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Hi,
We were able to extract the shortcode of the home page, remove the button row shortcodes and apply it to a temp page. We also saved the content as template named “home template”. You can now delete the home page, create another page and apply the template to it. Please check the private field.
Thank you for your patience.
Best regards,
IsmaelHey James,
Thank you for the inquiry.
The home page loaded correctly on our end, but the subpages didn’t — they showed a broken layout with no styles. Have you installed any third-party compression plugins? Please disable the cache and compression plugins temporarily.
Best regards,
IsmaelHey rixi,
Thank you for the inquiry.
The theme creates custom queries or sorting for the Magazine or Blog Posts element, which cannot be adjusted by the plugin. If you want to adjust the order of the items, please use this filter in the functions.php file.
/** adjust the magazine element query **/ function avf_magazine_entries_query_mod($query, $params) { if(is_page(123)) { $query['order'] = 'ASC'; $query['orderby'] = 'title'; } return $query; } add_filter('avf_magazine_entries_query','avf_magazine_entries_query_mod', 10, 2);You can also use the following filter to add more sorting options to the magazine element.
// https://kriesi.at/support/topic/reversing-the-order-of-specific-blog-posts/#post-1395842
Best regards,
IsmaelHi,
Thank you for the update.
We may need to switch the site to debug mode in order to find the issue. Follow the instructions in the following link.
// https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging
// https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/Please make sure that WP_DEBUG_DISPLAY is set to true.
define( 'WP_DEBUG_DISPLAY', false );Best regards,
IsmaelHey James,
Thank you for the inquiry.
There is no dedicated option or field to add legends to the chart, but you can add more information in the Content > Chart Title, Subtitle, Position toggle. Please note that the Chart Subtitle field and Position Of Chart Title settings will only display once the Chart Title field is filled.
Best regards,
IsmaelHi,
The modification above should adjust the breakpoint of the mobile menu and display it when the screen width is less than 1024px. You can adjust the breakpoint by editing the max-width value in this line.
@media only screen and (max-width: 1024px) {However, instead of making the modifications above, have you considered moving the phone number above the main header to create room for the main menu? You can adjust this in the Enfold > Header > Extra Elements > Header Phone Number/Extra Info settings.
Best regards,
IsmaelFebruary 5, 2024 at 3:08 am in reply to: Request to check page editing errors (Avia Layout Builder) #1432960Hi,
Thank you for the update.
This is not a normal behavior of the builder. Do you switch between the Classic Editor and the Advanced Layout Builder while editing? We also noticed that the site contains a very old version of the theme, 4.8. Please create a site backup, then upgrade the theme to version 5.6.10.
Best regards,
IsmaelHi,
Thank you for the info.
We can’t reproduce the issue on our end, even after adding more than 6 items in the Button Row element. You can check the screenshot in the private field, showing 5 rows with 10 buttons each.
Please provide the S/FTP details in the private field so that we can debug the issue further. We’ll try to extract the shortcodes of the home page so that you can apply the content on a different page.
Best regards,
IsmaelHi,
Thank you for the update.
The style of page navigation is not that different when we add it on our own installation (check the private field). Please provide a link to the page where you added the page navigation shortcode.
Best regards,
IsmaelHi,
Thank you for the update.
You can use this css code to remove the underline from the widget links.
#main .widget a { text-decoration: none; }Best regards,
IsmaelHi,
There might be an extra or missing curly brace causing the CSS rule to be wrapped in a css media query. You can validate the css here: https://www.cssportal.com/css-validator/
Best regards,
IsmaelHi,
The sorting option is actually working but since all items in the first page belongs to a single category, there’s really nothing to sort. To test it out, we increase the number of items from 9 to 18 in the portfolio grid element. It now displays items from the categories “Administration Bespoke Services” and “Operation Bespoke Services”, which can now be sorted using the category buttons.
Best regards,
IsmaelFebruary 2, 2024 at 7:52 am in reply to: The flag of languages not appear in phone burger menu. #1432795Hi,
Thank you for the info.
We just noticed that the site still contains a very old version of the theme. Please upgrade the theme from 5.1.2 to the latest version, 5.6.10. After the upgrade, please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache. Let us know if the upgrade helped fix the issue.
Best regards,
IsmaelHi,
Thank you for the screenshots.
Please add this css code to revert the style or layout of the table element on mobile view.
@media only screen and (max-width: 769px) { .responsive div .avia_responsive_table .avia-data-table table { display: table; } .responsive div .avia_responsive_table .avia-data-table tbody { display: table-row-group; } .responsive div .avia_responsive_table .avia-data-table tr { display: table-row; } .responsive div .avia_responsive_table .avia-data-table td, .responsive div .avia_responsive_table .avia-data-table th { display: table-cell; } .responsive .avia_responsive_table .avia-data-table .avia-button-row, .responsive .avia_responsive_table .avia-data-table tr:first-child th { display: table-cell; } }You may need to adjust this css media query as well to display the colors dots properly.
@media only screen and (min-width: 479px) { .grey::before { content: ''; display: inline-block; background-color: #918d8b; width: 15px; height: 15px; border-radius: 50%; margin-right: 2px; margin-left: 3px; margin-bottom: -1px; position: relative; } }Best regards,
IsmaelHi,
Thank you for the inquiry.
You can add this css code to apply a minimum height to the cell on mobile view.
@media only screen and (max-width: 769px) { .flex_column.av-l3szqp26-162f9236fd15346c9c727f5f94b66dce { min-height: 50vh !important; } }Best regards,
IsmaelHey solf,
Thank you for the inquiry.
We can’t reproduce the issue on Firefox and Chrome. Would you mind providing a short clip of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.
Best regards,
IsmaelFebruary 2, 2024 at 7:12 am in reply to: Is Enfold compatible with Rank Match SEO And AI plugin? #1432791Hi,
Thank you for the info.
We tried to access dashboard, but Sucuri locked us out because of geolocation blocking (Access from your Country was disabled by the administrator). Do you have a staging or development version of the site?
Best regards,
IsmaelHey frb1,
Thank you for the inquiry.
Are you using the Portfolio Grid element? Please provide the link to one of the products so that we can inspect it. Screenshots showing the issue will also help.
Best regards,
IsmaelFebruary 2, 2024 at 6:57 am in reply to: Footer height is too long when viewed on mobile device #1432788Hey pampself,
Thank you for the inquiry.
We were not able to reproduce the footer issue when we checked the site on a device emulation. -Would you mind providing a screenshot? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelFebruary 2, 2024 at 6:50 am in reply to: after changes effects/pictures only appear in preview #1432787Hey andreas_anselm,
Thank you for the inquiry.
Are you using the Layer Slider element? Please provide the page in question so that we can check the issue properly. Screenshots would also be helpful.
Best regards,
IsmaelFebruary 2, 2024 at 6:43 am in reply to: Remove Day and Time, but keep Month Year only for Enfold Latest Portfolio Items #1432785Hey Eleina,
Thank you for the inquiry.
You can add this filter in the functions.php file to adjust the date format in your Recent Projects widget.
add_filter('avia_widget_time', 'change_avia_date_format', 10, 2); function change_avia_date_format($date, $function) { return get_option('date_format'); }Best regards,
IsmaelHey TonyTha1AndOnly,
Thank you for the inquiry.
You can add this filter in the functions.php file to adjust the layout of the archive pages.
add_filter('avf_blog_style','avia_change_category_blog_layout', 10, 2); function avia_change_category_blog_layout($layout, $context){ if($context == 'archive') $layout = 'blog-grid'; return $layout; }Best regards,
IsmaelHey Anouk,
Thank you for the inquiry.
You could try installing a different contact form plugin, such as Contact Form 7 or WP Forms, which have their own spam protection settings. They are also compatible with third-party extensions that can provide additional protection against spam emails, such as Akismet or Honeypot.
Best regards,
IsmaelHi,
Thank you for the update.
Since we can’t reproduce the issue on our end, it’s possible that this is a plugin conflict. To find which plugin is causing the issue please follow these steps:
1. Go to your plugins page > deactivate all active plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We tried to access the Appearance > Theme File Editor panel but it is currently disabled. Please ask your hosting provider to re-enable the editor or provide the S/FTP details in the private field so that we can debug the issue further.
Best regards,
IsmaelFebruary 1, 2024 at 12:03 pm in reply to: scroll-margin-top & scroll-padding-top css properties #1432714Hi,
The script runs on mobile view but looks like it doesn’t apply the offset. Would you mind providing a screenshot of where the anchor lands on mobile view?
Thank you for your patience.
Best regards,
IsmaelHi,
Thanks for the update.
You can include this css code to remove the borders on mobile view and adjust the size or styles of the social icons.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .responsive #header_meta .social_bookmarks li { border: 0 !important; } #top #header_meta .social_bookmarks li { margin-right: 10px; } #top #header_meta .social_bookmarks li a { float: left; width: 40px; line-height: 40px; display: block; margin: 0; outline: none; padding: 0; min-height: 30px; height: 100%; overflow: visible; z-index: 2; position: relative; text-align: center; font-size: 30px; } }Increase the font size value further if you want to make the social icons bigger.
Best regards,
IsmaelHi,
The social icons inside the burger menu overlay are now visible on our end. Did you figure out the issue?
Best regards,
IsmaelFebruary 1, 2024 at 8:42 am in reply to: Is Enfold compatible with Rank Match SEO And AI plugin? #1432685Hi,
Can we have access to the site? We would like to test the AI option. Please provide the WP and S/FTP login details in the private field.
Thank you for your patience.
Best regards,
IsmaelHey Empatica,
Thank you for the inquiry.
You can add something like this in the phone info field.
<p class='av-phone-info-content lang-en'>Phone info EN</p> <p class='av-phone-info-content lang-it'>Phone info IT</p>Then use this css code to toggle the display of the element based on the active language.
.av-phone-info-content { display: none; } html[lang=”it-IT”] #top .av-phone-info-content.lang-it { display: inline-block; } html[lang=”en-GB”] #top .av-phone-info-content.lang-en { display: inline-block; }Best regards,
IsmaelHey Jörge,
Thank you for the inquiry.
Did you use the Blog Posts element? If you want more posts to display after a certain duration, you can replace the Blog Posts element with a Post Slider. Make sure to enable the Advanced > Slider Animation > Slideshow Autorotation option.
Best regards,
Ismael -
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