Hi RobWu!

Thank you for using the theme!

The advance layout builder is not available for post because the post content is simply not suited for the kind of layouts it creates. You can only use the insert shortcode wand if you want to utilize the avia elements. Watch this video on how to add the avia builder on posts and custom post types: http://vimeo.com/64996057

These are the following problems that may occur when you switch to Advance Layout Builder on posts.

– Featured image will be lost on the single post view.
– The post title will switch to the left of the header instead of below the featured image.
– You can’t comment on posts.
– No related posts will be shown or interesting links.

Cheers!
Ismael

Hi mjaraas!

Thank you for visiting the support forum!

Checking the site on Windows Chrome IE 8, the hover still shows the arrow icon. On what browser and OS are you testing this with? A screenshot showing the hover icon on your end will help.

Regards,
Ismael

Hi ConflateGermany!

Thank you for using the theme!

Have you tried to logout then login again? For the meantime, you can update the theme via FTP. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

I’ll ask Dude if he got any idea why the auto update is not working.

Best regards,
Ismael

Hi quadreria_bologna!

Thank you for using the theme!

We haven’t tested the plugin, honestly. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. This kind of plugin is bit comprehensive and we won’t be able to fix any existing incompatibilities between two themes. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author.

Regards,
Ismael

Hey!

Thank you for the clip.

We did check the site on Chrome and Firefox Windows 8 but it’s not happening there so we’re not entirely sure what’s causing this on your end. Maybe, a hardware lag or something? And again, the website is using Enfold version 2.5. Please update to WP 3.9 and Enfold 2.7.1. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Ismael

Hey Andrea!

Thank you for the info.

Please add this to fix the cut off area of the footer:

#socket {
padding-bottom: 20px;
}

Regards,
Ismael

Hey!

Thank you for the update.

The quality of the image on the fullscreen slider is the same exact quality that you have on the original image. The background-size of the full screen slider is set to cover in order to avoid image stretching and retain the correct proportion and ratio of the image. You can set it to 100% if you want but the background image will stretch depends on the screen resolution and it will definitely look ugly on smaller screens with wide resolution. The image size that you’re using is quite good but if you want to know, the demo uses images with 1500x1500px dimension for the fullscreen slider. You can add this on Quick CSS or custom.css if you want to set the background size to 100%:

.avia-fullscreen-slider .avia-slideshow>ul>li {
width: 100%;
height: 100%;
background-size:  100% 100%;
background-position: center center;
}

Cheers!
Ismael

Hi Padlee!

Thank you for visiting the support forum!

Please add this on Quick CSS or custom.css:

.woocommerce div.product-sorting {
display: none;
}

Regards,
Ismael

Hey!

Thank you for the update.

How did you add the video? If you don’t mind, please post the code that you use on pastebin.com. We would like to try it on our end. Also, please deactivate the “Use Google CDN version of jQuery” option on the LayerSlider option page. It loads an old jquery version (1.8.3) which is outdated and breaks the menu builder, etc. code. Dude suggested this fix for the layer slider and it might save you a lot of headache in the future.

Cheers!
Ismael

Hey!

Thank you for using the theme!

Please deactivate all plugins then test it again. If you don’t mind, please provide us with a link to your websites. We would like to check it. Make sure that you’re running WP 3.9 plus the latest version of Enfold which is 2.7.1. You might also want to increase the wordpress php memory limit to at least 128M. Depending on your hosting environment you might experience an issue when trying to access the Advance Layout Builder. This is usually due to the builder timing out because of a memory limit in your server environment. The first thing you can do to fix this is to add the following lines in your wp-config.php file located at the root of wp directory:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

You can also contact your host if you’re not comfortable doing the adjustments yourself. Refer to this link for more info: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

Best regards,
Ismael

Hi!

Thank you for the info.

We’re not really where the issue is coming from but reading on the codecanyon support forum the author of the layer slider is planning to drop off the phpQuery so this issue, we hope, will not happen again. Please edit config-layerslider > Layerslider > helpers > phpQuery.php, find this code on line 1421:

? mb_eregi('\w', $char)

Replace it with:

? preg_match('@\w@', $char)

Let us know if it works.

Cheers!
Ismael

Hey!

Thank you for the link.

You can add this on Quick CSS or custom.css:

#main, .html_stretched #wrap_all {
background-color: transparent;
}

.alternate_color, .main_color {
background-color: rgba(255,255,255,.5);
}

Cheers!
Ismael

Hi!

The data for the layerslider which is located on the database. If the database is not properly transferred with the help of the plugins that we suggested above, the slider data will be lost. I’m so sorry about this but I think we won’t be able to help you unless you tell your hosting provider to restore the website.

Regards,
Ismael

Hey!

Thank you for the link. :)

You can add this on Quick CSS or custom.css to fix the widget alignment:

.flex_column .widget .widgettitle, .content .widget .widgettitle {
margin-top: 0;
}

Add this one to remove the alternate color of the tables.

.main_color tr:nth-child(odd), .main_color .pricing-table>li:nth-child(odd), .main_color .pricing-extra, .main_color tr:nth-child(even), .main_color .avia-data-table .avia-heading-row .avia-desc-col, .main_color .avia-data-table .avia-highlight-col, .main_color .pricing-table>li:nth-child(even), body .main_color .pricing-table.avia-desc-col li {
background: #fcfcfc;
}

Change the background color value.

Best regards,
Ismael

Hey!

@Pixelbits: Thank you for sharing the possible fix. :)

@bymoon: The Enfold 2.7.1 patch should fix the issue with the text blocks. Meanwhile, you might want to try the fix posted by @Pixelbits on the tread mentioned above. https://kriesi.at/support/topic/visual-editor-not-working-after-update-to-wp-3-9/#post-259074 :)

Regards,
Ismael