in the post type.

    Best regards,
    Ismael

    Hey Tilman,

    Thank you for the inquiry.

    We edited the css code a bit and added the unique class name of the content slider. Please try it again.

    .av-l8rqkilm-a1c9f18a125a30ce747daaadf300bf94.avia-content-slider .slide-entry-title {
        font-size: 25px !important;
        color: white !important; 
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Advancerd Layout Builder Doesn't Save #1367368

    Hey ferbaruch,

    Thank you for the inquiry.

    We got a NET::ERR_CERT_DATE_INVALID error when we visited the login page. Please make sure that your SSL certificate is valid.

    After updating to the latest version, please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, disable the cache and compression plugins and do a hard refresh before checking the site.

    Best regards,
    Ismael

    in reply to: Another Logo when scrolling down #1367367

    Hi,

    Both version of the logo (both blue) are not visible because the background color of header is also blue. Would you like to change the background color of the header on non-transparent pages to white?

    Please add this css code.

    .header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a {
        background-color: #ffffff;
        color: #fff;
    }
    
    .header_color .sub_menu>ul>li>a, .header_color .sub_menu>div>ul>li>a, .header_color .main_menu ul:first-child > li > a, #top .header_color .main_menu .menu ul .current_page_item > a, #top .header_color .main_menu .menu ul .current-menu-item > a, #top .header_color .sub_menu li ul a {
        color: #000;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Enfold Mobile Menu Polylang and double entries #1367365

    Hey dr_dominik,

    Thank you for the inquiry.

    We got an error when we visited the site. Are you currently editing the site? Please provide the login details in the private field so that we can access the dashboard.

    Best regards,
    Ismael

    in reply to: Irregularity in masonry #1367364

    Hey HulaSlim,

    Thank you for the inquiry.

    The size of the masonry images are the same when we checked. Did you change the aspect ratio of the image when you edit it? Please try to maintain the aspect ratio of the uploaded image, or just make sure all images uploaded for the masonry element have the same sizes.

    Best regards,
    Ismael

    Hey!

    The monitor reported a downtime just now (2022-10-03 03:26:25) for an event titled “here-and-now-reevaluating-the-needs-of-parents-and-young-children-in-early-childhood-settings/”, which lasted for about 20 minutes. The event is redirecting to the page “/about/welcome-to-sunbridge/”. Did you set up a redirect for 404 pages?

    We also checked the event URL on httpstatus.io and got a redirect (302) response through Cloudflare servers,. Have you tried to contact your CDN provider?

    Regards,
    Ismael

    Hey amoham4935473,

    Sorry for the delay. We tried to check the performance of the site using PageSpeed Insights tool but it cannot load the site at all, which means that the server is unavailable for some reason. We also checked the status of the site using httpstatus.io and it always return an error.

    Error message
    Connection to the server hosting the URL fails.

    There might be a plugin or script conflict somewhere in your installation or this might be due to a recent change in the server configuration. Please contact your hosting provider for additional assistance.

    Best regards,
    Ismael

    in reply to: avia video background #1367361

    Hi,

    Thank you for the inquiry.

    You may need to set the overflow property of the video element to hidden. Please try this css code.

    .avia-video {
        border-radius: 10px;
        overflow: hidden;
    }
    

    Best regards,
    Ismael

    in reply to: Extending background image when using a page as footer #1367360

    Hey ThomasN001,

    Thank you for the inquiry.

    We cannot extend the background but we can apply a minimum height to the first section so that it covers most of the screen and push the footer further below. Please try to add this css code.

    #main .container_wrap_first, #main .avia-section:first-child {
        min-height: 400px;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Syntax for searching the Kriesi Support Forums #1367359

    Hey Gary,

    Thank you for the inquiry.

    The search form is just using the default WordPress search functionality, which retrieves any entries containing the specified keyword/s, either in their title or content. Using any operators or filters will not work.

    Best regards,
    Ismael

    in reply to: Progress Bar Help #1366864

    Hey navindesigns,

    Thank you for the inquiry.

    What is the other bar beside the title inside the progress bar? You can adjust the position of the title with this css code.

    .avia-progress-bar .progressbar-title-wrap {
        left: 78%;
    }
    

    The value of the left position will be based on the value of the Content > Progress in % settings. This will have to be adjusted for each progress bar, so applying a custom css class name or ID to the element might be necessary.

    Best regards,
    Ismael

    in reply to: Sidebar doesn't show below page content on small screens #1366862

    Hey dloverly,

    Thank you for the inquiry.

    You can actually enable the sidebar on mobile view in the Enfold > Sidebar Settings panel, look for the Sidebar on Smartphones toggle. This will display the sidebar below the content.

    Best regards,
    Ismael

    in reply to: correct aspect ratio for fullwidth easy slider #1366861

    Hey lzevon,

    Thank you for the inquiry.

    Have you tried setting the Styling > Slides > Slideshow Image and Video Size settings to the first option (No Scaling)? This will display the source image in the slides with the original size and aspect ratio. Slider image should be at least 1600px in width and image height depends on the desired layout.

    Best regards,
    Ismael

    in reply to: Massive CSS issues – classes not editable cause gone #1366858

    Hi!

    Where exactly in the database? The wp_posts > post_content of an entry? Would you mind providing a screenshot? You can use imgur, savvyify or dropbox for the screenshot. Thanks.

    Best regards,
    Ismael

    in reply to: DSGVO / GDPR compliance #1366857

    Hey hasbeat,

    Thank you for the inquiry.

    In the layer slider panel, just click the settings or gear icon in the top right corner, go to the Google Fonts tab and toggle the Enable Google Fonts settings.

    You can also try the following plugin, which should be compatible with the theme.

    // https://wordpress.org/plugins/disable-remove-google-fonts/

    Best regards,
    Ismael

    Hi,

    Thank you for the clarification.

    Please edit the buttons in the Button Row element and in the Styling > Appearance panel, input a value in the Button Title Attribute field. The value in this field will be used as the lightbox title.

    Best regards,
    Ismael

    in reply to: Rearrange Portfolio Grid sort order #1366850

    Hey garyt13,

    Thank you for the inquiry.

    This is possible but you have to manually edit taxonomy or category query within the sort_buttons function in the enfold\config-templatebuilder\avia-shortcodes\portfolio\portfolio.php file. You have to adjust the order and orderby parameter.

    
    //get all categories that are actually listed on the page
    			$categories = get_categories( array(
    								'taxonomy'		=> $params['taxonomy'],
    								'hide_empty'	=> 0
    							) );
    

    // https://developer.wordpress.org/reference/functions/get_terms/

    You can also try the following plugin but it might affect the posts query.

    // https://wordpress.org/plugins/custom-taxonomy-order-ne/

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    The user account above doesn’t have administrator rights. Please provide the correct permissions to the login account so that we can access the pages and slides.

    Best regards,
    Ismael

    in reply to: Message d'erreur #1366844
    in reply to: av-masonry-date – remove? #1366842

    Hi,

    You can also adjust the bottom padding of the masonry item container.

    How about the above? Your masonry element looks different compare to the default layout of the masonry element in the theme. Did you edit the masonry template? Please provide a link to the page so that we can check it.

    Best regards,
    Ismael

    in reply to: How to find unused CSS #1366840

    Hi,

    It is not possible to track those attributes at the moment. You might have to look for them manually in the builder.

    Best regards,
    Ismael

    in reply to: Removed comment -Layout broken #1366839

    Hi,

    Please provide a copy of the file or use pastebin.com. We will try to create a copy of it using our editor and send it back. Not really sure what is going on there. Have you tried using a different editor?

    You can also leave the css file as it is and create another file with the same css code. You can also place your css modifications in the Quick CSS field.

    Best regards,
    Ismael

    in reply to: Sticky Header for mobile doesn't work on all pages. #1366835

    Hey ThomasN001,

    UPDATE2: I could solve both problems. It seems, it takes a while for this special code to take effect. Never had that before. Normally it’s one or two refreshes and any change becomes visible.

    Glad to know that you managed to fixed the issue. You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings while editing the site and make sure to purge the cache before testing the page.

    still have a question, though: Why doesn’t the “sticky header” option also affect the mobile version by default?

    Fixed header is disabled by default because it is not necessary on mobile devices and it takes a lot of space. Users can easily navigate the page even without a sticky navigation or header.

    Best regards,
    Ismael

    in reply to: Problem with header when using phone in horizontal format. #1366834

    Hey ThomasN001,

    Thank you for the inquiry.

    We are not able to reproduce the issue on our end. Please check the screenshot below. What is the actual size or screen resolution of the mobile device in your screenshots?

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvySqgWCdeGYm8SErF?e=pVxqWa

    Best regards,
    Ismael

    in reply to: raster layout pic landscape / portrait #1366833

    Hey Tilman,

    Thank you for the inquiry.

    The page above doesn’t exist. We may need to login to the site. Please provide the login details in the private field. A screenshot of the issue will also help. You can use imgur, savvyify or dropbox for the screenshot.

    Best regards,
    Ismael

    in reply to: Column Animation doesn't work properly on phone #1366832

    Hey ThomasN001,

    Thank you for the inquiry.

    Adding this code in the Quick CSS field might help.

    .fade-in {
        opacity: 0;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Bug in Sektion obwohl es eine identische Kopie ist #1366687

    Hi,

    You’re welcome! Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: php-snippet in code-block doesn't work #1366683

    Hey slikslok,

    Thank you for the inquiry.

    You can only add html tags or shortcodes in the code block element, PHP codes will not run there. To add PHP snippets, you can use plugins like the ones below.

    // https://wordpress.org/plugins/insert-php-code-snippet/
    // https://wordpress.org/plugins/code-snippets/

    Or directly add them in the functions.php file.

    Best regards,
    Ismael

    Hey Melinda,

    Thank you for the inquiry.

    We haven’t heard or encountered this kind of issue before, seems complicated. We may need to access the dashboard in order to check this issue properly. Please provide the login details in the private field and a list of pages in which the issue occur. Have you tried testing while the plugins aside from Learndash are deactivated?

    Best regards,
    Ismael

Viewing 30 posts - 9,811 through 9,840 (of 67,443 total)