Page 1556 – Support | Kriesi.at – Premium WordPress Themes

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Posts
October 5, 2015 at 6:05 am in reply to: Multiple location map is positioned wrong #513479
Ismael
Moderator
Hey Khalid!

Thank you for using Enfold.

Edit the google map element then adjust the “Zoom Level” settings. Add this in the Quick CSS field to remove the border:
```
#header_main {
    border-top: 0;
}
```
Regards,
Ismael
October 5, 2015 at 6:00 am in reply to: Textbearbeitung in Advanced Layout Designer unmöglich #513478
Ismael
Moderator
Hi!

The script is gone in the header but is now loaded from another file.
```
parent.processForm('&ftpAction=openFolder');
```
Please try to deactivate all plugins then test it again. What is the current php version? Please ask your hosting provider for the php info page.

Best regards,
Ismael
October 5, 2015 at 5:51 am in reply to: How to get posts to be created in a /blog directory #513477

Ismael
Moderator

Hi!

Thank you for the update. Go to Enfold > Theme Options. Select the “blog-temp” page as blog on Where do you want to display blog? option.

Best regards,
Ismael

October 5, 2015 at 5:50 am in reply to: Post slider problem #513476

Ismael
Moderator

Hey!

I don’t see anything unusual when I edited the portfolio item. Please try to permanently delete the post then recreate it from scratch.

Best regards,
Ismael

October 5, 2015 at 5:42 am in reply to: remove active menu indicator on home page #513472

Ismael
Moderator

Hi!

Great! Glad we could help. :)

Cheers!
Ismael

October 5, 2015 at 5:39 am in reply to: facebook share problem #513471

Ismael
Moderator

Hi!

The login credentials are not working again: https://kriesi.at/support/topic/facebook-share-problem/#post-510757

Please don’t remove it until we fix the issue. Thank you.

Regards,
Ismael

October 5, 2015 at 5:38 am in reply to: question for mobile view #513470
Ismael
Moderator
Hey simonac!

Thank you for using Enfold.

1.) Try to resize the arrow with this in the Quick CSS field:
```
@media only screen and (max-width: 767px) {
#top .avia-slideshow-arrows a {
    height: 30px;
    line-height: 12px;
    font-size: 12px;
    text-indent: -600%;
}

#top .av-control-minimal .avia-slideshow-arrows a:before {
    line-height: 30px;
}
}
```
2.) Add this inside the media query above:
```
#top .avia-logo-element-container .slide-entry {
width: 33%;
}
```
3.) Add something like this in the slider caption:
```
<div id="team_mobile"></div>
```
Cheers!
Ismael
October 5, 2015 at 5:26 am in reply to: Set up separate navigation in gallery area #513467

Ismael
Moderator

Hey!

Please provide a screenshot so we can better understand what you’re after. Use imgur or dropbox.

Regards,
Ismael

October 5, 2015 at 5:22 am in reply to: How to apend additional icon font #513466

Ismael
Moderator

Hi!

I’m sorry, unfortunately, that’s not possible. You will have to install the font manually. Please visit their documentation page. Applying a unique name for each zip file will prevent the font icons from overriding the previous set.

Regards,
Ismael

October 5, 2015 at 5:20 am in reply to: Bullets icons not showing on mobile devices #513465

Ismael
Moderator

Hi!

It’s not showing on desktop either. How did you install font awesome?

Best regards,
Ismael

October 5, 2015 at 5:12 am in reply to: Blog Categories #513458
Ismael
Moderator
Hey!

You should add the code on functions.php, not functions-enfold.php.
```
add_filter('avia_layout_filter', 'avia_change_post_layout', 10, 2);
function avia_change_post_layout($layout, $post_id){
	if(is_tax('portfolio_entries') || is_tag()) {
        $layout['current'] = $layout["fullsize"];
        $layout['current']['main'] = "fullsize";
	}
    
    return $layout;
}
```
Regarding the ready more issue, did you add any filters other than one we recommended above?

Cheers!
Ismael
October 3, 2015 at 9:27 am in reply to: change portfolio default filtering ( all button ) #513119

Ismael
Moderator

Hi amirhossein!

Thank you for using Enfold.

Follow the solution provided here: https://kriesi.at/support/topic/portfolio-grid-default-category/#post-428680

In your case, the .categoryname_sort_button could be replace with graphic_sort_button.

Regards,
Ismael

October 3, 2015 at 9:23 am in reply to: Video Inside Slider Caption #513118

Ismael
Moderator

Hi jesseaborden!

Thank you for using the Enfold.

Unfortunately, the theme doesn’t recognize wistia media url so you have to use youtube, vimeo or self hosted videos (mp4, ogg etc) in a lightbox.

Regards,
Ismael

October 3, 2015 at 9:19 am in reply to: Center Copywrite message #513117
Ismael
Moderator
Hey mips1000!

Thank you for using Enfold.

Please add this in the Quick CSS field:
```
#socket .copyright {
    float: left;
    text-align: center;
    width: 100%;
}
```
Regards,
Ismael
October 3, 2015 at 9:09 am in reply to: Problem avia post navigation – Portfolio #513113

Ismael
Moderator

Hi soltner!

Thank you for using Enfold.

Could you please provide the login details so we can see what’s going on in your installation? Set them in the private field.

Cheers!
Ismael

October 3, 2015 at 8:45 am in reply to: Issue adding xml code in the text block.. #513109

Ismael
Moderator

Hey!

Please edit the code block, add the xml code in the editor then add “xmp” in the Code Wrapper Element field, without the quotes.
http://www.w3.org/TR/REC-html32#xmp

Cheers!
Ismael

October 3, 2015 at 8:39 am in reply to: Textbearbeitung in Advanced Layout Designer unmöglich #513108
Ismael
Moderator
Hey!

I’m getting a script error in the advance layout builder. Do you remember adding this code somewhere?
```
<html>
<body>
<script type="text/javascript">
    parent.processForm('&ftpAction=openFolder');
</script>
</body>
</html>
```
It is being rendered above the html tag. I tried to deactivate all plugins, no dice. A custom modification perhaps?

Regards,
Ismael
October 3, 2015 at 8:33 am in reply to: Set up separate navigation in gallery area #513107

Ismael
Moderator

Hey!

Use the advance layout builder when you build the content of the portfolio item. Add the “Separator / Whitespace” below the gallery. Set it to custom then adjust the options.

Cheers!
Ismael

October 3, 2015 at 8:13 am in reply to: Mega menu #513105

Ismael
Moderator

Hey!

Disable the “This column should start a new row” setting in the mega menu’s column.

Cheers!
Ismael

October 3, 2015 at 8:07 am in reply to: How to apend additional icon font #513104

Ismael
Moderator

Hey!

This is actually a small bug in the font icon loader. If you upload icon fonts in the same font icon family (fontello, entypo etc), it will override the whole set. Try to upload all icons fonts that you want in one go.

EDIT: Add a unique name for each icon set in the field beside red “Download webfont” button. (http://fontello.com/)

Cheers!
Ismael

October 3, 2015 at 7:40 am in reply to: Website backend is slow + error-log tells "enfold/framework" cannot be served #513103
Ismael
Moderator
Hi Simon!

Thank you for using Enfold.

I tried to access the dashboard but the login credentials above are not working. We usually recommend the memory limit to be set to at least 128M. If it doesn’t fix the issue, try to deactivate all plugins then do a simple test. Activate the plugin one at a time in order to find which is causing the issue. Also, try to check if there is anything in the error logs.

Regarding the menu issue, add this in the .htaccess files to increase the max_input_vars value:
```
php_value max_input_vars 3000
```
Regards,
Ismael
October 3, 2015 at 7:35 am in reply to: Stacking navigation links into two rows. #513102

Ismael
Moderator

Hey!

Sorry if we close this thread without providing a solution. You can find the solution on the new thread. https://kriesi.at/support/topic/stacking-navigation-links-into-two-rows-2/#post-513101

Best regards,
Ismael

October 3, 2015 at 7:33 am in reply to: Stacking navigation links into two rows. #513101
Ismael
Moderator
Hi Joe!

Thank you for using Enfold.

Add this code to fix the menu issue:
```
#avia-menu li a {
    height: 50px !important;
    line-height: 50px !important;
}
```
It will also fix the vertical alignment of the menu container. Add css media queries to adjust the style of the menu on different screen sizes.

Best regards,
Ismael
October 3, 2015 at 7:30 am in reply to: Visual Editor and posts problem #513100

Ismael
Moderator

Hey!

This has been the default behaviour ever since we enable the advance layout builder for posts. If you switch to ALB, all default post elements will be removed including the post title, post meta info etc. You will be able to build the post content from scratch. Also, you have to add a summary in the Excerpt box in order to show an excerpt in the blog overview page.

Regards,
Ismael

October 3, 2015 at 7:23 am in reply to: remove active menu indicator on home page #513099
Ismael
Moderator
Hey!

Try to replace the css modifications with this:
```
.home .current_page_item a .avia-menu-fx {
    display: none !important;
}

.home .current_page_item:hover a .avia-menu-fx {
    display: block !important;
}
```
Remove browser cache then reload the page.

Regards,
Ismael
October 3, 2015 at 7:18 am in reply to: Hit Update and losing content #513098
Ismael
Moderator
Hi!

Please try the following:

1.) Current PHP version is 5.3.28, please ask your hosting provider to upgrade to 5.4 or higher versions. There’s a slim chance that this will fix the issue but at least you get to upgrade PHP which is a plus.

2.) Go to wp-content, look for the plugins folder then rename it. This will temporarily disable all plugins in your installation. Remove browser cache then test the page editor.

3.) Try to adjust the auto save interval of WP. Add this in the wp-config.php file located in the wp root directory:
```
define('AUTOSAVE_INTERVAL', 99999);
```
If possible, please ask your hosting provider to create a php info page. Thank you.

Cheers!
Ismael
October 3, 2015 at 6:51 am in reply to: vertical alignment of image in content section #513097
Ismael
Moderator
Hey!

Please turn on the custom css class: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

Edit the image element, add a unique custom css class attribute as described in the documentation. Use “custom-image” for example, add this in the Quick CSS field to center align the image:
```
#home .custom-image {
    position: absolute;
    top: 0px;
    left: 50%;
    transform: translate(-50%, 0);
}
```
Remove the previous code.

Cheers!
Ismael
October 3, 2015 at 6:44 am in reply to: How to get posts to be created in a /blog directory #513096

Ismael
Moderator

Hi!

Are you trying to redirect the posts on a subdomain (http://www.uncorkd.biz/blog/)? I’m sorry but I don’t think that’s possible because they are on a separate installation, using different themes. You can try a redirect plugin but you will have to configure every post manually.

https://wordpress.org/plugins/redirection/
https://wordpress.org/plugins/quick-pagepost-redirect-plugin/

Best regards,
Ismael

October 3, 2015 at 6:39 am in reply to: Logo Alignment in the Header #513095
Ismael
Moderator
Hey!

Do you have any kind of security plugin or country block? I can’t seem to load the page. Try to use this selector to adjust the position of the logo:
```
.header-scrolled .logo {
    top: 1px;
    left: 5px;
}
```
Regards,
Ismael
October 3, 2015 at 6:35 am in reply to: Mobile Site #513093

Ismael
Moderator

Hi!

The site loads fine on my iPod Touch. What is your mobile phone and on what browser are you testing this? Please try to use Chrome or Firefox.

Regards,
Ismael
Author

Posts

Viewing 30 posts - 46,651 through 46,680 (of 67,597 total)

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