Page 2002 – Support | Kriesi.at – Premium WordPress Themes

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March 21, 2014 at 6:33 am in reply to: Portfolio sort by title and title display on hover #241031

Ismael
Moderator

Hey!

Can you please post the whole code on http://pastebin.com/? I think there’s something wrong with it.

Regards,
Ismael

March 21, 2014 at 6:22 am in reply to: Header image is repeated down the page? #241028

Ismael
Moderator

Hi midischool!

Do you mind posting the link of the website here? We would like to inspect it.

Regards,
Ismael

March 21, 2014 at 6:21 am in reply to: Problem with blog pages #241027

Ismael
Moderator

Hi!

Usually, switching it back to pretty permalinks will work just fine. Please go the wp root folder then delete the .htaccess file. Flush the settings on Settings > Permalink. Switch to your desired permalink setting then click the “Save” button once. Reset the front page settings on Settings > Reading to default.

Regards,
Ismael

March 21, 2014 at 6:16 am in reply to: Revolution Slider won't go past 2nd slide. #241024

Ismael
Moderator

Hey!

Deactivate all plugins, see if that helps. Remove browser cache then reload the page a few times. Please post the login details here and set it as a private reply.

Cheers!
Ismael

March 21, 2014 at 6:13 am in reply to: Track contact page submissions (Google Analytics) #241022

Ismael
Moderator

Hey pinzanoaltagl!

You can use a plugin like http://wordpress.org/plugins/contact-form-7/ and follow the tutorial here: http://wordpress.org/support/topic/contact-form-7-adwords-conversion-tracking?replies=4 to implement the conversion tracking.

Regards,
Ismael

March 21, 2014 at 5:02 am in reply to: How to stop the logo in fixed header from becoming too small? #241013

Ismael
Moderator

Hey!

On the latest version of Enfold, you’ll have the Import / Export panel where you can export and import the theme settings. Export the theme settings file before updating then import it back after. Anyway, the message “Updating this theme will lose any customizations you have made.” means that you will lose any hard coded changes that you made directly on the theme files but you will not lose the theme options.

Cheers!
Ismael

March 21, 2014 at 4:59 am in reply to: add featured category over featured image #241012

Ismael
Moderator

Hi sergeesteves!

I’m sorry but I’m not sure what you mean by “featured category’s name”. Can you please post a screenshot?

Regards,
Ismael

March 21, 2014 at 4:57 am in reply to: Hide icon-list icons for small width screens #241011
Ismael
Moderator
Hi Paul!

You can add this on Quick CSS or custom.css:
```
@media only screen and (max-width: 767px) {
.iconlist_icon.avia-font-entypo-fontello, .iconlist-timeline  {
display: none !important;
}
}
```
Best regards,
Ismael
March 21, 2014 at 4:54 am in reply to: Back end display issues after updating to 2.6.2 #241010

Ismael
Moderator

Hi!

You’re using tons of plugin and one of them might be messing up with the theme options. Please deactivate all plugins, see if the theme options comes back to normal. If not, please download the latest version again from your theme forest account then update the theme via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/67209750

Regards,
Ismael

March 21, 2014 at 4:52 am in reply to: Secondary Menu #241009
Ismael
Moderator
Hi Jagrav!

Thank you for noticing. Add this on Quick CSS or custom.css:
```
.av_secondary_right .sub_menu>ul>li:last-child {
padding-left: 7px;
}
```
Regards,
Ismael
March 21, 2014 at 4:51 am in reply to: removing title & breadcrumb doesn't work #241008
Ismael
Moderator
Hi David!

Can you please give us a link to the website? You can hide the title container on Enfold > Header > Header Layout > Header Title and Breadcrumbs, select “Hide both”. You can also add this on Quick CSS:
```
.title_container {
display: none !important;
}
```
Please refer to this link on how to fix icons on firefox and ie: https://kriesi.at/support/topic/icons-still-not-working-in-firefox-and-ie/#post-173204

Regards,
Ismael
March 21, 2014 at 4:48 am in reply to: Updated theme now my home page menu is going down instead of accross #241007

Ismael
Moderator

Hi Jay!

Can you please give us a link to the website? There a lot of header options and css modifications that you added might not work as usual. Please remove those then reconfigure the header settings again. You’ll see a lot of new options on Enfold > Header.

Regards,
Ismael

March 21, 2014 at 4:46 am in reply to: Add image or text at top of homepage between top logo and menu on right #241006

Ismael
Moderator

Hey!

If you don’t have the said file on includes folder then you’re using an old version of the theme. Please download 2.6.2 then edit helper-main-menu.php. Update the theme via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/67209750

Cheers!
Ismael

March 21, 2014 at 4:45 am in reply to: Footer text overruns columns #241005

Ismael
Moderator

Hi JerryPignolet!

You’re using a very old version of the theme, 2.4.2. Please download version 2.6.2 from your themeforest account then update the theme via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/67209750

Aside from that, you’re using a widget plugin which is not responsive. Please contact the plugin author. Anyway, the theme update should be enough.

Regards,
Ismael

March 21, 2014 at 4:41 am in reply to: Layer Slider width and height exaggerated after update #241002

Ismael
Moderator

Hi JoshMetz!

The actual layer slider on the theme has been updated to 5.1.1 on the latest release of Enfold. You might want to check the slider settings and reconfigure them again. Anyway, the slider looks fine when I checked it.

Cheers!
Ismael

March 21, 2014 at 4:38 am in reply to: White Screen #241001

Ismael
Moderator

Hey Tupolev!

Do you have the latest version of Enfold? Please download the theme again on your themeforest account then upload it via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/64927356

Cheers!
Ismael

March 21, 2014 at 4:35 am in reply to: After moving blog – the comments doesn't appear togehter with the post #241000

Ismael
Moderator

Hi Kindbowebb!

What do you mean by “moving your blog”? Maybe, you can update the comments on Comments panel. Select all comments then choose “Approve”, click Apply.

Regards,
Ismael

March 21, 2014 at 4:33 am in reply to: Menu font style change #240999
Ismael
Moderator
Hi!

Please try this:
```
.header_color .main_menu ul:first-child > li > a {
color: white !important;
font-size: 1.2em !important;
}
.header_color .main_menu .menu ul li a {
color: white !important;
}
```
Remove browser cache then reload the page a few times.

Cheers!
Ismael
March 21, 2014 at 4:31 am in reply to: Problems With Menu After Update #240998

Ismael
Moderator

Hi!

Kriesi upgrade the header options platform and all css modifications that you did for the header might not work as usual. Please remove those then reconfigure the header settings again. You’ll see a lot of options like header height, logo and menu position, extra elements etc.

Cheers!
Ismael

March 21, 2014 at 4:29 am in reply to: How to reduce space between text blocks in Avia? #240997
Ismael
Moderator
Hey!

@Driekus: Thank you for the tip. :)

@Emmanuelppp: You can something like this on Quick CSS or custom.css:
```
.av_textblock_section {
margin-top: -15px;
}
```
Cheers!
Ismael
March 21, 2014 at 4:24 am in reply to: delete link (no lightbox) from AJAX porfolio image #240996
Ismael
Moderator
Hey!

Please do the changes that I suggested above then edit js > avia.js, find this code on line 7:
```
var aviabodyclasses = AviaBrowserDetection('html');
```
Below, add this code:
```
$('.avia-gallery-big').attr('href', '');
```
Cheers!
Ismael
March 21, 2014 at 4:15 am in reply to: Social Media icons in color and gray on hover #240993
Ismael
Moderator
Hi!

@youyou78: Can you please post the link to the website?

@rbdstudio: Use this for the linkedIn icon:
```
#top .social_bookmarks_linkedin a {
color: #fff;
background-color: #419cca;
}

#top .social_bookmarks_linkedin:hover a {
color: #419cca;
background-color: transparent;
}
```
Best regards,
Ismael
March 21, 2014 at 4:10 am in reply to: Portfolie do not work after latest Enfold update #240991

Ismael
Moderator

Hey Jakob!

Please try to delete the .htaccess on the wp root folder then flush the permalink settings. Go to Settings > Permalink then click the “Save” button once to regenerate the .htaccess file again.

Best regards,
Ismael

March 21, 2014 at 4:09 am in reply to: How do I access the Text Editor? #240990

Ismael
Moderator

Hey!

Unfortunately, the autoplay for videos is still not available. You can read Kriesi’s response here: https://kriesi.at/support/topic/disabling-autoplay-on-fullscreen-slider/

Best regards,
Ismael

March 21, 2014 at 4:06 am in reply to: Header Border Transparent #240989
Ismael
Moderator
Hey Board_the_Earth!

Can you please give us a link to the website? Please add this on Quick CSS or custom.css:
```
#header_main, #header_main_alternate, .avia-layerslider {
border: none;
}
```
Cheers!
Ismael
March 21, 2014 at 4:04 am in reply to: "Advanced Layout Editor" button not working #240987

Ismael
Moderator

Hi!

Do you have any other plugins installed? Please deactivate those. Download the latest version of the Enfold theme again. There might a corrupted file. Update the theme via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/67209750

Please post the link of the website here.

Cheers!
Ismael

March 21, 2014 at 4:03 am in reply to: Hi guys, I'm confused the Easy Slider does not want to work at all #240985

Ismael
Moderator

Hey!

Glad it is solved now. :)

Cheers!
Ismael

March 21, 2014 at 4:02 am in reply to: Fuzzy Heading Font #240984
Ismael
Moderator
Hey!

Please add this on Quick CSS or custom.css:
```
h1, h2, h3, h4, h5, h6, #top .title_container .main-title, tr.pricing-row td, #top .portfolio-title, .callout .content-area, .avia-big-box .avia-innerbox, .av-special-font {
font-family: 'EB Garamond', 'HelveticaNeue', 'Helvetica Neue', Helvetica, Arial, sans-serif;
-webkit-text-stroke: 0.5px;
-webkit-font-smoothing: antialiased;
-webkit-text-stroke-color: #34343b;
text-shadow: 0 0 1px rgba(51,51,51,0.2);
}
```
Experiment with the values to achieve the best result.

Regards,
Ismael
March 21, 2014 at 3:59 am in reply to: Portolio image doesn't work in one of the lanugaes using WPML #240983

Ismael
Moderator

Hi Kindbowebb!

Did you translate the portfolio categories? Please post the login details and set it as a private reply. We would like to check it.

Refer to this link for more info about the images: https://kriesi.at/support/topic/portfolio-no-pictures-with-wpml/

Regards,
Ismael

March 21, 2014 at 3:54 am in reply to: Portfolio 3 grid not appearing in mac browsers. #240980

Ismael
Moderator

Hey AllegoryStudios!

You’re using a very old version of the theme, 2.4.2. Please download 2.6.2 then update the theme via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/67209750

Recreate the portfolio page after the theme update. I don’t see the portfolio items even on Windows 8 Chrome.

Regards,
Ismael
Author

Posts

Viewing 30 posts - 60,031 through 60,060 (of 67,565 total)

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