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February 1, 2024 at 8:25 am in reply to: Critical Issues on WordPress Site and Urgent Solution Needed #1432681
Hey Keasyconciergerie,
Thank you for the inquiry.
Would you mind opening separate threads for each issue, and provide screenshots? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Regarding the menu flickering issue, please make sure to apply the ID attribute for the anchors (home, apropose) to the color section, grid row, or any fullwidth elements, instead of elements within the section.
Best regards,
IsmaelHi,
Thank you for the inquiry.
We are not really sure what is causing the issue. Have you tried updating the theme to version 5.6.10? Also, please note that only monocolored fonts from Flaticon are allowed.
Best regards,
IsmaelHi,
Thank you for the update.
We can’t reproduce the same error on our installation. Did you add any scripts or custom code to the Button Row element? Please set the builder to debug mode to make the shortcodes accessible from the shortcodes field.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
After adding the filter, you’ll find another field below the Advanced Layout Builder containing shortcodes. You can remove the shortcode of the Button Row element manually from the field, then update the page. Please create a site backup before proceeding.
Best regards,
IsmaelHi,
Thank you for the inquiry.
The sorting option works correctly on our own installation. Did you modify the portfolio template in your child theme? The sorting items are not displayed because the container is set to “hidden.” We added a few css rules to display it back, but the sorting is not working.
.sort_by_cat.hidden { display: block !important; opacity: 1 !important; visibility: visible !important; }Also, please note that when the Advanced Layout Builder is active, the featured image will not display in the frontend.
Best regards,
IsmaelHi,
Thank you for the info.
The background toggle is not working because of this css code in the style.css.
body { background-color: black !important; }This css overrides the background color of the preview.
Best regards,
IsmaelHi,
Great! Glad to know that the issue has been resolved. Please let us know if there is anything else we could help you with.
Have a nice day.
Best regards,
IsmaelHi,
No problem! Please don’t hesitate to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Although a couple of the sites are using code blocks and have code added, most do not and we have verified the code is fine.
What kind of script or code did you add in the Code Block element? Please note that iframes, scripts or any input tags could break the layout of the builder, so it’s best to avoid adding them directly to the builder. If you really need the script, make sure to enqueue the script properly or create a custom shortcode for it.
// https://codex.wordpress.org/Shortcode_API
To properly enqueue scripts, please check the link below.
// https://developer.wordpress.org/reference/functions/wp_enqueue_script/
Best regards,
IsmaelHi,
Thank you for the update.
Yes, the modification will be overridden on update. We recommend installing a child theme to preserve the modification. If that is not an option, you can use the Page based Footer instead or manually add the logo on every page.
Best regards,
IsmaelFebruary 1, 2024 at 7:11 am in reply to: scroll-margin-top & scroll-padding-top css properties #1432669Hi,
The filter should also work on mobile view. Have you tried purging the cache and doing a hard refresh? Please try to set a bigger offset for testing.
Best regards,
IsmaelHi,
Sorry about that. Please remove the first css code in this thread, then replace it with the following css code to hide the burger menu icon in the main header only when the screen width is more than 768px.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ #top #header .av-logo-container .av-main-nav>li.av-burger-menu-main { display: block; } } @media only screen and (min-width: 768px) { /* Add your Mobile Styles here */ #top #header .av-logo-container .av-main-nav>li.av-burger-menu-main { display: none; } }Best regards,
IsmaelHey bemodesign,
Thank you for the inquiry.
You can use the ava_before_footer hook to insert additional content before the footer columns.
Example:
add_action('ava_before_footer','avia_above_footer'); function avia_above_footer(){ echo "logo here"; }You can also create a custom footer page and set it as Page based Footer in the Enfold > Footer > Default Footer & Socket Settings.
Best regards,
IsmaelHey Mona,
Thank you for the inquiry.
Would you mind providing the site URL and post screenshots of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
Thank you for the update.
Did you enable the “Delete Unselected Thumbnail” option? Again, please make sure to create a site backup before proceeding.
Best regards,
IsmaelJanuary 31, 2024 at 9:04 am in reply to: The flag of languages not appear in phone burger menu. #1432571Hi,
Thank you for the screenshots.
The language flags are visible on desktop view but the value of src attribute gets replaced on mobile view for some reason. Please provide the login details in the private field so that we can check the issue further. You can also use this code in the functions.php file to append the default language switcher beside the burger menu.
add_action( 'ava_after_main_menu', 'wpml_switch_to_header' ); function wpml_switch_to_header() { if(!wp_is_mobile()) return echo do_action('wpml_add_language_selector'); }Best regards,
IsmaelJanuary 31, 2024 at 8:54 am in reply to: Query about the ease of use of the booking/reservations process on your theme #1432570Hi,
Yes, you should be able to use the plugin with the theme, but it will require a few adjustments, such as template and styling modifications. If you’re not familiar with the plugin or WordPress in general, you might have to seek the help of a freelance developer to ensure compatibility.
Best regards,
IsmaelHey rixi,
Thank you for the inquiry.
There is no default option for this, but you can create a custom field with the event or post date as the value. Then, add the following filter in the functions.php file to sort the items based on the value of the custom field.
add_filter('avia_post_slide_query', 'avia_post_slide_query_mod'); function avia_post_slide_query_mod( $query ) { if( is_page(123) ) { $query['meta_key'] = 'event_date'; $query['orderby'] = 'meta_value_num'; $query['order'] = 'ASC'; } return $query; }Another solution is to install an events plugins such as Events Calendar or Events Manager.
// https://wordpress.org/plugins/the-events-calendar/
// https://wordpress.org/plugins/events-manager/Best regards,
IsmaelHi,
Thank you for the inquiry.
Our font icon libraries, although in the media library
The font sets in the Iconfont Manager should not be removed during an update. Have you tried selecting the font set again from Media > Library? Please make sure to create a site backup or restore point before doing so.
Best regards,
IsmaelHi,
Your new code has removed the double dates but the other issues are still the same.
The following css code should address the requests mentioned above.
/* remove the border from around the table */ #top .av-82qhko-49fd44439e70710ba9259a5b8656603c .avia-data-table { border: 0; } /* set the years in one line, the color of the year to blue */ #top .av-82qhko-49fd44439e70710ba9259a5b8656603c .avia-data-table .avia-desc-col { width: 100% !important; color: blue !important; } /* decrease padding cell padding */ #top .av-82qhko-49fd44439e70710ba9259a5b8656603c .avia-data-table tr, #top .av-82qhko-49fd44439e70710ba9259a5b8656603c .avia-data-table th, #top .av-82qhko-49fd44439e70710ba9259a5b8656603c .avia-data-table td { padding: 0; }Best regards,
IsmaelJanuary 31, 2024 at 8:11 am in reply to: Content automatically disappeares with “Landing Page” Demo #1432565Hi,
Thank you for the update.
Looks like you’ve managed to add more content to the page. To test the issue, we saved the content of the home page as a template and applied it to a newly created private page. We then added a few text blocks with long paragraphs, and we’re not able to reproduce the issue. Please check the link in the private field.
Best regards,
IsmaelHi,
please send the css handler so I can adjust the color of the burger menu. thanks
Please add this css code to adjust the color of the burger menu icon.
.header_color .av-hamburger-inner, .header_color .av-hamburger-inner::before, .header_color .av-hamburger-inner::after { background-color: red; }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification.
Best regards,
IsmaelHi,
The mobile menu is missing when we checked the site. Please add the following css code to fix the mobile menu issue and to adjust the size of the submenu items.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ #top #header .av-logo-container .av-main-nav>li.av-burger-menu-main { display: block !important; } .html_av-overlay-full #top #wrap_all #av-burger-menu-ul li li { font-size: 1em; line-height: 1.4em; } }Adjust the font-size value as required.
Best regards,
IsmaelJanuary 31, 2024 at 7:42 am in reply to: scroll-margin-top & scroll-padding-top css properties #1432561Hi,
Thank you for the info.
It might not be working because of the AviaScrollSpy script which handles scrolling for anchor links and overrides the default scrolling behavior. Instead of using the scroll-margin-top, try to add the following filter in the functions.php file.
function avf_header_setting_filter_mod($header) { $header['header_scroll_offset'] = $header['header_scroll_offset'] + 100; return $header; } add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1);This will add a 100px offset from the original scroll position.
Best regards,
IsmaelJanuary 31, 2024 at 7:27 am in reply to: Footer, via Footer Page, is not showing. Tried replacing footer.php… #1432560Hi,
Thank you for the update.
We are still not able to access the site, details below. Do you have a staging version of the site? Please provide access to the staging site or disable the security plugin temporarily.
Best regards,
IsmaelJanuary 31, 2024 at 7:23 am in reply to: URGENT: homepage reverting to blog after theme update #1432559Hi,
How do you update without messing up different settings? Is this the norm when updating the theme?
The theme settings or the database should be retained as is and should not be affected after updating the theme. It’s possible that there are plugin conflicts that caused the layout issues, or cached resources that were not removed after the update. In the future, you should update the stating site first, fix any issues that may occur, before pushing it to the live site.
Best regards,
IsmaelJanuary 31, 2024 at 7:14 am in reply to: Metadata element – possible to add default settings? #1432558Hi Rob,
Thank you for the continued support! If you have more questions, please feel free to open another thread.
Have a nice day.
Best regards,
IsmaelJanuary 30, 2024 at 9:51 am in reply to: Content automatically disappeares with “Landing Page” Demo #1432469Hi,
Thank you for the info.
Did you remove the text below the first section? We edited the page, added a few text blocks, and the page seems to be updating correctly. Please make sure that there are no invalid tags in your content to avoid the issue.
Best regards,
IsmaelHey!
Thanks for the update.
The site is still on maintenance mode. Can we have access to the dashboard? Please provide the login details in the private field.
Best regards,
IsmaelHi,
Thank you for the screenshots.
Please keep border color set to white, then add this css code to remove the lines between the social icons.
#top .social_bookmarks li { border-color: transparent; border: none; }Best regards,
IsmaelHi,
Thank you for the update.
You can add this css code to adjust the width of the date container, and remove the duplicate date above the description.
#top.page-id-472 .av-hriqo-df64f73a2229a5a484cc56fae9caca2e .avia-data-table * { width: 100%; } #top.page-id-472 .av-hriqo-df64f73a2229a5a484cc56fae9caca2e .avia-data-table td:before { display: none; }Best regards,
Ismael -
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