Hi Aleks!

Thank you for using the theme!

Since wp is using the wpautop function, it is generating a p tag around the iframe tag. Please add this on Quick CSS or custom.css:

.js_active .toggle_content p {
display: block;
height: 100%;
}

I hope that helps.

Cheers!
Ismael

Hi!

Thank you for the update.

Can you please deactivate the WP Super Cache plugin? We’ll check it again after that. Also, please download the theme again from your themeforest account then update the config-layerslider folder via FTP.

Best regards,
Ismael

Hey Cum_Vincere!

Thank you for the heads up.

Please add this on Quick CSS or custom.css:

@media all and (max-width: 480px) {
.html_header_top.html_logo_center .logo {
-webkit-transform: translate(0, 0);
-moz-transform: translate(0, 0);
-ms-transform: translate(0, 0);
transform: translate(0, 0);
}
}

Regards,
Ismael

Hey!

You modified the header a lot and it is really difficult to keep track of the changes. We can only provide minor aesthetic changes on the support forum. I’m sorry but please hire a freelance developer to polish the modifications on the header. This will save you a lot of time.

1.) If you want to change the background of the shrinked header when scrolled, use this:

.header_color.header-scrolled .header_bg {
background: white;
opacity: 1;
}

2.) Please edit the actual background image to make it transparent before using as the header’s background image. Save it as PNG format.

Please visit Werkpress for further customization.

Regards,
Ismael

Hey!

Thank you for the info.

We’re still not sure what is the direct cause of the issue. We will report this to Kriesi and if you don’t mind, please post the wp dashboard and FTP login details here. Set it as a private reply.

Regards,
Ismael

Hey SAdesignsUnltd!

Thank you for using the theme!

I checked the website and the portfolio ajax is working fine. On what browser and OS are you testing this with? If you don’t mind, please post a screenshot of the issue. That will surely help. Thanks!

Cheers!
Ismael

Hey arturocruztorres!

Thank you for using the theme!

I’m sorry but the sonar effect will only work if you added a link to the icons.

Regards,
Ismael

Hi!

Glad it solved the issue for you. A lot of users are having the same problem but the fix suggested above doesn’t fix it for them. Thank you for the link. This will surely help with the investigation.

Best regards,
Ismael

Hey!

I hope it works. In addition, convert to the background images, or every other images to jpg format as suggested on the first step for optimization. They can be minimized to less than 100kb in size. Regarding the layer slider, dish out the 3D transition then use 2D effects instead. Let us know if it improves the loading speed.

Cheers!
Ismael

Hi tbrim20!

Thank you for using the theme!

The icon box element background is set to transparent. You can change the background and add border on the iconbox using this on Quick CSS or custom.css:

#top .iconbox {
background: red;
padding: 10px;
border: 1px solid blue;
}

Kriesi is working on improving the styling option for each avia elements like iconbox. The coming updates will include an option where you can change and control the style of the individual elements.

Cheers!
Ismael

Hey SteveOh_UK!

Thank you for using the theme!

I’m sorry but I’m not certain of what it is you’re trying to do. Do you mind if we ask for an example of the category page? Is it an archive page? We’ll try to give you a better answer once we have a better understanding of the request. Meanwhile, please check these plugins, maybe they will help:

http://wordpress.org/plugins/widget-logic/

http://wordpress.org/plugins/dynamic-widgets/

Regards,
Ismael

Hi Dan!

Thank you for using the theme!

1.) I’m sorry but can you please elaborate the issue?

2.) You can find the post thumbnail code on loop-index.php, find this code on 165:

else if(strpos($blog_style, 'small')  !== false)
            {
                $blog_meta_output = "<a href='{$link}' class='small-preview' title='{$featured_img_desc}'>".$slider.$icon."</a>";
            }

Regards,
Ismael

Hey!

Thank you for the info.

I check the site on an iPad and it loads a little slow. Maybe, it has something to do with your host. Another thing is, the images are not optimized. Example is this image http://jamesonpowers.com/wp-content/uploads/2014/04/DM2.png which is 1000x667px in dimension but is currently 1.6mb which is huge. I think you should try and optimize the page speed and upload images with smaller file size. You can do the following courtesy of the wordpress community:

1. Optimize all images with AI/Photoshop before uploading to server ‘save as web safe’ jpg
2. Once all images are on the website optimize with ewww optimizer plugin twice 1hr 10mins apart.
3. Install wp-smushit run once to remove jpeg extra data, then uninstall.
4. Use BWP minify plugin to minify scripts and stylesheets.
5. Install WP-Super cache, select all recommended settings.
6. Logout your website, visit every page at least once to create super cache files.
7. Join Cloudflare setup your website on their CDN, Choose options: Full CDN Optimisation save then activate purge files. once done log out.
8. Have a cup of coffee.
9. Visit your site after 20 minutes or so.
10. Don’t forget to smile.

Cheers!
Ismael

Hi meanster99!

Thank you for using the theme!

Please post the website url here. We would like to check the website but, unfortunately, we can’t promise that we will be able to help with the issue because it is related with a third party plugin. Regretfully, we cannot provide support for third party plugins or scripts as stated on the support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included with the theme package should be directed to the plugin author.

Thank you for understanding.

Cheers!
Ismael

Hey!

My bad! I didn’t notice that you’re using the blog grid style. Please edit config-templatebuilder > avia-shortcodes > postslider.php. Find this code on line 311:

$prepare_excerpt = !empty($entry->post_excerpt) ? $entry->post_excerpt : avia_backend_truncate($entry->post_content, apply_filters( 'avf_postgrid_excerpt_length' , 60) , apply_filters( 'avf_postgrid_excerpt_delimiter' , " "), "…", true, '');

Replace it with this:

$prepare_excerpt = !empty($entry->post_excerpt) ? $entry->post_excerpt : do_shortcode($entry->post_content, apply_filters( 'avf_postgrid_excerpt_length' , 60) , apply_filters( 'avf_postgrid_excerpt_delimiter' , " "));

That should enable the shortcodes on blog grid excerpts.

Regards,
Ismael