Hey dcarlsondesign,

Thank you for the inquiry.

We may need login to the staging site in order to properly inspect the issue. Please provide the login details in the private field. Have you tried disabling the plugins temporarily?

Best regards,
Ismael

Hi,

thank you i just posted the issue :)

Did you create a new thread? Please provide the thread URL in the private field.

Best regards,
Ismael

Hey Antonio,

Thank you for the inquiry.

e Lightbox there are a magnifying magnifying glass t

What do you mean by “magnifying glass”? Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,

Thank you for the screenshot.

You can try this css code to adjust the alignment of the testimonial items.

#kundenempfehlungen .avia-testimonial-row-1 {
    height: 100%;
    display: flex !important;
    flex-direction: column;
}

#kundenempfehlungen .avia-testimonial-content {
    flex-grow: 1;
}

Best regards,
Ismael

Hi,

Thank you for the screenshot.

You can add this css code to apply rounded corners to the columns described in the screenshot.

.av-jn0d28qj-15603c59030066aa0cbd6af9e5a0610c .flex_column {
    border-radius: 30px;
}

Best regards,
Ismael

Hey mediafacto,

Thank you for the inquiry.

The ajax portfolio container doesn’t resize correctly on mobile view because of this css code.

.page-id-4808 .portfolio-preview-content {
    width: 66.6%;
  }

To fix this, please replace the css with this code.

@media only screen and (min-width: 989px) {

  /* Add your Desktop Styles here */
  .page-id-4808 .portfolio-preview-content {
    width: 66.6%;
  }
}

Best regards,
Ismael

Hi,

Thank you for the info.

We tested the site again on Chrome and Firefox but were not able to reproduce the issue. In the meantime, you might want to improve the site loading speed to avoid the “flash of unstyled text”, which could be causing the menu to shift a little on load. Please check the articles below.

// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.html

Best regards,
Ismael

Hey sophiasbiti,

Thank you for the inquiry.

Did you add any html tags in the table? It’s possible that there were invalid html tags, which caused the table layout or the table shortcode to break. You may need to recreate the table from scratch. We recommend saving the content of the page as template so that you can restore it if necessary.

Best regards,
Ismael

Hey Anouk,

Thank you for the inquiry.

Did you add any css modifications to the site? To override the current styles, please add this code.

#top .avia_ajax_form .form_element_half {
    margin-left: 5.5% !important;
    width: 47%;
}

#top .avia_ajax_form .form_element_half:first-child {
    margin-left: 0 !important;
}

Best regards,
Ismael

Hey Thomas,

Thank you for the inquiry.

Importing another demo will override the existing settings, so we don’t recommend it. If you can provide links to the demo pages you’d like to replicate, we’ll provide you with the exact shortcodes. For recreating the portfolio ajax and blog grid pages from the default demo, here are the shortcodes:

Blog Grid: https://pastebin.com/uZbSxkxY
Portfolio Ajax: https://pastebin.com/mePHMpwP

You will need to set the builder to debug mode to add these shortcodes in the shortcodes field. For more details on enabling debug mode, you can refer to the documentation below.

// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

Best regards,
Ismael

Hi,

Thank you for the update.

At the moment, this isn’t possible, unfortunately. You might consider hiring a freelance developer to extend the plugin and make it compatible with the Advanced Layout Builder.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

The elements in the builder displayed correctly when we edited a few pages. Could you specify on which page we can reproduce the issue?

Best regards,
Ismael

Hi,

Thank you for the info.

We also encounter this error when we attempt to log in to the site.

Fatal error: Allowed memory size of 62914560 bytes exhausted (tried to allocate 20480 bytes) in /homepages/43/d603302806/htdocs/site/wp-includes/functions.php on line 2190

Have you tried increasing the PHP memory limit?

// https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

You can add this code in the wp-config.php file.

	
define( 'WP_MEMORY_LIMIT', '256M' );

Best regards,
Ismael

Hey mfuji,

Thank you for the inquiry.

Unloading CSS files should be fine, but be cautious as some features rely on these styles by default. For instance, the Accordion or Toggle styles are utilized in the Privacy & Cookies consent settings. There are alternative methods to improve site speed, and you can find more details in the following article.

// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.html

Best regards,
Ismael

Hey cheffe,

Thank you for the inquiry.

We can’t seem to reproduce the issue on our end. Please check the short clip in the private field. Have you tried testing it on a different browser or device?

Best regards,
Ismael