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Hi,
Thank you for the update.
We can’t see the small white gap under the portfolio grid. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
No problem. Glad we could be of help. Please do not hesitate to open another thread when you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the clarification.
The logo is pushed a bit to the right because of this css code.
.responsive #top .logo .subtext { transform: translate(2%,-50%)!important; width: 235px!important; }Adjusting the transform/translate value should move the logo farther to the left.
.responsive #top .logo .subtext { transform: translate(-15%,-50%)!important; width: 235px!important; }And to adjust the size of the magnifying glass, please add this css code.
.responsive #top #wrap_all .menu-item-search-dropdown>a { font-size: 42px; }Best regards,
IsmaelSeptember 14, 2023 at 4:56 am in reply to: Link icon seemed to be missing in text block editing menu #1419121Hey bbarasa,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHey Tia,
Thank you for the inquiry.
You can use the default lightbox feature in the theme to open an inline content. A few examples can be found in the following threads.
// https://kriesi.at/support/topic/popup-window-3/#post-1337540
// https://kriesi.at/support/topic/code-snippet-inline-post-content-popup-magnific-popup-shortcode/
// https://kriesi.at/support/topic/pop-up-feature/#post-1395322
// https://kriesi.at/support/topic/team-member-element-open-team-member-description-in-lightbox/#post-1354989Best regards,
IsmaelHey watermelon5032,
Thank you for the inquiry.
The live site is not loading properly on our end. Typically, updates should be applied to the dev site first, not the live site. It’s recommended to do it the other way around.
In the live site, please try to toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the scripts and stylesheets are loaded. Also make sure to purge the cache before checking the page.
Best regards,
IsmaelSeptember 14, 2023 at 4:42 am in reply to: Enfold lightbox/image/ image gallery/ zoom in function missing after update ? #1419118Hi,
Thank you for the inquiry.
You can set the Enfold > Shop Options > Product gallery to the default Woocommerce 3.0 gallery and make use of the default zoom function. The default gallery also comes with a lightbox functionality.
If you have more questions, please feel free to open another thread. We will close this one for now.
Have a nice day.
Best regards,
IsmaelHey ally.it,
Thank you for your interest in the theme.
Example, I would layout the site using your “Enfold Construction demo”, and I would like a landing with the style of “Enfold Parallax”.
It’s possible, but the landing page will inherit the style and settings of the imported demo only. Combining both styles of the demos isn’t possible because the next demo import will override the current one.
What you can do is import the construction demo, create a new page, then we can provide you with the shortcodes for the parallax landing page. In order to place the provided shortcodes to the landing page, you will have to set the builder to debug mode.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
A shortcodes field will appear below the Advance Layout Builder once the filter is added in the functions.php file. You can place the parallax landing page shortcodes in that field.
Best regards,
IsmaelHi,
Thank you for the inquiry.
We’ve found the following error in the console when we visited the site.
avia-footer-scripts-30bb9e63cf52c72335ca16cee6f2e435—6500d6df91d12.js:1 Failed to load resource: the server responded with a status of 404 ()
We temporarily disabled the Enfold > Performance > File Compression settings to get rid of the error above and this seems to have fixed the issue with the Google maps.
Best regards,
IsmaelSeptember 14, 2023 at 4:19 am in reply to: Yoast SEO – fatal error on “/post-sitemap.xml” or “/page-sitemap.xml” #1419115Hi,
You’re welcome. Please note that the modification is a temporary solution. We’ll provide another fix once we understand the issue better.
Have a nice day.
Best regards,
IsmaelSeptember 14, 2023 at 4:18 am in reply to: Problem Slider volle Breite ist nicht an oberen Rand zu bekommen. #1419114Hi,
Thank you for the info.
We have adjusted the size of the header to 100px in the Enfold > Header Layout > Header Size / Header Custom Height settings. This is twice of the previous value or size. We also added the following css code to create some space around the logo.
.logo img, .logo svg { margin-top: 10px; max-height: 90%; }Please make sure to purge the cache before checking the page, or use incognito mode.
Best regards,
IsmaelHi,
Thank you for the info.
Please follow this documentation to create a custom shortcode for the default search bar.
// https://kriesi.at/documentation/enfold/search/#search-bar-shortcode
You can then use that [avia_search] shortcode in the Navigation Label field of the new menu item beside the “SHOP & ORDER NOW” menu item. The menu items can be edited in the Appearance > Menus panel.
To adjust the size, position and appearance of the search bar, please use this css code.
#top #header #s { width: 100%; position: relative; padding: 11px 47px 11px 5px; z-index: 1; margin: 0; box-shadow: none; border-color: red; background-color: blue; color: green; } ::placeholder { /* Chrome, Firefox, Opera, Safari 10.1+ */ color: green; opacity: 1; } :-ms-input-placeholder { /* Internet Explorer 10-11 */ color: green; } ::-ms-input-placeholder { /* Microsoft Edge */ color: green; }Adjust the values as necessary.
Best regards,
IsmaelHi,
Thank you for following up.
I looked at the website and it still looks corrupted.
You might have viewed a cached version of the page. The site seems to be displaying correctly on our end, aside from the logo which could use some adjustment.
.responsive .logo img { margin-top: 20px; }Best regards,
IsmaelSeptember 14, 2023 at 3:58 am in reply to: Changes not visible after updating portfolio-item #1419111Hey Maureen,
Thank you for the inquiry.
We were able to reproduce the issue on our end but we are not yet sure what is causing it. Have you tried doing this with all the plugins disabled? We would recommend cloning the site to a staging or development environment so that we can thoroughly check the issue without affecting the live site.
Best regards,
IsmaelSeptember 14, 2023 at 3:42 am in reply to: Older versions of Enfold to update an old installation Enfold 4.4 #1419110Hi,
Thank you for the update.
You can upgrade the theme directly to the latest version but we recommend doing this first on a clone or a staging site. You can then transfer the changes to the live site once the errors have been fixed, if there are any.
Best regards,
IsmaelHey CJGVD,
Thank you for the inquiry.
The audio player element appears to be functioning correctly with MP3 and WAV files on our end. We are currently investigating why it’s not displaying on your site. Please update the theme to version 5.6.6 and temporarily disable the Enfold > Performance > File Compression settings. Let us know if this resolves the issue.
Best regards,
IsmaelHey!
Another user provided a possible solution in the following thread: https://kriesi.at/support/topic/please-dont-close-theads-that-fast/
Best regards,
IsmaelHey BlutVampir,
Thank you for sharing the solution.
Is ue8f1 the entypo-fontello code for the X icon? We’ll forward it to the previous thread.
Best regards,
IsmaelHi,
Thank you for the info.
What is the actual name of the page or post? We get the same error when we directly access the link above. Did you add a script inside the page?
You may need to completely delete the page, recreate it from scratch and avoid embedding scripts or input tags directly in the content. To register a script, please use the wp_register_script function, or create a custom shortcode for the input tags.
// https://developer.wordpress.org/reference/functions/wp_register_script/
// https://codex.wordpress.org/Shortcode_APIBest regards,
IsmaelHi,
Sorry for the confusion. I thought that you wanted the button element to look the same as the slider button, but it’s the other way around. Please use this css code to adjust the style of the slider button.
#top .avia-slideshow-button { text-transform: none; background: #FAC710 !important; padding: 12px 16px 10px; font-size: 16px; min-width: 90px; border-radius: 3px; text-decoration: none; display: inline-block; border-bottom-style: solid; border-bottom-width: 1px; margin: 3px 0; line-height: 1.2em; position: relative; font-weight: normal; text-align: center; max-width: 100%; color: #000; margin-top: 20px; } #top .avia-slideshow-button:hover { border-color: #CA9336; color: #fff; background: #D28C17 !important; }Best regards,
IsmaelHi,
Thank you for the inquiry.
Did you insert iframes into the tabs? The problem seems to be related to the consent message within the iframe content. We suggest creating separate pages for each tab rather than embedding them within a single tab section.
Best regards,
IsmaelHey Lluís,
Thank you for the inquiry.
The automatic update feature in the dashboard won’t work with the current theme version. To update, you’ll need to upgrade PHP to the latest version and perform a manual theme update via FTP. For more info, please refer to the documentation below.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Please make sure to regularly update the theme as soon as a new version becomes available.
Best regards,
IsmaelSeptember 13, 2023 at 12:08 pm in reply to: Problem Slider volle Breite ist nicht an oberen Rand zu bekommen. #1419024Hi,
Thank you for the screenshot.
The “wp-planer-consulting” site is currently on maintenance mode. We may need to login in order to properly check the header. Please provide the login details in the private field.
Best regards,
IsmaelHi,
Glad to know that you’ve found the issue. Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
You can enable the search icon back in Enfold > Main Menu > General panel, toggle the Append Search Icon To Main Menu option. You can also add the search field in the header as widget. Please check the documentation below for more info.
// https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area
Best regards,
IsmaelHi,
No problem. You may need to wait for a while before the changes are reflected. Please feel free to open another thread if the issue persist.
Have a nice day.
Best regards,
IsmaelHi,
The way you originally had it. This seems to be the safer route because we are a bit unsure how the additional directory rules in the robot.txt file will affect the site.
Best regards,
IsmaelHey gatehealing,
Thank you for the inquiry.
1) Summary: Legible Font Sizes (THREE issues)
1) Font Size 11px – It seems to be referring to the base or default font size for all text elements. This css rule is overridden by the custom font sizes that can be set in the Enfold > General Styling > Typography panel.
2-3) Font Size 11px .pagination span, .pagination a – You can adjust the size of the pagination with this css code.
#top .pagination .current, #top .pagination a, #top .fullsize .template-blog .pagination a { height: 50px; width: 50px; line-height: 50px; border-radius: 100px; margin-right: 5px; font-size: 1em; } #top .pagination .pagination-meta { float: right; line-height: 35px; font-size: 1em; }2) Summary: Tap Target Sizing (FIVE issues)
1) Element Label Search – Looks like you’ve disabled the search bar in the header but if you want to adjust the size of the label, try to use this css code.
#top .av_minimal_header #s { font-size: 1.2em; }———————————————–
2-5) Element Label span.blog-categories > a – The other 4 refers to the post categories, which can be adjusted using this css code..html_elegant-blog #top .post-entry .minor-meta { font-size: 1em; }Best regards,
IsmaelHi,
Thank you for the update.
To fix the issue, we temporarily disabled the Enfold > Performance > File Compression settings to regenerate the scripts and stylesheets. You can re-enable the file compression settings back once you’re done editing the site.
Best regards,
Ismael -
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