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Viewing 30 posts - 8,341 through 8,370 (of 67,453 total)
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  • Hi,

    Thank you for the update.

    There seems to be an issue with the css animations. To fix the issue, we temporarily added this code in the Quick CSS field.

    .js_active .av-minimum-height .container {
        z-index: 1;
        opacity: 1;
        -webkit-transition: opacity 0.6s ease-in;
        transition: opacity 0.6s ease-in;
    }
    

    We also deactivated the compression plugin and turn off the Enfold > Performance > File Compression settings temporarily. Enable them back once you’re done editing the site.

    Best regards,
    Ismael

    in reply to: Adding coloured png icons #1405636

    Hi,

    You may need to place the arrow and the text in the same column, then apply the box shadow to the column itself. We can then add some css modifications to adjust the width of the arrow and the text container, and align them beside each other.

    // https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    Please provide the site details in the private field.

    Best regards,
    Ismael

    in reply to: leaflet map custom icon not showing #1405635

    Hey Soulshakin,

    Thank you for the inquiry.

    We cannot find any leaflet map in the site. Where did you add it?

    Would you mind providing a screenshot of the issue? Please use imgur, savvyify or dropbox for the screenshot.

    Best regards,
    Ismael

    Hi,

    Thank you for the access.

    We modified the code in the functions.php file again and the changes seem to be working correctly. This is the final code.

    
    /* query events by starting date */
    function avia_blog_post_query_mod( $query, $params ) {
        if(! is_singular( 'portfolio' ) ) 
        {
            return $query;
        }
    
        $include = array();
        $posts = array();
    
        $events = tribe_get_events( [
            'posts_per_page' => 5,
            'start_date' => 'now',
            'orderby' => 'meta_value',
            'meta_key' => '_EventStartDate',
            'order' => 'DESC',
            'tax_query' => $query['tax_query']
        ] );
    
        foreach($events as $event) {
            $date = tribe_get_start_date( $event, false, 'j F Y' );
            $include[$event->ID] = $date;
        }
    
        asort($include);
    
        foreach($include as $key => $value) {
            $posts[] = $key;
        }
    
        unset($query['tax_query']);
        $query['orderby'] = 'meta_value';
        $query['order'] = 'ASC';
        $query['meta_key'] = '_EventStartDate';
        $query['post__in'] = $posts;
    
        return $query;
    }
    add_filter('avia_blog_post_query', 'avia_blog_post_query_mod', 10, 2);
    

    Best regards,
    Ismael

    in reply to: Gap in flexible masonry missing #1405481

    Hey Matthias,

    Thank you for the inquiry.

    This particular has been fixed in the latest version of the theme, version 5.5. Please update the theme to the latest version and make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

    Best regards,
    Ismael

    in reply to: blog articles’ title turned white #1405480

    Hi,

    Thank you for the update.

    The title of the masonry title is white because of the following code.

    #top #wrap_all .all_colors .av-masonry-entry-title {
        color: white;
        font-size: 30px;
        line-height: 1;
    }
    

    You may need to remove the modification or override it using the following css.

    #top #wrap_all .all_colors .av-masonry-entry-title {
        color: black;
        font-size: 30px;
        line-height: 1;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after doing the modification.

    Best regards,
    Ismael

    in reply to: Underline is not possible for centered Text #1405479

    Hi,

    Thank you for the inquiry.

    We adjusted the css code a bit.

    .underline-linksbuendig {
        position: relative;
        display: block;
        font-family: futura-pt, sans-serif;
        font-weight: 500;
        font-style: normal;
        text-transform: uppercase;
        letter-spacing: 0.2em;
        width: 100%;
    }
    
    .underline-linksbuendig::after {
        content: "";
        position: absolute;
        bottom: -10px;
        left: 0;
        width: 100%;
        border-bottom: 7px solid #ff0053;
    }
    

    Best regards,
    Ismael

    • This reply was modified 2 years, 10 months ago by Rikard.

    Hi,

    Thank you for the update.

    You have to install a plugin that adds Open Graph data to the posts. This is where social media platforms like Facebook acquire meta info about a post including the post image and title.

    Best regards,
    Ismael

    in reply to: Masonry sort order navigation working not smooth #1405477

    Hi,

    I’m glad to hear that you found a different solution. If you have any further questions, please don’t hesitate to open another thread.

    Have a nice day!

    Best regards,
    Ismael

    in reply to: strange text left bottom screen #1405476

    Hey jeel147,

    Thank you for the inquiry.

    It seems to be the ID of an analytics script or tracker. Did you add any code in the functions.php file?

    We also noticed that the site contains an older version of the theme (4.6.3.1). Please create a site backup or a restore point, then update the theme to version 5.5 manually via FTP. You may need to toggle or temporarily disable the cache plugin and the Enfold > Performance > File Compression settings after the update.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Advanced Layout Builder – Blog issue #1405475

    Hey Global4Net,

    Thank you for the inquiry.

    The excerpt or the summary will not be generated automatically when the content of the posts are created using the Advance Layout Builder, so the excerpt has to be added manually in the Excerpt box. If you don’t see an Excerpt box in the post editor, look for the Screen Options in the top right corner of the editor and tick the Excerpt box.

    Best regards,
    Ismael

    in reply to: Text-Blocks, html or special characters #1405474

    Hi,

    Thank you for the update.

    Could you please share an example of the HTML elements that you are attempting to place within a text or code block? Based on our previous experience, we have edited a test page on the site, and the HTML has remained intact after we updated the page. However, it is possible that the HTML elements you are using may contain invalid syntax, such as missing closing tags. Such errors could cause the HTML to break and not display properly on the page. Thus, we recommend thoroughly checking the syntax of the HTML elements before placing them on the site to ensure that they are valid and complete.

    Best regards,
    Ismael

    Hey actualizestudio,

    Thank you for the inquiry.

    There might be an incompatibility issue between the file compression settings (Enfold > Performance > File Compression) and the cache plugin, or with another compression plugin that you may have installed. Have you installed any other compression plugin?

    You may need to temporarily disable the file compression settings, test a different cache plugin or disable the third party compression plugin.

    Best regards,
    Ismael

    in reply to: Overwriting masonry_entries.php file #1405472

    Hey Global4Net,

    Thank you for the inquiry.

    You don’t need to copy the structure of the shortcode template to override a builder element or create another. Instead, you need to create and register a new shortcode folder in the child theme using the avia_load_shortcodes filter. Please refer to the documentation below for more information.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Best regards,
    Ismael

    in reply to: Iframe not working #1405471

    Hi,

    Thank you for the update.

    The lightbox is not working correctly because of an error.

    caught TypeError: links.not(...).addClass(...).magnificPopup is not a function
        at HTMLDivElement.<anonymous> (avia-snippet-lightbox.js:248:61)
    
    

    We also noticed that the site contains an older version of the theme, which might be the reason why the error occurs. Please try to upgrade the theme from 5.4.3 to version 5.5, then purge the cache. Upgrading the theme should help fix the issue.

    Best regards,
    Ismael

    in reply to: Hide post date in blog section #1405349

    Hi,

    Thank you for the update.

    but the date is already disabled in the blog layout section

    Please try to add this css code instead.

    #top time.slide-meta-time.updated {
        display: none;
    }

    This should hide the date in the blog overview.

    Best regards,
    Ismael

    in reply to: Fullwidth easy slider causes vibration in website? #1405348

    Hi,

    Thank you for the update.

    We can’t seem to reproduce the issue on our end, even in the theme’s travel demo. Would you mind providing a short clip of the issue? Please upload the video on imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Hide post date in blog section #1405346

    Hey pimroll,

    Thank you for the inquiry.

    You can toggle the display of blog post info including the post date in the Enfold > Blog Layout > Blog Meta Elements section. Please look for the Blog Post Date option and disable it.

    And to decrease the size of the featured image, please add this css code.

    #top .fullsize .template-blog .big-preview {
        padding: 0 0 10px;
        width: 60%;
        margin: 0 auto;
    }

    Best regards,
    Ismael

    Hi,

    We get a critical error after updating the functions.php file. We tried to access the server via FTP but are not able to get through using the info above. Would you mind reverting the site back to the most recent backup? Sorry for the inconvenience.

    Once the site is back, please replace the filter in the functions.php with the following code.

    /* query events by starting date */
    function avia_blog_post_query_mod( $query, $params ) {
            if(! is_singular( 'portfolio' ) ) 
            {
                return $query;
            }
    
    	$include = array();
    
    	$events = tribe_get_events( [
    		'posts_per_page' => $query["posts_per_page"],
    		'start_date'     => 'now',
    	] );
    
    	foreach($events as $event) {
    		$include[] = $event->ID;
    	}
    
    	unset($query['tax_query']);
    	$query['post__in'] = $include;
    
    	return $query;
    }
    add_filter('avia_blog_post_query', 'avia_blog_post_query_mod', 10, 2);
    

    Best regards,
    Ismael

    in reply to: CSS Dyanmic #1405343

    Hi,

    Thank you for the update.

    Did you install a cache and another compression plugin? You may need to disable both in order regenerate the scripts and stylesheets. Please provide the login details in the private field so that we can check the issue further.

    Best regards,
    Ismael

    in reply to: Woocommerce image issues #1405342

    Hi,

    Thank you for the screenshot.

    You may need to add this filter in the functions.php file to correct the aspect ratio of the product images.

    add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
    function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
        return 'woocommerce_thumbnail';
    }
    

    Best regards,
    Ismael

    in reply to: Post’s template broken in English #1405341

    Hey dorbay,

    Thank you for the inquiry.

    There appears to be a critical error on the site, but the source of the error is unclear. To gather more information about the error, you should enable debugging and the error logs. Please check the documentation below for more info.

    Best regards,
    Ismael

    in reply to: Custom block/Section #1405130

    Hi,

    There are no available filters or hooks to allow you to register a new component or builder element. As instructed previously, you will need to create a new folder and include the necessary template files to add a new element to the builder.

    To accomplish this, you should first add the avia_load_shortcodes filter in the functions.php file and create a folder called “shortcodes” in your child theme’s directory where you can store your custom builder element. Within this folder, you will need to create the required template files that will define the behavior and appearance of your new builder element.

    As a starting point, you can just copy any of the existing builder element templates in the enfold/config-templatebuilder/avia-shortcodes folder and do the modifications as required.

    Best regards,
    Ismael

    in reply to: Iframe not working #1405129

    Hey Carsten,

    Thank you for the inquiry.

    It seems that the href value you’re using is a relative path, which means it is only pointing to a location within the current site’s directory structure. However, it’s not sufficient to just use a relative path as the href value because it doesn’t include the entire URL of the page you’re linking to.

    To properly link to a webpage and open the iframe inside a lightbox, you need to use an absolute path which includes the entire URL of the destination page, including the domain name. This will ensure that the link works correctly and takes the user to the intended page.

    You can find the absolute path by adding the domain name and any necessary subdirectories to the beginning of the relative path. For example, if your site’s domain is http://www.example.com and you want to link to a page called “another/path” located in a subdirectory called “pages”, the absolute path would be “https://www.example.com/pages/another/path&#8221;.

    Please check the private field for further instructions on how to fix the issue with your link.

    Best regards,
    Ismael

    in reply to: Add button – link unavailable #1405128

    Hey mmmunoz,

    Thank you for the inquiry.

    Are you using the Button element in the builder? The link can be applied in the Link Settings panel, which is the second panel in the Content tab, just under the Button panel. You may need to scroll down a bit in order to see this panel.

    Best regards,
    Ismael

    in reply to: Woocommerce short code on ALB shows grey box around it #1405127

    Hi,

    Glad to know that you got it fixed. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    Hey Hofbraeu,

    Thank you for the inquiry.

    1.) It looks like there are some issues with the custom styles, which is causing the element to display incorrectly on mobile devices. To fix these styling issues, please try adding the following CSS code.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
    
      #top .av-icon-circles-container.av-lftrm34e-005a047f6a57a1ad785b3cf1368ab8c9 {
        margin: 0;
        width: 100%;
        padding-bottom: 100%;
      }
    }
    

    2.) To ensure your images look sharp on retina devices, you may need to upload images that are twice the size of the current ones.

    Best regards,
    Ismael

    in reply to: Color Section video not autoplaying [Vimeo] #1405124

    Hey marxsvjetlana64,

    Thank you for the inquiry.

    Did you mute the video? It’s worth noting that in most major browsers, only muted videos are allowed to automatically play. This is to ensure a better user experience and prevent unexpected sounds from disrupting users’ browsing.

    Best regards,
    Ismael

    in reply to: Matomo #1405123

    Hi,

    We don’t see any Matomo script on the site, and we also don’t see any cookies generated by the tracker. Have you tried checking the site on a different browser? We recommend removing your browsing history, including cookies, from your current browser and then trying again.

    Best regards,
    Ismael

    Hey geolandk,

    Thank you for the inquiry.

    Did you install an SEO plugin or any plugin that adds Open Graph meta data to the posts? Please check the following articles for more info about Open Graph.

    // https://yoast.com/help/getting-open-graph-for-your-articles/
    // https://www.wpbeginner.com/wp-themes/how-to-add-facebook-open-graph-meta-data-in-wordpress-themes/

    Best regards,
    Ismael

Viewing 30 posts - 8,341 through 8,370 (of 67,453 total)