Hey!

Thank you for the info. You’re the only one having this issue out of thousands of Enfold users. When I checked the dashboard, I got this error:

An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

You can do the following:

1.) Please upload the WooCommerce files again then activate it. I can see the plugin files listed on Appearance > Editor panel but it is not installed as a plugin.
2.) Override the WordPress theme files.
3.) Ask your host for any error logs regarding the issue.

Cheers!
Ismael

Hey!

The preview is working fine. Please try to click Preview Changes twice. Maybe, you’re seeing the cached version of the preview page. Did you re-create the testimonials? Please create a test page with the testimonial element. Let us know if the section is still broken.

Best regards,
Ismael

Hey!

Thank you for the update. The code seems to work on my installation when I copy your template. Please post the login details. We would like to check it.

Regards,
Ismael

Hi!

If you want this filter to work on all pages, given that you built the pages using the template builder, remove the wp conditional function:

add_filter('avf_template_builder_content', 'avia_add_social_toolbar_template_builder', 10, 1);
function avia_add_social_toolbar_template_builder($content = "")
{
	$content .= avia_social_share_links(array(), false);
	return $content;
}

Cheers!
Ismael

Hi Stephane!

Thank you for using Enfold.

The fullwidth sub menu is not meant to be use as the main menu. It doesn’t have the mobile menu capability of the default menu. I’m sure Kriesi is planning to upgrade this element so that it can be used as the default menu. You can help out by voting or requesting the feature on our Feature Requests page. Unfortunately, this particular request or modification is more than what we can offer as a support team. The task is simply beyond the scope of support and is not a theme related issue. Please hire a freelance developer or find a third party plugin that coincide with the theme. For further modifications, please visit Envato Studio or Werkpress.

If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.

Cheers!
Ismael

Hi pjdiddy!

Thank you for using Enfold.

I’m sorry but the map tooltip doesn’t have any animation. It will only show when clicked or close when you click on the x mark. You can play around with the Custom Overlay Color and Color Saturation to change the map’s color scheme. Unfortunately, we won’t be able to help you modify the google map elements. This particular request or modification is more than what we can offer as a support team. Please hire a freelance developer or find a third party plugin that coincide with the theme. For further modifications, please visit Envato Studio or Werkpress.

If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.

Cheers!
Ismael

Hi!

Thanks for the update. Looks like the products are fixed now. Which error are you referring to? I don’t see any error on the site.

Best regards,
Ismael

Hey!

Looks like the home pages are working now. What did you do?

Cheers!
Ismael

Hi!

Please switch your advance layout builder to debug mode. Edit function.php, find this code:

if(isset($avia_config['use_child_theme_functions_only'])) return;

Below, add this code:

//set builder mode to debug
add_action('avia_builder_mode', "builder_set_debug");
function builder_set_debug()
{
return "debug";
}

You will be able to see the actual shortcode below the builder. Copy the shortcodes then post it on pastebin.com. I would like to use the template on my installation. The after_section_1 container is a bit persistent, not sure why. It should be removed when I added a new color section below. For the mean time, please add this on Quick CSS or custom.css to remove the color section issue:

.page-id-4383 div#after_section_1 {
display: none;
}

Regards,
Ismael

Hi!

Please set the page’s Layout > Header visibility and transparency to Transparent Header then add a separator element at the very top of the page to move the content downwards. This will give you the closest possible layout that the theme options can offer. Unfortunately, this particular task is simply beyond the scope of support and is not a theme related issue. Please hire a freelance developer to modify the theme as you’d like. For further modifications, please visit Envato Studio or Werkpress.

If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.

Cheers!
Ismael

Hi!

Thank you for the update.

Please post the error log on pastebin.com if you got it. Thousands of users are using Enfold and this issue could have been reported a hundred times by now if there’s anything unusual with the theme code. If you want to optimize the website, you can do the following.

1. Optimize all images with AI/Photoshop or any image editor before uploading to server. Save as web safe’ jpg.
2. Once all images are on the website optimize with EWWW Optimizer plugin twice 1hr 10mins apart.
3. Install WP-Smushit to clean the media director. Run once to remove jpeg extra data, then uninstall.
4. Use BWP Minify plugin to minify scripts and stylesheets.
5. Install WP-Super cache then select all recommended settings.
6. Logout your website, visit every page at least once to create super cache files.
7. Join Cloudflare the setup your website on their CDN, Choose options: Full CDN Optimisation save then activate purge files. Once done, you can log out.
8. Remove unnecessary plugins and extensions.
9. Have a cup of coffee or eat some donuts.
10. Visit your site after 20 minutes or so.
11. Don’t forget to smile.

Go to wp-content > uploads > dynamic_avia folder. Delete the enfold.css file then toggle any theme options. Save changes. Check the page: http://www.generatorservicing.com/servicesolutions/

Best regards,
Ismael

Hey!

Are you referring to the second color section above “KOMPOSITIONEN”? Please edit the color section then apply a unique id on the For Developers: Section ID field. Use “adjust-background-size”, for example then add this on Quick CSS or custom.css to adjust the background size:

@media only screen and (max-width: 767px) {
#adjust-background-size {
background-size: 150% !important;
}
}

Adjust the background-size value if necessary.

Best regards,
Ismael

Hi!

Look for this code:

if(strpos($this->atts['caption_elements'], 'excerpt') !== false && !empty($content)){
                        $markup = avia_markup_helper(array('context' => 'entry_content','echo'=>false, 'id'=>$entry['ID'], 'custom_markup'=>$this->atts['custom_markup']));
						$items .=	"<div class='av-masonry-entry-content entry-content' {$markup}>{$content}</div>";	
					}

Replace it with:

if(strpos($this->atts['caption_elements'], 'excerpt') !== false && !empty($content)){
                        $markup = avia_markup_helper(array('context' => 'entry_content','echo'=>false, 'id'=>$entry['ID'], 'custom_markup'=>$this->atts['custom_markup']));
						$category = get_the_category($entry['ID']);						
						$items .= "<div class='av-masonry-entry-content-category'>{$category[0]->name}</div>";					
						$items .=	"<div class='av-masonry-entry-content entry-content' {$markup}>{$content}</div>";	
					}

For further modifications, please visit Envato Studio or Werkpress.

Cheers!
Ismael

Hey!

Please post the actual page url here. We would like to inspect it. We’ll help you remove the elements but we won’t be able you assist you with the google search modification. This particular request or modification is more than what we can offer as a support team. This task is simply beyond the scope of support and is not a theme related issue. Please hire a freelance developer or find a third party plugin that coincide with the theme. For further modifications, please visit Envato Studio or Werkpress.

If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.

Regards,
Ismael

Hey!

Thank you for using Enfold.

Unfortunately, you can’t change the width of the mega menu without modifying the jQuery script that controls the width calculation. Regretfully, this particular request or modification is more than what we can offer as a support team. This task is simply beyond the scope of support and is not a theme related issue. Please hire a freelance developer. For further modifications, please visit Envato Studio or Werkpress.

If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.

Regards,
Ismael