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Viewing 30 posts - 6,241 through 6,270 (of 67,597 total)
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  • in reply to: Fatal error with button row #1432967

    Hi,

    We were able to extract the shortcode of the home page, remove the button row shortcodes and apply it to a temp page. We also saved the content as template named “home template”. You can now delete the home page, create another page and apply the template to it. Please check the private field.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Anchor Link Positioning is Off #1432966

    Hey James,

    Thank you for the inquiry.

    The home page loaded correctly on our end, but the subpages didn’t — they showed a broken layout with no styles. Have you installed any third-party compression plugins? Please disable the cache and compression plugins temporarily.

    Best regards,
    Ismael

    in reply to: Post order with plugin doesn`t really work #1432965

    Hey rixi,

    Thank you for the inquiry.

    The theme creates custom queries or sorting for the Magazine or Blog Posts element, which cannot be adjusted by the plugin. If you want to adjust the order of the items, please use this filter in the functions.php file.

    /** adjust the magazine element query **/
    function avf_magazine_entries_query_mod($query, $params)
    {
        if(is_page(123))
        {
           $query['order'] = 'ASC';
           $query['orderby'] = 'title';
        }
        return $query;
    }
    add_filter('avf_magazine_entries_query','avf_magazine_entries_query_mod', 10, 2);
    

    You can also use the following filter to add more sorting options to the magazine element.

    // https://kriesi.at/support/topic/reversing-the-order-of-specific-blog-posts/#post-1395842

    Best regards,
    Ismael

    in reply to: I cannot import demo from demo import menu #1432964

    Hi,

    Thank you for the update.

    We may need to switch the site to debug mode in order to find the issue. Follow the instructions in the following link.

    // https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging
    // https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

    Please make sure that WP_DEBUG_DISPLAY is set to true.

    define( 'WP_DEBUG_DISPLAY', false );
    

    Best regards,
    Ismael

    in reply to: Add X & Y axis legends to chart #1432963

    Hey James,

    Thank you for the inquiry.

    There is no dedicated option or field to add legends to the chart, but you can add more information in the Content > Chart Title, Subtitle, Position toggle. Please note that the Chart Subtitle field and Position Of Chart Title settings will only display once the Chart Title field is filled.

    Best regards,
    Ismael

    in reply to: Menu Not Displayed Entirely #1432962

    Hi,

    The modification above should adjust the breakpoint of the mobile menu and display it when the screen width is less than 1024px. You can adjust the breakpoint by editing the max-width value in this line.

    @media only screen and (max-width: 1024px) {
    

    However, instead of making the modifications above, have you considered moving the phone number above the main header to create room for the main menu? You can adjust this in the Enfold > Header > Extra Elements > Header Phone Number/Extra Info settings.

    Best regards,
    Ismael

    in reply to: Request to check page editing errors (Avia Layout Builder) #1432960

    Hi,

    Thank you for the update.

    This is not a normal behavior of the builder. Do you switch between the Classic Editor and the Advanced Layout Builder while editing? We also noticed that the site contains a very old version of the theme, 4.8. Please create a site backup, then upgrade the theme to version 5.6.10.

    Best regards,
    Ismael

    in reply to: Fatal error with button row #1432802

    Hi,

    Thank you for the info.

    We can’t reproduce the issue on our end, even after adding more than 6 items in the Button Row element. You can check the screenshot in the private field, showing 5 rows with 10 buttons each.

    Please provide the S/FTP details in the private field so that we can debug the issue further. We’ll try to extract the shortcodes of the home page so that you can apply the content on a different page.

    Best regards,
    Ismael

    in reply to: Sidebar navigation onto a full-width page. #1432800

    Hi,

    Thank you for the update.

    The style of page navigation is not that different when we add it on our own installation (check the private field). Please provide a link to the page where you added the page navigation shortcode.

    Best regards,
    Ismael

    in reply to: Center Logo at bottom above the Footer Widgets #1432799

    Hi,

    Thank you for the update.

    You can use this css code to remove the underline from the widget links.

    #main .widget a {
        text-decoration: none;
    }

    Best regards,
    Ismael

    in reply to: Tab sections on mobile #1432798

    Hi,

    There might be an extra or missing curly brace causing the CSS rule to be wrapped in a css media query. You can validate the css here: https://www.cssportal.com/css-validator/

    Best regards,
    Ismael

    in reply to: ENFOLD – Portfolio Grid Option #1432797

    Hi,

    The sorting option is actually working but since all items in the first page belongs to a single category, there’s really nothing to sort. To test it out, we increase the number of items from 9 to 18 in the portfolio grid element. It now displays items from the categories “Administration Bespoke Services” and “Operation Bespoke Services”, which can now be sorted using the category buttons.

    Best regards,
    Ismael

    in reply to: The flag of languages not appear in phone burger menu. #1432795

    Hi,

    Thank you for the info.

    We just noticed that the site still contains a very old version of the theme. Please upgrade the theme from 5.1.2 to the latest version, 5.6.10. After the upgrade, please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache. Let us know if the upgrade helped fix the issue.

    Best regards,
    Ismael

    in reply to: Tables behaviour on mobile #1432794

    Hi,

    Thank you for the screenshots.

    Please add this css code to revert the style or layout of the table element on mobile view.

    @media only screen and (max-width: 769px) {
      .responsive div .avia_responsive_table .avia-data-table table {
        display: table;
      }
    
      .responsive div .avia_responsive_table .avia-data-table tbody {
        display: table-row-group;
      }
    
      .responsive div .avia_responsive_table .avia-data-table tr {
        display: table-row;
      }
    
      .responsive div .avia_responsive_table .avia-data-table td,
      .responsive div .avia_responsive_table .avia-data-table th {
        display: table-cell;
      }
    
        .responsive .avia_responsive_table .avia-data-table .avia-button-row, .responsive .avia_responsive_table .avia-data-table tr:first-child th {
        display: table-cell;
    }
    }
    

    You may need to adjust this css media query as well to display the colors dots properly.

    @media only screen and (min-width: 479px) {
    .grey::before {
        content: '';
        display: inline-block;
        background-color: #918d8b;
        width: 15px;
        height: 15px;
        border-radius: 50%;
        margin-right: 2px;
        margin-left: 3px;
        margin-bottom: -1px;
        position: relative;
    }
    }

    Best regards,
    Ismael

    in reply to: Mobile view grid row height settings #1432793

    Hi,

    Thank you for the inquiry.

    You can add this css code to apply a minimum height to the cell on mobile view.

    @media only screen and (max-width: 769px) {
      .flex_column.av-l3szqp26-162f9236fd15346c9c727f5f94b66dce {
        min-height: 50vh !important;
      }
    }

    Best regards,
    Ismael

    in reply to: Jerking columns when hovering #1432792

    Hey solf,

    Thank you for the inquiry.

    We can’t reproduce the issue on Firefox and Chrome. Would you mind providing a short clip of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    in reply to: Is Enfold compatible with Rank Match SEO And AI plugin? #1432791

    Hi,

    Thank you for the info.

    We tried to access dashboard, but Sucuri locked us out because of geolocation blocking (Access from your Country was disabled by the administrator). Do you have a staging or development version of the site?

    Best regards,
    Ismael

    in reply to: Parent page for a Portfolio Item page #1432789

    Hey frb1,

    Thank you for the inquiry.

    Are you using the Portfolio Grid element? Please provide the link to one of the products so that we can inspect it. Screenshots showing the issue will also help.

    Best regards,
    Ismael

    in reply to: Footer height is too long when viewed on mobile device #1432788

    Hey pampself,

    Thank you for the inquiry.

    We were not able to reproduce the footer issue when we checked the site on a device emulation. -Would you mind providing a screenshot? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: after changes effects/pictures only appear in preview #1432787

    Hey andreas_anselm,

    Thank you for the inquiry.

    Are you using the Layer Slider element? Please provide the page in question so that we can check the issue properly. Screenshots would also be helpful.

    Best regards,
    Ismael

    Hey Eleina,

    Thank you for the inquiry.

    You can add this filter in the functions.php file to adjust the date format in your Recent Projects widget.

    add_filter('avia_widget_time', 'change_avia_date_format', 10, 2);
    function change_avia_date_format($date, $function) {
      return get_option('date_format');
    }
    

    Best regards,
    Ismael

    in reply to: Change Layout of Category Pages to Grid Style #1432720

    Hey TonyTha1AndOnly,

    Thank you for the inquiry.

    You can add this filter in the functions.php file to adjust the layout of the archive pages.

    add_filter('avf_blog_style','avia_change_category_blog_layout', 10, 2); 
    function avia_change_category_blog_layout($layout, $context){
       if($context == 'archive') $layout = 'blog-grid';
       return $layout;
    }

    Best regards,
    Ismael

    in reply to: Google reCAPTCHA version 3: spam via contactform #1432719

    Hey Anouk,

    Thank you for the inquiry.

    You could try installing a different contact form plugin, such as Contact Form 7 or WP Forms, which have their own spam protection settings. They are also compatible with third-party extensions that can provide additional protection against spam emails, such as Akismet or Honeypot.

    Best regards,
    Ismael

    in reply to: ENFOLD – Portfolio Grid Option #1432718

    Hi,

    Thank you for the update.

    Since we can’t reproduce the issue on our end, it’s possible that this is a plugin conflict. To find which plugin is causing the issue please follow these steps:

    1. Go to your plugins page > deactivate all active plugins
    2. Update WordPress and Enfold to the latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We tried to access the Appearance > Theme File Editor panel but it is currently disabled. Please ask your hosting provider to re-enable the editor or provide the S/FTP details in the private field so that we can debug the issue further.

    Best regards,
    Ismael

    in reply to: scroll-margin-top & scroll-padding-top css properties #1432714

    Hi,

    The script runs on mobile view but looks like it doesn’t apply the offset. Would you mind providing a screenshot of where the anchor lands on mobile view?

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Small bar above Main Menu – font and icon size #1432689

    Hi,

    Thanks for the update.

    You can include this css code to remove the borders on mobile view and adjust the size or styles of the social icons.

    
    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .responsive #header_meta .social_bookmarks li {
        border: 0 !important;
      }
    
      #top #header_meta .social_bookmarks li {
        margin-right: 10px;
      }
    
      #top #header_meta .social_bookmarks li a {
        float: left;
        width: 40px;
        line-height: 40px;
        display: block;
        margin: 0;
        outline: none;
        padding: 0;
        min-height: 30px;
        height: 100%;
        overflow: visible;
        z-index: 2;
        position: relative;
        text-align: center;
        font-size: 30px;
      }
    }

    Increase the font size value further if you want to make the social icons bigger.

    Best regards,
    Ismael

    in reply to: Social Media Icons won’t show on Mobile Menu #1432688

    Hi,

    The social icons inside the burger menu overlay are now visible on our end. Did you figure out the issue?

    Best regards,
    Ismael

    in reply to: Is Enfold compatible with Rank Match SEO And AI plugin? #1432685

    Hi,

    Can we have access to the site? We would like to test the AI option. Please provide the WP and S/FTP login details in the private field.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Phone-info translate WPML #1432683

    Hey Empatica,

    Thank you for the inquiry.

    You can add something like this in the phone info field.

    
    <p class='av-phone-info-content lang-en'>Phone info EN</p>
    <p class='av-phone-info-content lang-it'>Phone info IT</p>
    

    Then use this css code to toggle the display of the element based on the active language.

    .av-phone-info-content { display: none; }
    
    html[lang=”it-IT”] #top .av-phone-info-content.lang-it {
    display: inline-block;
    }
    
    html[lang=”en-GB”] #top .av-phone-info-content.lang-en {
    display: inline-block;
    }
    

    Best regards,
    Ismael

    in reply to: Blog post – grid view – animation possible? #1432682

    Hey Jörge,

    Thank you for the inquiry.

    Did you use the Blog Posts element? If you want more posts to display after a certain duration, you can replace the Blog Posts element with a Post Slider. Make sure to enable the Advanced > Slider Animation > Slideshow Autorotation option.

    Best regards,
    Ismael

Viewing 30 posts - 6,241 through 6,270 (of 67,597 total)