Hi collette!

Thank you for using the support forum!

I can’t seem to access the website. If you don’t mind, please post a screenshot of the issue. Another thing is, this looks like a server side issue. I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera).

If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you.

Regards,
Ismael

Hey!

Thank you for using the theme!

They should be clickable but you added this css code that disable the pointer events for all the links with the rel attribute on the website:

a[rel] {
pointer-events: none;
}

Remove that code and posts title links should work again.

Cheers!
Ismael

Hi!

As always, thank you for using the support forum!

Regarding the original problem, maybe you can remove the original font icon files on wp-content/uploads/avia_fonts folder then upload the icon font zip again. See what happens.

Best regards,
Ismael

Hey!

Thank you for using the support forum!

It sounds like you’re having trouble with a third party plugin. Unfortunately, we cannot provide support for third party plugins or scripts as stated on our support policy simply because we cannot account for all of the potential variables at play when using another developer’s plugin or script. As such any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not default theme function and is not stated on the theme’s description will need to be directed to the original developer or author.

Thank you for your understanding.

Cheers!
Ismael

Hey!

Thank you for the link and the screenshot.

You can use this on Quick CSS or custom.css to move the graphic on mobile device:

@media all and (max-width: 767px) {
#contact > div > div > div > div > div.flex_column.av_one_half.first.avia-builder-el-14.el_before_av_one_half.avia-builder-el-first > span > a > img {
position: absolute;
bottom: -600px;
}
}

Adjust the bottom value if necessary.

Best regards,
Ismael

Hey Jason!

Thank you for the screenshot.

Please use this:

#top .sidebar_left .widget ul {
text-align: left;
}

#top .sidebar_left .widget_nav_menu ul ul li:before {
left: 0;
}

I hope that’s what you want. Let us know.

Cheers!
Ismael

Hey!

Thank you for the info.

Please add this on Quick CSS or custom.css to move the cart downwards:

.cart_dropdown.visible_cart {
right: -2px;
top: 120px;
}

Cheers!
Ismael

Hey!

Sorry if you’re having difficulty with the images.

This plugin will help you resize the images manually: http://wordpress.org/plugins/simple-image-sizes/

If you want to resize the image thumbnails, you can edit functions.php then find these codes:

$avia_config['imgSize']['widget'] 			 	= array('width'=>36,  'height'=>36);						// small preview pics eg sidebar news
$avia_config['imgSize']['square'] 		 	    = array('width'=>180, 'height'=>180);		                 // small image for blogs
$avia_config['imgSize']['featured'] 		 	= array('width'=>1500, 'height'=>430 );						// images for fullsize pages and fullsize slider
$avia_config['imgSize']['featured_large'] 		= array('width'=>1500, 'height'=>630 );						// images for fullsize pages and fullsize slider
$avia_config['imgSize']['extra_large'] 		 	= array('width'=>1500, 'height'=>1500 , 'crop' => false);	// images for fullscrren slider
$avia_config['imgSize']['portfolio'] 		 	= array('width'=>495, 'height'=>400 );						// images for portfolio entries (2,3 column)
$avia_config['imgSize']['portfolio_small'] 		= array('width'=>260, 'height'=>185 );						// images for portfolio 4 columns
$avia_config['imgSize']['gallery'] 		 		= array('width'=>710, 'height'=>575 );						// images for portfolio entries (2,3 column)
$avia_config['imgSize']['magazine'] 		 	= array('width'=>710, 'height'=>375 );						// images for magazines
$avia_config['imgSize']['masonry'] 		 		= array('width'=>705, 'height'=>705 , 'crop' => false);		// images for fullscreen masonry
$avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>710, 'height'=>270);		                 // big images for blog and page entries
$avia_config['imgSize']['entry_without_sidebar']= array('width'=>1030, 'height'=>360 );						// images for fullsize pages and fullsize slider

These are the list of thumbnail sizes that are use within the theme. You can resize them according to your needs. Regenerate the thumbnails after using this plugin: http://wordpress.org/plugins/regenerate-thumbnails/

Regards,
Ismael

Hey p_niedrich!

Thank you for using the theme!

Please use this on Quick CSS or custom.css:

.logo, .logo a {
width: 240px\9;
height: 120px\9;
max-width: 240px\9;
max-height: 120px\9;
}

Best regards,
Ismael

Hi irishfreakout!

Thank you for the heads up!

Please use this on Quick CSS to fix it;

.av_secondary_right .sub_menu>ul>li:last-child {
margin-left: 10px;
}

Cheers!
Ismael

Hi Kayzel!

I’m sorry but when I visit the link ( http://www.shopelegal.com/dress/ ), I don’t see the text. Do you mind redirecting me to the correct page with the sold out string?

Cheers!
Ismael

Hi!

Thank you for the explanation. If you don’t mind removing the parallax effect on iPhone or iPad, add this on Quick CSS or custom.css:

@media all and (max-width: 989px) {
.avia-section {
background-attachment: scroll !important;
}
}

We’ll try to fix the parallax issue on the next theme release.

Regards,
Ismael

Hey!

1.) If you don’t mind me asking, on what kind of mobile device are you checking this with? The layout of the website are ok when I resized the browser width. All background designs are between the color section exactly the same on desktop version.

2.) Please use this to fix the logo on mobile view:

@media only screen and (max-width: 767px) {
.responsive .logo a, .responsive .logo img {
margin: 0 auto;
max-width: 100%;
width: 192px;
height: 60px !important;
max-height: 60px !important;
top: 4px;
}
}

Remove browser cache then reload the page a few times.

Regards,
Ismael

Hi!

Thank you for using the theme!

Please refer to this link on how to troubleshoot the icon issue: http://www.fontsquirrel.com/blog/2010/11/troubleshooting-font-face-problems

I noticed that you have a lot of plugins installed but the memory limit is only set to 64M. You might want to increase the wordpress php memory limit to at least 128M. Depending on your hosting environment you might experience an issue when trying to access the Advance Layout Builder. This is usually due to the builder timing out because of a memory limit in your server environment. The first thing you can do to remedy this is to enter the following lines in your wp-config.php file at the root of your installation:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

You can also contact your host if you’re not comfortable doing the adjustments yourself. Refer to this link for more info: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

Best regards,
Ismael

Hey sarahed!

Thank you for using the support forum!

I checked the link but I don’t see the sidebar menu. If you’re using the custom menu, you can use this:

.sidebar .menu-main-menu-container > ul > li a {
font-size: 16px;
}

.sidebar .menu-main-menu-container > ul > li ul.sub-menu li a {
font-size: 12px;
}

The first declaration is for the parent menu and the second one is for the sub menus.

Best regards,
Ismael