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Viewing 30 posts - 7,111 through 7,140 (of 67,463 total)
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  • in reply to: Getting an error message #1422201

    Hi,

    Thank you for the update.

    What is the name of the missing file? Please post the actual error in the private field so that we can trace the issue.

    Best regards,
    Ismael

    in reply to: Adding Submenu to Product Page #1422200

    Hey bbertuzzi7,

    Thank you for the inquiry.

    You can use a template hook to insert additional content in the product pages.

    Example:

    function ava_woocommerce_before_main_content() {
    	if ( is_product() ) { 
                 echo do_shortcode('[av_breadcrumbs]');
        	}
    }
    add_action( 'woocommerce_before_main_content', 'ava_woocommerce_before_main_content', 10 );
    

    To insert the same submenu, you can extract the element’s shortcode and then use it as the value for the do_shortcode function above. First, to extract the shortcode, you need to set the builder to debug mode.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Once debug mode is enabled, you’ll find the shortcode field below the Advanced Layout Builder. Simply copy the submenu shortcode and paste it as the value for the do_shortcode function above.

    Best regards,
    Ismael

    in reply to: Masonry toggle grid #1422198

    Hi,

    You can use the Sorting option of the Masonry or Magazine element. Unfortunately, the Blog Posts element doesn’t come with its own sorting option.

    Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: Cookie/Privacy popup: Add switch for custom iFrame #1422195

    Hi,

    Thank you for the update.

    The current implementation of the privacy options are not extensible but if you want to know more how it works, you can find most of the code in the themes/enfold/js/avia-snippet-cookieconsent.js and the themes/enfold/includes/helper-privacy.php file.

    Best regards,
    Ismael

    Hi,

    Great! Glad to know that this has been fixed. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Small bar above main menu – color change #1422187

    Hi,

    Thank you for the clarification.

    Please remove the css code listed below.

    #top #header_meta a, #top #header_meta li:hover, #top #header_meta .phone-info:hover {
        color: #1c9066;
        border-color: #ffffff;
        text-transform: none;
        letter-spacing: 0.1em;
        font-weight: normal;
        text-decoration: none !important;
    }
    
    #top #header_meta a, #top #header_meta li, #top #header_meta .phone-info {
        color: #1c9066;
        border-color: #ffffff;
        text-transform: none;
        letter-spacing: 0.1em;
        font-weight: normal;
        text-decoration: none !important;
    }
    

    Then replace it with the following code.

    #top #header_meta a, #top #header_meta li, #top #header_meta .phone-info {
        color: #1c9066;
        border-color: #ffffff;
        text-transform: none;
        letter-spacing: 0.1em;
        font-weight: normal;
        text-decoration: none !important;
    }
    
    #top #header_meta li:hover a, #top #header_meta li.current-menu-item a {
        color: #e61a5e;
    }

    Best regards,
    Ismael

    in reply to: Images #1422184

    Hey Tim,

    Thank you for the inquiry.

    Are you trying to disable the hover effect of the masonry items? If so, then you can add this css code.

    #top .av-hover-overlay-active .av-masonry-image-container {
        opacity: 1;
    }
    
    #top .av-masonry-entry:hover .av-masonry-image-container {
        transform: none;
    }
    

    Best regards,
    Ismael

    in reply to: Optimize Button bottom margin in columns #1422181

    Hey Sabine,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Vimeo Popup Round 2: inline text anchor link does not work #1422178

    Hi,

    Would you mind making the Vimeo videos public temporarily and remove embedding restrictions so that we can test it on our end? We can’t remove the site cache even if we add the cache-busting parameter.

    Best regards,
    Ismael

    in reply to: Wrong view after add Short entries module. #1422175

    Hey licencjezpm,

    Thank you for the inquiry.

    After added Short entries module to my editor, site display wrong view.

    Is it a plugin? Unfortunately, we don’t provide support for issues related to a plugin that is not natively integrated in the theme. It is recommended to contact the plugin author for further information and support. Integrating and ensuring compatibility between third-party plugins and the theme falls outside the scope of the support services we provide.

    We apologize for any inconvenience caused. If you have any other questions or require assistance with any other aspects of the theme, please don’t hesitate to reach out.

    Best regards,
    Ismael

    in reply to: Headline Rotator – background-color for rotating text #1422174

    Hi,

    Thank you for the inquiry.

    You can try this css code to adjust the background color of the rotating text.

    .av-rotator-text-single {
        background-color: transparent !important;
    }
    

    Best regards,
    Ismael

    in reply to: Hiding extra elements on mobiles #1422173

    Hey gfriend70,

    Thank you for the inquiry.

    This should be possible with the following css code.

    
    @media only screen and (max-width: 768px) {
    
      /* Add your Mobile Styles here */
      #top #header_meta {
        display: none;
      }
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings afterward.

    Best regards,
    Ismael

    in reply to: Burger menu colour #1422172

    Hey gfriend70,

    Thank you for the inquiry.

    You can add this css code to adjust the color of the mobile burger menu.

    .html_mobile_menu_tablet .header_color div .av-hamburger-inner, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::before, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::after {
        background-color: #ffffff;
    }

    Best regards,
    Ismael

    in reply to: Vimeo Popup Round 2: inline text anchor link does not work #1422122

    Hi,

    Thank you for the update.

    We adjusted the code again in the lightbox snippet file but we can’t purge the cache for some reason. It still loads the older version of the file. Please test it on your end.

    // avia-snippet-lightbox.js: https://pastebin.com/5yhRfQ3r

    Best regards,
    Ismael

    in reply to: Different logo and header settings on homepage #1422115

    Hey WebbR,

    Thank you for the inquiry.

    You can assign a different logo for specific pages using a filter but you cannot apply a different header settings for different pages. However, you can control the visibility of the header for each page in the Layout > Header visibility and transparency settings.

    To assign a logo for specific pages, please use the following filter in the functions.php file. Make sure to adjust the path of the logo image and configure the conditions according to your requirements.

    function av_change_logo_img($img)
    {
        if( is_front_page() ){
            $img = "logo.png";
        }
        return $img; 
    }
    add_filter('avf_logo','av_change_logo_img');
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The “read more” link in the posts is displaying correctly on our end. Please make sure that you’ve cleared the cache and performed a hard refresh.

    Best regards,
    Ismael

    in reply to: Vimeo Video in Headersection is not running #1422111

    Hi,

    We are able to disable the autoplay option for the second vimeo video. The background video of the color section is now playing automatically on page load. Again, please make sure to remove all cookies from the browser and perform a hard refresh before testing the page.

    Best regards,
    Ismael

    in reply to: Screen problems #1422110

    Hi,

    Thank you for the clarification.

    We can now reproduce the issue but we are not yet sure what is causing it. We did notice that the site contains an outdated version of the theme. Please upgrade the theme to version 5.6.6. If the issue persist after the update, please deactivate the default 404 page temporarily and install a 404 plugin.

    Best regards,
    Ismael

    Hi,

    We edited the functions.php file and modified the code a bit. The script seems to be working as expected. Please make sure to purge the cache and do a hard refresh before checking the page.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi!

    Thank you for the inquiry.

    You can use this hook in the functions.php file to add a read more link to the archive or category pages.

    function ava_blog_archive_style() {	
    	global $avia_config;
    	if(!is_single()){ $avia_config['blog_content'] = "excerpt_read_more"; }
    }
    add_action('get_header', 'ava_blog_archive_style');
    

    Best regards,
    Ismael

    in reply to: Date Picker Form Issue Mobile #1422106

    Hi,

    the attribute readonly works even if you add it via script.


    @Guenni007
    : Thank you for the info. Hope it helps the user.

    Best regards,
    Ismael

    in reply to: Cookie/Privacy popup: Add switch for custom iFrame #1422105

    Hey xela,

    Thank you for the inquiry.

    Are you trying to block an iframe using the default privacy options? Unfortunately, this is not possible out of the box. You may need to look for a third party plugin or a custom script from other developers.

    Best regards,
    Ismael

    in reply to: Masonry toggle grid #1422104

    Hi,

    Thank you for the inquiry.

    Unfortunately, this is not available in the theme by default and the option will require significant amount of modifications to the theme. Regrettably, this level of customization is not covered by our support. However, if it is crucial for you to have this functionality implemented, you have the option to hire a freelancer who can assist you with the customization. You can find freelancers who specialize in theme customization by visiting our customization page.

    If you have any other questions or require further assistance, please feel free to let us know.

    Best regards,
    Ismael

    in reply to: no sound in mp4 video #1422101

    Hey rixi,

    Thank you for the inquiry.

    song into a colorsection but there is no sound.

    This is the default behavior of background videos in a color section, otherwise the browser will not automatically play the video due to their policy. Please note that only muted videos are allowed to play automatically on page load.

    // https://developer.chrome.com/blog/autoplay/

    If you want to test it, you can try the modification that we provided in the following thread.

    // https://kriesi.at/support/topic/background-video-in-color-section-is-mute/#post-1270596

    Best regards,
    Ismael

    in reply to: Breadcrumb menu issue after theme update 5.5.6 in pages #1422100

    Hey Mathias,

    Thank you for the inquiry.

    It is possible that the function for the av_breadcrumbs shortcode has been removed after the update since you’re not using a child theme. You may need to add it back manually in the functions.php file.

    function av_breadcrumbs_shortcode( $atts ) {
    	return Avia_Breadcrumb_Trail()->get_trail( array( 'separator' => '/', 'richsnippet' => true ) );
    }
    add_shortcode( 'av_breadcrumbs', 'av_breadcrumbs_shortcode' );
    

    We recommend activating a child theme to keep the modifications after an update.

    // https://kriesi.at/documentation/enfold/child-theme/

    Best regards,
    Ismael

    in reply to: without main site #1422098

    Hi,

    Thank you for the update.

    1.) This depends on your hosting provider. You may need to ask them for additional assistance regarding the restore point or backup.

    2-3.) You will need to set up a 301 redirect from the main site to the desired subdomain. Users will be redirected to this subdomain regardless of their language. Implementing a function to automatically detect the user’s language would require additional customization, which, unfortunately, is beyond the scope of our support.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Do you get the error when the plugins are deactivated? Please provide the WP and S/FTP login details in the private field so that we can further check the issue.

    Best regards,
    Ismael

    in reply to: Small bar above main menu – color change #1422015

    Hi,

    Thank you for the inquiry.

    It seems to be working correctly on our end. Have you tried disabling the Enfold > Performance > File Compression settings temporarily? If the issue persist, please try this css code.

    #top #header_meta a, #top #header_meta li, #top #header_meta .phone-info {
        color: #1c9066;
        border-color: #ffffff;
        text-transform: none;
        letter-spacing: 0.1em;
        font-weight: normal;
        text-decoration: none !important;
    }
    

    Best regards,
    Ismael

    in reply to: Displaying blog posts #1422014

    Hi,

    Glad to know that the suggestion helped. To add a read more link to the masonry content, please add this code in the functions.php file.

    add_filter("avf_masonry_entry_content", function($content, $entry, $atts) {
    	$length = 16;
    	$more = "… <span class='avia-button avia-size-small av-masonry-read-more'>Read more</span>";
    	$content = wp_trim_words($content, $length, $more);
    
        return $content;
    }, 10, 3);
    

    Best regards,
    Ismael

    Hey ttem,

    Thank you for the inquiry.

    Do you have any plugins that run scheduled tasks in the background? The error occurs in the enfold/config-woocommerce/config.php > avia_woocommerce_cart_dropdown function, which is used in the avia_woocommerce_cart_placement function and is responsible for rendering the cart dropdown.

    If you want to disable the function temporarily, please add this code in the functions.php file.

    remove_action( 'ava_main_header', 'avia_woocommerce_cart_dropdown', 10 );
    remove_action( 'ava_inside_main_menu', 'avia_woocommerce_cart_dropdown', 10 );
    remove_action( 'ava_before_bottom_main_menu', 'avia_woocommerce_cart_dropdown', 10 );
    

    Best regards,
    Ismael

Viewing 30 posts - 7,111 through 7,140 (of 67,463 total)