Page 2022 – Support | Kriesi.at – Premium WordPress Themes

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March 3, 2014 at 6:05 pm in reply to: issue with layer slider #231701

Ismael
Moderator

Hey!

Did you create the layerslider using some other theme? Please try to recreate them using the Enfold’s default layerslider. Another thing is that you’re using a very old version of the theme. Please download the latest version on your themeforest account then update the theme via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/67209750

Best regards,
Ismael

March 3, 2014 at 6:03 pm in reply to: Switching to the Child Theme #231698
Ismael
Moderator
Hey!

The child theme style.css should have something like this:
```
/*
Theme Name: Enfold Child
Description: A <a href='http://codex.wordpress.org/Child_Themes'>Child Theme</a> for the Enfold WordPress Theme. If you plan to do a lot of file modifications we recommend to use this Theme instead of the original Theme. Updating wil be much easier then.
Version: 1.0
Author: Kriesi
Author URI: http://kriesi.at
Template: enfold
*/

/*Add your own styles here:*/
```
You can add the css modifications below.

Regards,
Ismael
March 3, 2014 at 5:58 pm in reply to: Error message for Author Archive in a multi-author blog #231696

Ismael
Moderator

Hey!

I’m not sure why it is not working but please try create a backup of the .htaccess file then delete it. Flush the permalink settings on Settings > Permalink, click the “Save” button once.

Regards,
Ismael

March 3, 2014 at 5:48 pm in reply to: HELP! Video / Audio Player (changable content) #231692

Ismael
Moderator

Hi!

Maybe, this plugin will help: https://wordpress.org/plugins/html5-video-player-with-playlist/

Regards,
Ismael

March 3, 2014 at 5:46 pm in reply to: Where do I change the bottom widget which appears on the 404 error page? #231686
Ismael
Moderator
Hi Fiorilla!

You can add this on Quick CSS or custom.css:
```
.error404 .widget.avia_combo_widget, .error404 h3 {
display: none;
}
```
Regards,
Ismael
March 3, 2014 at 5:43 pm in reply to: Enfold Woocommerce billing address page #231683

Ismael
Moderator

Hi!

I’m sorry but I can’t see the link to your website. I think it has been removed on your second post. I’ll ask Yigit to look at the site again. You should probably post the website url here again.

Best regards,
Ismael

March 3, 2014 at 5:40 pm in reply to: Error Import Dummy Data #231678

Ismael
Moderator

Hey!

Please watch these videos to learn more about the theme: https://vimeo.com/channels/aviathemes

Watch this one if you want an image on Mega Menus: https://vimeo.com/channels/aviathemes/67651241

Remove the theme name on Enfold > Footer > Copyright, add the [nolink] tag.

What do you mean by iconset? You can add portfolio pages using the Portfolio Grid element.

Cheers!
Ismael

March 3, 2014 at 5:37 pm in reply to: sidebar widgets with wrong content #231673

Ismael
Moderator

Hey oberton!

Please give us a link to the website. A screenshot of the issue will help.

Best regards,
Ismael

March 3, 2014 at 5:36 pm in reply to: portfoliopage and blog deasapeare… #231672

Ismael
Moderator

Hey!

I’m sorry for the delay. Did you add any plugins prior to the issue? You have 19 plugins installed, please try to deactivate them and check the website again.

Best regards,
Ismael

March 3, 2014 at 5:31 pm in reply to: Custom Background Images #231667

Ismael
Moderator

Hey!

I was able to use the image that you uploaded on Enfold > Styling > Custom Background Image. Make sure that you click “Use Image” button after you uploaded the image.

Best regards,
Ismael

March 3, 2014 at 5:27 pm in reply to: How to add portfolio-items' categories filters at the top of any page or post ? #231664

Ismael
Moderator

Hey BabaOorhum!

That is only available using the portfolio grid or masonry elements. You need to hire a freelance developer if you want to add it on something else. For further modifications, please visit Werkpress.

Best regards,
Ismael

March 3, 2014 at 5:22 pm in reply to: Homepage bugs: MailChimp for WordPress Lite plugin + not showing all lenght #231655

Ismael
Moderator

Hi HawthornTravel!

I checked the page and I’m really not sure what’s wrong with it. I don’t see the issues mentioned above regarding the testimonials. A screenshot will help. Please contact the plugin author, we don’t usually support third party plugins. You can request the feature here: https://kriesi.at/support/topic/enfold-feature-requests

Cheers!
Ismael

March 3, 2014 at 5:12 pm in reply to: Facebook share doesn't work #231642

Ismael
Moderator

Hi!

Please use the Yoast SEO plugin, go to SEO > Social, tick the “Add Open Graph meta data” checkbox, login as facebook admin and then set the description + image. Afterwards save the settings. Make sure that there are no other SEO plugins installed. The images you’re uploading are not working.

Cheers!
Ismael

March 3, 2014 at 5:11 pm in reply to: Facebook Share doesn't work correctly #231641

Ismael
Moderator

Hey andreasgaide!

Please use the Yoast SEO plugin, go to SEO > Social, tick the “Add Open Graph meta data” checkbox, login as facebook admin and then set the description + image. Afterwards save the settings. Make sure that there are no other SEO plugins installed.

Cheers!
Ismael

March 3, 2014 at 5:07 pm in reply to: Blog page not accepting saved template #231637

Ismael
Moderator

Hey!

Please deselect the blog page on Enfold > Theme Options > Where do you want to display blog? option. Edit the blog page then add the Blog Posts element along with the other contents that you want to add. Reset the settings of Settings > Reading to default.

Cheers!
Ismael

March 3, 2014 at 5:04 pm in reply to: Video content area You Tube code question #231634

Ismael
Moderator

Hey!

You’re using a very old version of the theme. Please download the latest version on your themeforest account then update it via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/67209750

Regards,
Ismael

March 3, 2014 at 4:57 pm in reply to: Fullsize images not fullsize? How to make images bigger #231624
Ismael
Moderator
Hi wrxer123!

You can add this on Quick CSS or custom.css:
```
#top .fullsize .template-blog .post .entry-content-wrapper > * {
max-width: 1200px;
}
```
Best regards,
Ismael
March 3, 2014 at 4:51 pm in reply to: Want a fixed website except for one page, how can I accomplish this? #231621

Ismael
Moderator

Hi cyrusis!

Unfortunately, that is not possible without major modification within the theme. Please hire a freelance developer. For further modifications, please visit Werkpress. On the other hand, you can setup a separate Enfold installation for the portfolio page only. Set it as responsive.

Regards,
Ismael

March 3, 2014 at 4:44 pm in reply to: How to center video in a layersider slide? #231616
Ismael
Moderator
Hi fgrippe!

Can you please give us a link to the website? Go to the video layer then open the Style panel. On “Custom style settings”, add this code:
```
margin: 0 auto; width: 20%; position: relative;
```
You can change the width value if you want.

Cheers!
Ismael
March 3, 2014 at 4:40 pm in reply to: Enfold Theme Install – Unable to Preview or Activate #231612

Ismael
Moderator

Hi infinweb!

Looks like a server side error. Please contact your host. Have you tried activating other themes?

Cheers!
Ismael

March 2, 2014 at 6:41 am in reply to: Site Settings Erased #231214

Ismael
Moderator

Hi!

You have a lot of plugins installed and I’m getting some script errors, you might want to deactivate them first. See if the issue is fixed. Activate them one at a time to find the culprit. Ask you host to increase the max_input_vars to at least 2000 on php.ini.

Cheers!
Ismael

March 2, 2014 at 6:26 am in reply to: Code not loaded when using Avia #231212

Ismael
Moderator

Hey!

I tested this page again: http://lextraduction.com/accueil-test/

This is the page where the “select files” button is not working before. I checked it again and this time it works. I was able to select a file then submit the form.

Cheers!
Ismael

March 2, 2014 at 5:50 am in reply to: Woocommerce missing translations #231206

Ismael
Moderator

Hey fortuneRice!

You can use this plugin: http://wordpress.org/plugins/codestyling-localization/

Look for the Enfold theme then edit the language that you want to translate. Look for the strings using the string search field.

Best regards,
Ismael

March 2, 2014 at 5:47 am in reply to: Woocommerce conditional menu for logged-in vs non logged-in users. #231204

Ismael
Moderator

Hey!

Maybe this plugin will help: http://wordpress.org/plugins/zen-menu-logic/

Best regards,
Ismael

March 2, 2014 at 5:45 am in reply to: Call Button #231203
Ismael
Moderator
Hey William!

Maybe, this link will help: http://www.mobilexweb.com/blog/click-to-call-links-mobile-browsers

Basically, this is what you need:
```
<a href="tel:+1800229933">Call us free!</a>
```
Regards,
Ismael
March 2, 2014 at 5:43 am in reply to: Custom Conditional Logic for Hide/Show Menu Items #231202

Ismael
Moderator

Hi!

Instead of hiding the menus via CSS, maybe this plugin will help: http://wordpress.org/plugins/zen-menu-logic/

It is like the widget logic plugin but for menu items.

You can refer to this link if you want to use the conditional for logged in users: http://codex.wordpress.org/Function_Reference/is_user_logged_in

Regards,
Ismael

March 2, 2014 at 5:28 am in reply to: The theme doesn't load the shop with dummy data… #231199

Ismael
Moderator

Hey Jiriko!

You need to install the woocommerce plugin then click the “Install Woocommerce Pages” on the Woocommerce Settings panel to automatically generate the shop page. You need to add products though. Try to increase the wordpress php memory limit to 128M. Refer to this link: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

Cheers!
Ismael

March 2, 2014 at 5:22 am in reply to: S.E.O. plugin #231198

Ismael
Moderator

Hey fjrichart!

This is the most used plugin for SEO: http://wordpress.org/plugins/wordpress-seo/

You have some other options, search google: https://www.google.com.ph/?gfe_rd=cr&ei=xKMSU5OOF-ePiAfizIDACw#q=wordpress+seo+plugin

Regards,
Ismael

March 2, 2014 at 5:20 am in reply to: Layerslider is not showing my HD suffix hack video image correctly – any idea? #231197

Ismael
Moderator

Hey jmikhail!

Please download the latest version of the theme. The elements like Fullwidth Easy Slider, Fullscreen Slider and Color Sections are capable of adding video backgrounds on the latest version of Enfold. Use that instead of the LayerSlider.

Best regards,
Ismael

March 2, 2014 at 5:18 am in reply to: After adjusting logo position further to Left now gets cut off on Mobile view #231196
Ismael
Moderator
Hey!

Please add this to fix the social media overlapped:
```
@media only screen and (max-width: 989px) and (min-width: 768px) {
.social_header .phone-info span {
left: -50px;
position: relative;
}
}
```
Add this to show the phone number on mobile view:
```
@media only screen and (max-width: 767px) {
.responsive.social_header .phone-info {
position: relative;
top: 10px;
left: 25%;
}

#header_meta {
margin-top: 0;
}

#header_meta .container {
margin-top: 0;
}
}
```
Cheers!
Ismael
Author

Posts

Viewing 30 posts - 60,631 through 60,660 (of 67,534 total)

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