Page 1979 – Support | Kriesi.at – Premium WordPress Themes

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March 3, 2014 at 5:04 pm in reply to: Video content area You Tube code question #231634

Ismael
Moderator

Hey!

You’re using a very old version of the theme. Please download the latest version on your themeforest account then update it via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/67209750

Regards,
Ismael

March 3, 2014 at 4:57 pm in reply to: Fullsize images not fullsize? How to make images bigger #231624
Ismael
Moderator
Hi wrxer123!

You can add this on Quick CSS or custom.css:
```
#top .fullsize .template-blog .post .entry-content-wrapper > * {
max-width: 1200px;
}
```
Best regards,
Ismael
March 3, 2014 at 4:51 pm in reply to: Want a fixed website except for one page, how can I accomplish this? #231621

Ismael
Moderator

Hi cyrusis!

Unfortunately, that is not possible without major modification within the theme. Please hire a freelance developer. For further modifications, please visit Werkpress. On the other hand, you can setup a separate Enfold installation for the portfolio page only. Set it as responsive.

Regards,
Ismael

March 3, 2014 at 4:44 pm in reply to: How to center video in a layersider slide? #231616
Ismael
Moderator
Hi fgrippe!

Can you please give us a link to the website? Go to the video layer then open the Style panel. On “Custom style settings”, add this code:
```
margin: 0 auto; width: 20%; position: relative;
```
You can change the width value if you want.

Cheers!
Ismael
March 3, 2014 at 4:40 pm in reply to: Enfold Theme Install – Unable to Preview or Activate #231612

Ismael
Moderator

Hi infinweb!

Looks like a server side error. Please contact your host. Have you tried activating other themes?

Cheers!
Ismael

March 2, 2014 at 6:41 am in reply to: Site Settings Erased #231214

Ismael
Moderator

Hi!

You have a lot of plugins installed and I’m getting some script errors, you might want to deactivate them first. See if the issue is fixed. Activate them one at a time to find the culprit. Ask you host to increase the max_input_vars to at least 2000 on php.ini.

Cheers!
Ismael

March 2, 2014 at 6:26 am in reply to: Code not loaded when using Avia #231212

Ismael
Moderator

Hey!

I tested this page again: http://lextraduction.com/accueil-test/

This is the page where the “select files” button is not working before. I checked it again and this time it works. I was able to select a file then submit the form.

Cheers!
Ismael

March 2, 2014 at 5:50 am in reply to: Woocommerce missing translations #231206

Ismael
Moderator

Hey fortuneRice!

You can use this plugin: http://wordpress.org/plugins/codestyling-localization/

Look for the Enfold theme then edit the language that you want to translate. Look for the strings using the string search field.

Best regards,
Ismael

March 2, 2014 at 5:47 am in reply to: Woocommerce conditional menu for logged-in vs non logged-in users. #231204

Ismael
Moderator

Hey!

Maybe this plugin will help: http://wordpress.org/plugins/zen-menu-logic/

Best regards,
Ismael

March 2, 2014 at 5:45 am in reply to: Call Button #231203
Ismael
Moderator
Hey William!

Maybe, this link will help: http://www.mobilexweb.com/blog/click-to-call-links-mobile-browsers

Basically, this is what you need:
```
<a href="tel:+1800229933">Call us free!</a>
```
Regards,
Ismael
March 2, 2014 at 5:43 am in reply to: Custom Conditional Logic for Hide/Show Menu Items #231202

Ismael
Moderator

Hi!

Instead of hiding the menus via CSS, maybe this plugin will help: http://wordpress.org/plugins/zen-menu-logic/

It is like the widget logic plugin but for menu items.

You can refer to this link if you want to use the conditional for logged in users: http://codex.wordpress.org/Function_Reference/is_user_logged_in

Regards,
Ismael

March 2, 2014 at 5:28 am in reply to: The theme doesn't load the shop with dummy data… #231199

Ismael
Moderator

Hey Jiriko!

You need to install the woocommerce plugin then click the “Install Woocommerce Pages” on the Woocommerce Settings panel to automatically generate the shop page. You need to add products though. Try to increase the wordpress php memory limit to 128M. Refer to this link: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

Cheers!
Ismael

March 2, 2014 at 5:22 am in reply to: S.E.O. plugin #231198

Ismael
Moderator

Hey fjrichart!

This is the most used plugin for SEO: http://wordpress.org/plugins/wordpress-seo/

You have some other options, search google: https://www.google.com.ph/?gfe_rd=cr&ei=xKMSU5OOF-ePiAfizIDACw#q=wordpress+seo+plugin

Regards,
Ismael

March 2, 2014 at 5:20 am in reply to: Layerslider is not showing my HD suffix hack video image correctly – any idea? #231197

Ismael
Moderator

Hey jmikhail!

Please download the latest version of the theme. The elements like Fullwidth Easy Slider, Fullscreen Slider and Color Sections are capable of adding video backgrounds on the latest version of Enfold. Use that instead of the LayerSlider.

Best regards,
Ismael

March 2, 2014 at 5:18 am in reply to: After adjusting logo position further to Left now gets cut off on Mobile view #231196
Ismael
Moderator
Hey!

Please add this to fix the social media overlapped:
```
@media only screen and (max-width: 989px) and (min-width: 768px) {
.social_header .phone-info span {
left: -50px;
position: relative;
}
}
```
Add this to show the phone number on mobile view:
```
@media only screen and (max-width: 767px) {
.responsive.social_header .phone-info {
position: relative;
top: 10px;
left: 25%;
}

#header_meta {
margin-top: 0;
}

#header_meta .container {
margin-top: 0;
}
}
```
Cheers!
Ismael
March 2, 2014 at 5:08 am in reply to: Big Slider loops last 2 portfolio items #231195

Ismael
Moderator

Hi!

This link: http://www.thinkdoug.com/portfolio-item/back-basics-open/ gives me a 404 error. Please flush the permalink settings on Settings > Permalink. Click the “Save” button once.

EDITED: I flush the permalink settings and the portfolio is fixed. There is only one image on the portfolio item. Please remove browser cache then reload the page a few times.

Cheers!
Ismael

March 2, 2014 at 5:06 am in reply to: Portfolio category and items site map #231194

Ismael
Moderator

Hi!

You can also add the portfolio items on Appearance > Menus. Make sure that the “Portfolio Items” is enabled on Screen Options.

Regards,
Ismael

March 2, 2014 at 5:05 am in reply to: Blog Grid Images #231193
Ismael
Moderator
Hi MKW270210!

You can define a minimum and maximum height for the blog grid featured images. Add this on Quick CSS:
```
.post-entry .slide-image img {
width: 100%;
min-height: 100px;
max-height: 100px;
}
```
The code will constrain the images on a specific height. You just need to experiment which thumbnail size on “Preview Image Size” generates the best results.

Cheers!
Ismael
March 2, 2014 at 4:53 am in reply to: Blog Post View #231188

Ismael
Moderator

Hi!

Can you please give us an access to the website? It is on maintenance mode. Set the login details as a private reply.

Cheers!
Ismael

March 2, 2014 at 4:51 am in reply to: Navigation Container Width Different from Body #231187
Ismael
Moderator
Hey murphy88!

What type of header do you have? You can use this on Quick CSS or custom.css to increase the header width. In this code I increase it by a 100px:
```
@media only screen and (min-width: 1140px) {
#header_main .container, #header_meta .container {
width: 1230px;
}
}

#header_main .container, #header_meta .container {
width: 1030px;
}

@media only screen and (max-width: 989px) and (min-width: 768px) {
#header_main .container, #header_meta .container {
width: 782px;
}
}
```
Regards,
Ismael
March 2, 2014 at 4:47 am in reply to: Spaces in portfolio page #231185

Ismael
Moderator

Hi!

I’m really not sure if I understand you correctly. Do you want to remove the space between the columns? Can you please give us a link to the actual website?

Best regards,
Ismael

March 2, 2014 at 4:45 am in reply to: Swapping video to image in mobile view (fullscreen slider) #231184

Ismael
Moderator

Hey!

Is there a redirect function on your website. Sometimes, it takes me to this website:

The video looks full width on my end. No black borders or spacing:

Cheers!
Ismael

March 2, 2014 at 4:38 am in reply to: Customizing the single post page #231180

Ismael
Moderator

Hi!

I’m sorry but this is beyond the scope of support. Please hire a freelance developer to polish the modifications that Dude provided. For further customization, please visit Werkpress.

Regards,
Ismael

March 2, 2014 at 4:35 am in reply to: Formatting the bottom of the page. #231179
Ismael
Moderator
Hi!

The catapult cookie bar plugin or something is breaking the layout. You can add this on Quick CSS:
```
#socket {
top: -15px;
}

@media only screen and (max-width: 767px) {
#socket {
top: -80px;
}
}
```
Best regards,
Ismael
March 2, 2014 at 4:29 am in reply to: Icons and content coming out of div on mobile devices #231178
Ismael
Moderator
Hi!

Please switch your website to responsive layout again. We need to inspect it. The code I provided should fix the section height on mobile menu. Edit the color section with the issue then look for “For Developers: Section ID”, add something like “awesome-section”. Use this on Quick CSS:
```
@media only screen and (max-width: 767px) {
#awesome-section {
min-height: 900px;
height: 900px;
}
}
```
Best regards,
Ismael
March 2, 2014 at 4:18 am in reply to: Secondary Menu to include a Search Bar? #231175

Ismael
Moderator

Hi!

You need to edit header.php again. If you want to preserve the modifications that you made, please use a child theme. http://vimeo.com/channels/aviathemes/67221517

Best regards,
Ismael

March 2, 2014 at 4:09 am in reply to: Enfold > Sociable > facebook share in footer #231173

Ismael
Moderator

Hi David!

The website is not loading on my end. Can you please post a screenshot? I’ll ask the rest of the support team to check this.

Best regards,
Ismael

March 2, 2014 at 4:05 am in reply to: Header, gradients, and logo disappearing #231172
Ismael
Moderator
Hi Justin C!

Please add !important on the width and height:
```
.logo, .logo a, .logo a img { 
position: relative;
width:173px !important;
height:77px !important;
max-width: 173px !important;
max-height: 77px !important;
}
```
Best regards,
Ismael
March 2, 2014 at 4:02 am in reply to: Black Header / Menu in IE9 #231171
Ismael
Moderator
Hi!

I think it is about the background-color value. Please add this on Quick CSS or custom.css:
```
.header_color .header_bg, .header_color .main_menu ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div {
background-color: #ffffff;
background: #ffffff;
}
```
Best regards,
Ismael
March 2, 2014 at 4:00 am in reply to: Enfold > Hide on responsive #231170
Ismael
Moderator
Hi David!

You can set the element to display: none using CSS then insert the code on a media query. You can find an example on css > custom.css:
```
/*
Mobile Styles
================================================== */
/* Note: Add new css to the media query below that you want to only effect the Mobile and Tablet Portrait view */

@media only screen and (max-width: 767px) {
  /* Add your Mobile Styles here */

 img { display: none } /* This will remove all images on mobile devices */

}
```
Best regards,
Ismael
Author

Posts

Viewing 30 posts - 59,341 through 59,370 (of 66,229 total)

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