Hi,

Thank you for the inquiry.

We would need to inspect the chart element to provide the necessary modifications. Please provide us with the site details in the private field. Have you considered using a different chart for mobile view? You can utilize the builder element’s Advanced > Responsive > Element Visibility settings to toggle the display of the element on different screen sizes and maybe display a different type of chart for smaller screens.

Best regards,
Ismael

Hey!

Please continue here: https://kriesi.at/support/topic/site-a-complete-mess-after-update-urgent/

Regards,
Ismael

Hey TB-MTL-marketing,

Thank you for the inquiry.

We don’t really see any styling issues in the page above. Would you mind providing a screenshot of the issue? Please use imgur, savvyify or dropbox for the screenshot. Temporarily, try to disable the Enfold > Performance > File Compression settings.

Best regards,
Ismael

Hi,

Thank you for the information.

The following css code seems to help fix the scrolling effect issue.

/* Fix scrolling scene effect issue on the home page */
.home #layer_slider_5 {
    height: auto !important;
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael

Hey astropower,

Thank you for the inquiry.

Are you trying to retrieve the details from the contact form and save it in your database? By default, this option is not available in the native contact form element in the theme. You may need to use a different contact form and find an extension that has this feature.

Please check the extension for the Contact Form 7 plugin below.

// https://wordpress.org/plugins/contact-form-cfdb7/

Best regards,
Ismael

Hey Blatze,

Thank you for the inquiry.

You can directly add the copyright info in the includes > loop-index.php file around line 433 where the date meta info is located.

if( 'blog-meta-date' == avia_get_option( 'blog-meta-date' ) )
						{
							$meta_time  = '<time class="date-container minor-meta updated" ' . avia_markup_helper( array( 'context' => 'entry_time', 'echo' => false ) ) . '>';

							/**
							 * Modify date displayed for meta data of blog
							 *
							 * @used_by                enfold\config-events-calendar\config.php  avia_events_modify_event_publish_date()    10
							 * @since 5.3
							 * @param string $published_time
							 * @param int $current_post['the_id']
							 * @param string $date_format
							 * @return string
							 */
							$meta_time .=		apply_filters( 'avf_loop_index_meta_time', get_the_time( get_option( 'date_format' ) ), $current_post['the_id'], get_option( 'date_format' ) );

							$meta_time .= '</time>';

							$meta_info['date'] = $meta_time;
						}

You can also use the “avf_post_metadata_array” filter to add the html of the copyright info in the meta container.

Best regards,
Ismael

Hey alliansohog,

Thank you for the inquiry.

You can add this css code to align the menu container at the center of the header.

.av-main-nav-wrap ul {
    display: flex;
    justify-content: center;
}

Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael

Hi,

Thank you for the screenshot.

As mentioned earlier, we have thoroughly checked the theme files and we did not find any scripts related to Matomo. It is likely that the code is generated by a plugin or custom script. We suggest checking the installed plugins or custom scripts and disabling them one by one to narrow down the cause of the issue. If the issue persists, you may need to hire a freelance developer with expertise in Matomo or analytics tracking to further investigate and resolve the issue.

Best regards,
Ismael

Hi,

Thank you for the information provided.

We have been unable to reproduce the issue on our end. When changing the color of the socket background, the scroll bar remains unchanged. The only aspect that is affected is the background color of the “scroll to top” button. To further investigate the issue, please provide us with access to the site details in the private field. We’ll be glad to assist you.

Best regards,
Ismael

Hey daves1997,

Thank you for the inquiry.

The site looks fine on our end. Would you mind providing a screenshot of the issue? We temporarily disabled the Enfold > Performance > File Compression settings. Please make sure to purge the cache before checking the site again.

Best regards,
Ismael

Hey Stilecatalini,

Thank you for the inquiry.

Adding the following css code should apply transparency to the mobile menu container.

#top #wrap_all .av-burger-overlay-scroll {
    background-color: #000000c7;
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

Best regards,
Ismael

Hey Stilecatalini,

Thank you for the inquiry.

There is a curtain effect for the footer which can be activated in the Enfold > Footer > Footer Behavior settings. The option is still in beta and may require a few adjustments.

Best regards,
Ismael

Hi,

Thank you for the update.

I can see where I enter my purchase code but it doesn’t help.

You have to enter a private or personal token which is different from the purchase code. In order to generate a private token, you have to go to the Envato API page. Please check the documentation below for more info.

// https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

Best regards,
Ismael

Hey Katja Schirakowski,

Thank you for the inquiry.

I did the upload and activated id, but it is always the same:

Did you import the parent theme settings after activating the child theme? The theme options has to be imported to the child theme in order to replicate the parent site. Please check the documentation below.

// https://kriesi.at/documentation/enfold/child-theme/#how-to-install-the-child-theme

And regarding the update, please refer to the documentation below for more information on how to manually update the theme via FTP.

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Ismael

Hi,

Thank you for the update.

The css code above should have worked. Please try replace it using this css code.

@media only screen and (max-width: 767px) {
  /* Add your Mobile Styles here */
  .responsive #top #wrap_all .flex_column.av-3dti8u-45b97b3fd0734351408ca46c6db5adc2 {
    margin-top: 0;
    margin-bottom: 0px;
  }
}

You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code and purge the cache.

Best regards,
Ismael