Hi rseybold!

Thank you for using the support forum!

Usually minimizing, the plugins that you install will greatly improve the performance. I can see that you’re using a lot of plugins like fancy box and meteor slides. These are the things that you can do to optimize the website speed and page load. You can do the following:

1. Optimize all images with AI/Photoshop before uploading to server ‘save as web safe’ jpg
2. Once all images are on the website optimize with ewww optimizer plugin twice 1hr 10mins apart.
3. Install wp-smushit run once to remove jpeg extra data, then uninstall.
4. Use BWP minify plugin to minify scripts and stylesheets.
5. Install WP-Super cache, select all recommended settings, use memcache option, update .htaccess rules, increase cache to 840000, Save then delete cache.
6. Logout your website, visit every page at least once to create super cache files.
7. Join Cloudflare setup your website on their CDN, Choose options: Full CDN Optimisation save then activate purge files. once done log out.
8. Have a cup of coffee.
9. Visit your site after 20 minutes or so.
10. Don’t forget to smile

Cheers!
Ismael

Hey loganwilliamson!

Thank you for using the support forum!

Please create a page then insert 4 1/4 columns. Inside each columns, you can insert the iconbox element. I hope that helps.

Regards,
Ismael

Hey!

Thank you for the info.

I’m sorry but at this moment, I’m not entirely certain of the issue. If you wouldn’t mind providing us a link to the website and a little more clarification about the issue (a screenshot perhaps), we’ll be happy to provide you with a response once we have a better understanding of the problem.

Best regards,
Ismael

Hey!

Thank you for using the support forum!

You can change the social icon character code on functions.php. Look for the facebook char codes for example on line 172:

'facebook' 		=> array( 'font' =>'entypo-fontello', 'icon' => 'ue8f3'),

You can find the character codes by hovering over the icons:

We’ll use the char code on the example above but we’ll remove the backslash.

'facebook' 		=> array( 'font' =>'entypo-fontello', 'icon' => 'ue8f4'),</code>

I hope that helps.

Best regards,
Ismael

Hi chrisholemar!

Thank you for using the support forum!

You can use the Logo left, menu below header option then add this on Quick CSS or custom.css:

#header_main_alternate {
border: none;
margin-bottom: 20px;
}

.html_header_top.html_bottom_nav_header .main_menu ul:first-child>li:first-child a, .html_header_top.html_bottom_nav_header .main_menu ul:first-child>li a {
border: none;
}

#header_main_alternate > div {
border-bottom: 1px solid gray;
padding: 20px 0;
}

.av-main-nav > li {
line-height: 30px;
background: blue;
margin-right: 20px;
border-radius: 3px;
}

 .header_color .main_menu ul:first-child > li > a {
color: #ffffff;
}

This needs polishing but it’s a start. I hope that helps.

Cheers!
Ismael

Hey!

Thank you for the link and the screenshot. We might need to see the actual page in order to give you an answer tailored to your needs. If you don’t mind, please post the website url here. We’ll be happy to give you a response once we have taken a look on the actual website.

Best regards,
Ismael

Hey!

Thank you for using the support forum!

I’m sorry but when I tested the sliders on Chrome Version 33.0.1750.154 Windows 8 but I don’t see the glitch just like Josue. Did you try this on a different computer or browser? If you don’t mind, please post a short screencast, that will help.

Regards,
Ismael

Hi!

Thank you for the link but before we can help you. Where do you intend to transfer the website? What domain? And the exact directory on where you want the wordpress files to be located. Please watch the video on the link that Dude provided. This will surely clear things up for you. If we access the wp dashboard right now, all we can do is access the WP MigrateDB plugin then generate the database file which is not helpful at all.

Best regards,
Ismael

Hey leighgoodman7!

Thank you for using the support forum.

I’m sorry but at this moment, I’m not entirely certain of the issue based on the information you have given in your post. If you wouldn’t mind providing us a link to the website and a little more clarification about the issue (a screenshot perhaps), we’ll be happy to provide you with a response once we have a better understanding of the problem.

If I am not mistaken, this has something to do with the builder timing out due to wp reaching its memory limit. You might want to increase it to at least 128M. The first thing you can do to fix this is to add the following lines in your wp-config.php file located at the root of your installation:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

You can also contact your host if you’re not comfortable doing the adjustments yourself. Refer to this link for more info: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

Regards,
Ismael

Hey!

The wordpress codex added a new function checking if you’re on a mobile device. Please refer to this link: https://codex.wordpress.org/Function_Reference/wp_is_mobile

Unfortunately, the code won’t work if you’re wrapping the layer slider shortcode because the theme is adding containers to wrap the actual layer slider. If you inspect the code, you’ll see that the layer slider is not entirely hidden. If you really want this, we suggest that you use media query. Maybe add visibility: hidden if you’re worried about the html markup. Adding visibility: hidden is as good as nothing, you don’t have to worry about the other layer slider that is supposed to be hidden slowing the website.

Regards,
Ismael

Hey fourdesigndk!

Thank you for using the support forum!

Regretfully, the video background option has been disabled for all mobile devices. We’re really sorry about this but there are a lot of variables to account in order for the video background to work properly on mobile devices. We have disabled it for now and added the option to insert a fallback image. Thank you for your understanding.

Cheers!
Ismael

Hi Geoffdoyle!

Thank you for using the theme!

I checked the website and it looks fine. If you don’t mind, please post a screenshot of what you’re trying to do.

Regards,
Ismael

Hi!

Thank you for the link. The website loads fine on my end, considering that I have a very slow internet connection, thanks to my ISP which is giving me headaches every now and then.

There are few things that you can do to optimize the website speed and page load. You can do the following:

1. Optimize all images with AI/Photoshop before uploading to server ‘save as web safe’ jpg
2. Once all images are on the website optimize with ewww optimizer plugin twice 1hr 10mins apart.
3. Install wp-smushit run once to remove jpeg extra data, then uninstall.
4. Use BWP minify plugin to minify scripts and stylesheets.
5. Install WP-Super cache, select all recommended settings, use memcache option, update .htaccess rules, increase cache to 840000, Save then delete cache.
6. Logout your website, visit every page at least once to create super cache files.
7. Join Cloudflare setup your website on their CDN, Choose options: Full CDN Optimisation save then activate purge files. once done log out.
8. Have a cup of coffee.
9. Visit your site after 20 minutes or so.
10. Don’t forget to smile.

I hope that helps. :)

Regards,
Ismael

Hey!

Thank you for the links.

When creating the gallery or using the gallery element did you select an option on “Gallery Preview Image Size”? This should use the thumbnail size that you set and more or less give you more alignment on the gallery thumbnails. The problem is you’re mixing tall and wide images. I hope the gallery preview image size fix the issue.

Cheers!
Ismael

Hey!

This topic is noted and we’re still not sure why the parallax effect is not working for touch devices. Thank you for explaining the issue.

Cheers!
Ismael