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Hi!
Thank you for using the theme.
Do you mind if we take a look at the website? Please make sure that you’re using the latest version of the theme which is Enfold 2.7.
Cheers!
IsmaelHey!
Thank you for the update.
You need to copy the whole code on sidebar.php then make the changes suggested above.
Regards,
IsmaelHey mmekki!
Thank you for using the theme!
You can use the Easy Slider or the Content Slider element inside the Advance Layout Builder or shortcode wand. You can set the autorotation to active.
Cheers!
IsmaelHey!
Thank you for the update.
The related post or You might also like section post items use the same image size. They should be aligned correctly. You can set a min and max height on the thumbnails if you want:
div.related_entries_container .related_column { max-height: 101px; min-height: 101px; }Cheers!
IsmaelApril 24, 2014 at 3:57 pm in reply to: Weird Homepage problem / not found and adding strange extention to the domain #255575Hey!
Thank you for the update.
We visited the site using Chrome Windows 8 and it shows fine. Is this fixed? Please try to remove browser cache or test this on another computer. This is the site that we visited: http://www.allaspectmechanicalservices.com.au/
Regards,
IsmaelHi jhmpcsolutions!
Thank you for visiting the support forum!
I’m sorry but we’re not certain of the issue. What is the filter plugin or scripts that you’re using? A link to your website will help. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin or script author.
Best regards,
IsmaelHi!
Thank you for the update.
I’m sorry but what do you mean by “collection is the same” ? I noticed that you separated the text from the icon. On the icon list element, you can add a title. Use that option to align the icons without modifications. After that, you can properly adjust the space between the icon list items with this on Quick CSS:
#text-3 span.av_font_icon { margin-bottom: 10px; }Best regards,
IsmaelApril 24, 2014 at 3:47 pm in reply to: Since the update, Layer Slider cannot be edited at all #255565Hey brad86!
Thank you for visiting the support forum.
Do you mind if we take a look at the website? From what version of Enfold did you update? The latest update includes the latest version of Layer Slider. Please deactivate all plugins then test it again. If possible, test it on another browser.
Cheers!
IsmaelHey!
That is possible but unfortunately, this is beyond the scope of support and is not a theme related issue. You might need to find a plugin or hire a freelance developer to add the feature for you. Please visit Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.
If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.
Regards,
IsmaelHey!
Thank you for the clips.
Do you have the latest version of the theme, Enfold 2.7? What is the size of the logo image that you uploaded? We want to know because we want to test the same image dimension on our end. Thanks!
Regards,
IsmaelApril 24, 2014 at 3:15 pm in reply to: Upgraded 2.7 and wp 3.9. Similar propblems to other with Text Boxes users #255549Hi lkauffman2003!
Thank you for visiting the support forum!
If you don’t mind, please post the login details here and set it as a private reply. We would like to see what’s happening on the text blocks.
Cheers!
IsmaelHey fsinger!
Thank you for using the theme!
Instead of using the br tags, please create a list. Switch to HTML layer then add something like this:
<ul> <li>- Stickerei</li> <li>- Textildruck</li> <li>- Sonderanfertigung</li> <li>- Berufsbekleidung</li> </ul>Regards,
IsmaelHey clcintx!
Thank you for visiting the support forum!
Do you mind if we take a look at the website? We’re not sure why the notification doesn’t come, maybe a plugin is in conflict. Please try to logout then login again. Test it on another browser if possible.
Regards,
IsmaelHi!
Thank you for the screenshot.
Not sure why the slider content is not stretching the full width and leaving a 1px gap on the right side of the fullscreen slider. Please add this on Quick CSS or custom.css:
div.avia-slideshow.avia-slideshow-1.avia-slideshow-featured.av_slideshow_full.avia-fade-slider { width: 100.2%; }Best regards,
IsmaelHi philippe2812!
Thank you for using the theme!
The main font color can be change on General Styling > Main Content tab > Main Content font color or the Alternate Content tab. The Header tab controls the menu item colors and everything on the header.
Cheers!
IsmaelHey!
Thank you for the update.
Do you mind if we take a look at your current installation now? The mega menu should span full width specially when you have 4 columns.
Cheers!
IsmaelApril 24, 2014 at 2:40 pm in reply to: Need to remove image on product pages but keep single product sidebar #255521Hey jackpeters!
Thank you for using the theme!
The website posted above is not loading on my end. Please use this to remove the single product image:
.single .template-shop div.product div.images { display: none; }Cheers!
IsmaelApril 24, 2014 at 2:34 pm in reply to: How to put a button link in the menu and take out the search icon? #255516Hi!
Thank you for using the theme!
If you don’t mind, please post a screenshot of the button that you want and a link to the website. You can create a custom link then we can modify the css style of the menu to create a button.
Regards,
IsmaelHey!
Please try this:
div.ls-l .avia-button-center { margin-left: -100px; }Adjust the margin value if necessary.
Best regards,
IsmaelHi!
Thank you for the update!
2.) Please use this to remove the borders:
#header_main_alternate { border-bottom: none; } #header_main { border-bottom: none; }3.) Use this to hide the top bar:
#header { margin-top: -30px; }4.) Use this to remove table borders and make the background white:
tr:first-child th, tr:first-child td { border: none; } .main_color tr:nth-child(odd), .main_color .pricing-table>li:nth-child(odd), .main_color .pricing-extra { background: white; }Regards,
IsmaelHi!
Thank you for using the theme!
You can add this on Quick CSS or custom.css:
.html_header_top.html_bottom_nav_header .main_menu ul:first-child>li a { font-size: 16px; }Regarding the slider, You can add a layer then switch to HTML / Video / Audio. Add the text then position them to the right of the slider container.
Regards,
IsmaelHey TinyGiantStudios!
Thank you for using the theme!
I checked the website but I’m not sure which parallax effect you’re referring to. Can you please post the link to the actual page with the parallax background? A screenshot will help. The 2.7 update fixed certain issues with the parallax effect. Basically, all you need to do is add a Color Section then add a background image. Set the background attachment to parallax or fixed.
Best regards,
IsmaelHey!
@discosource & paic: Please post the website url here. We would like to check it. This might not be related but please try to increase the wordpress php memory limit to at least 128M. The first thing you can do to fix this is to add the following lines in your wp-config.php file located at the root of wp directory:
define( 'WP_MEMORY_LIMIT', '128M' ); define( 'WP_MAX_MEMORY_LIMIT', '256M' );You can also contact your host if you’re not comfortable doing the adjustments yourself. Refer to this link for more info: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/
Cheers!
IsmaelApril 24, 2014 at 1:59 pm in reply to: My edit type in text box is showing up as invisible when i am adding text #255489Hi!
Thank you for using the theme!
@fixedopsinsight: Please post the login details here and set it as a private reply. We would like to check it. Make sure that you’re running the latest version of the theme and if possible deactivate all plugins. That will greatly help in order for us to find the issue.
@paic: The text blocks should not automatically generate <p> and <br> tags because of the function avia_remove_autop which disables the nesting of <p> and <br> tags. If you don’t mind, we would like to see the actual website. Please post a sample code that you’re using, we’ll test it on our end. Thanks!Best regards,
IsmaelHey mikemurphy10!
Thank you for using the theme!
Please add this on Quick CSS or custom.css:
@media all and (max-width: 767px) { .responsive #header_meta .social_bookmarks li:last-child { border-right: 1px solid #000080 !important; } .av_phone_active_right.av_secondary_right .phone-info.with_nav span { border: none; } }Best regards,
IsmaelHi!
@BrendaSarg: You’re using a very old version of the theme and if I am not mistaken, there are the same number of thumbnail size on Enfold version 2.4.5. Where do you see the 4 options for the images? Do you mind providing a screenshot? Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/Regards,
IsmaelHey 0rca!
Thank you for the info. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author. The theme does not utilize any wp_nav_menu_edit hook and I’m not even sure if such thing exist.
Thank you for understanding.
Best regards,
IsmaelHey paic!
Thank you for using the theme!
The text blocks should not automatically generate <p> and <br> tags because of the function avia_remove_autop which disables the nesting of <p> and <br> tags. If you don’t mind, we would like to see the actual website. Please post a sample code that you’re using, we’ll test it on our end. Thanks!
Best regards,
IsmaelHi!
Thank you for visiting the support forum!
WPML is still fixing some of the issues and more info are covered on this thread: http://wpml.org/2014/04/wpml-3-1-5b2-wordpress-3-9-support/
We will have to wait until they fix all the bugs related to WP 3.9. Thank you for understanding.
Cheers!
Ismael -
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