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Hi,
Install the WordPress Importer plugin and download the xml file from the demo list above then import it in your installation. If it doesn’t work, reset the database then follow the instructions here. https://kriesi.at/support/topic/demo-content-not-uploading/#post-666468
Best regards,
IsmaelHi,
If we can see the page live, we’ll be able to inspect the element directly. What is the Testimonial Style? And did you put the element inside a column layout or a color section? We tested the initial css code in our installation but we can’t reproduce the issue.
.avia-testimonial-content { font-size: 20px !important; line-height: 30px; } .avia-slider-testimonials .avia-testimonial-meta .avia-testimonial-image { width: 140px; height: 140px; }Screenshot: http://imgur.com/a/BkTFX
Best regards,
IsmaelSeptember 5, 2016 at 8:08 am in reply to: Need some Custom CSS To achieve a certain look / Mega menu issue #681968Hi,
Thank you for using Enfold.
Add this in the Quick CSS field to create a gap between the top bar and the main header:
#header_main { margin-top: 50px; background-color: red; } .header_color .header_bg, #main { background-color: transparent; } .html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 0; }Best regards,
IsmaelHi,
1.) The widget generates an inline styling that we can’t override. You can see that it sets a maximum width and height:
<div class="wppaszone proadszone-4788 " id="4788" style="overflow:hidden; max-width:728px; max-height:90px; margin: 0 auto; text-align:center; ">2.) How did you do this? Did you use grid row element? If not, use the grid row element, set the number of cells and then you can insert the columns inside those cells.
Best regards,
IsmaelSeptember 5, 2016 at 4:55 am in reply to: Enfold + WMPL + WooCommerce – Can't translate product page #681908Hi,
We checked the product pages and they are created with the advance layout builder. The xliff file should contain raw text in order to be translated properly. Unfortunately, this type of translation is not going to work with any advance page builder out there. Translating pages with the advance layout builder is the same when using the visual composer so this short article might help: https://wpml.org/2014/06/use-visual-composers-page-builders-wpml/
Also, these threads, although different themes and plugin, might clear things out:
https://wpml.org/forums/topic/avada-fusion-builder/
https://wpml.org/forums/topic/html-tag-and-shortcode-included-in-word-count/Best regards,
IsmaelHi,
We get these errors when we click the “Next” button in the Step 3 of the W P M L installation. Seems to be a common issue, not related to the theme. Please reset or delete the W P M L plugin and then install it again from scratch.
admin.php?page=sitepress-multilingual-cms%2Fmenu%2Flanguages.php:1 An invalid form control with name=’icl_lang_sel_footer_config[border]’ is not focusable.
Same issue here:
https://wpml.org/forums/topic/i-tried-to-install-wpml-but-i-stuck-at-step-3-and-it-messed-up-my-whole-website/
https://wpml.org/forums/topic/can-not-install-wpml/Best regards,
IsmaelSeptember 5, 2016 at 4:25 am in reply to: neither mansion or portfolio entries are displayed #681903Hi,
I’m sorry but what do you mean by “colored backgrounds”? The masonry element can only use the posts’ featured images.
Best regards,
IsmaelSeptember 5, 2016 at 4:24 am in reply to: How can i add a stretching background image to the whole main content ? #681902Hey Rico008,
Thank you for using Enfold.
Are you using the Color Section? Set the Background Repeat option to “Stretch to fit”.
Best regards,
IsmaelSeptember 5, 2016 at 4:12 am in reply to: Box-Shadow or Border-Image in masonry gallery lightbox #681899Hi,
The selector requires a little adjustment. Replace the css code with the following:
.mfp-gallery .mfp-image-holder .mfp-figure:before, .mfp-gallery .mfp-image-holder .mfp-figure:after { z-index: -1; position: absolute; content: ""; bottom: 10px; left: 5px; width: 50%; top: 90%; max-width: 300px; background: #777; box-shadow: 0 15px 10px #777; transform: rotate(-3deg); } .mfp-gallery .mfp-image-holder .mfp-figure figure:after { transform: rotate(3deg); right: 5px; left: auto; }Best regards,
IsmaelHey craigriches,
Thank you for using Enfold.
A user reported an issue with the plugin’s “global tabs”, it’s not displaying in any of the page. Someone is currently fixing the issue but we haven’t receive the patch yet. https://kriesi.at/support/topic/taba-manager-problem/
Best regards,
IsmaelSeptember 5, 2016 at 4:02 am in reply to: change caption text (size) on header (easy) slider #681897Hey Ronaldgoudriaan,
Thank you for using Enfold.
It is possible to adjust the font size of the caption title and content but you cannot set a specific content based on user roles. Please use this in the Quick CSS field:
/* title */ .avia-slideshow .avia-caption .avia-caption-title { font-size: 15px; } /* caption */ .avia-caption-content { font-size: 12px; }Best regards,
IsmaelSeptember 5, 2016 at 3:57 am in reply to: Contact form problem: Reply-to reply email to admin, not to sender #681896Hi,
Please try this in the functions.php file:
add_filter('avf_form_from', 'avf_form_from_mod', 10, 3); function avf_form_from_mod($from, $new_post, $form_params) { $from = urldecode($new_post['2_1']); return $from; }If it’s not working, you just have to manually copy the email address info from the email message after hitting the reply button.
Best regards,
IsmaelHey Tflores87,
Thank you for using Enfold.
1.) The advance layout builder is disabled for the base Shop Page but you can enable it manually. Keep in mind that this feature is still in beta mode. Some of the default shop options may not work properly. http://kriesi.at/documentation/enfold/custom-woocommerce-shop-overview/
2.) The tags will go to the default archive or tag page unless you found a way to redirect it to the custom tag page.
Best regards,
IsmaelHi,
Thank you for the info. And we are very sorry for the late response.
Please check if the “upload_tmp_dir” php directive is set correctly. You can ask your hosting provider to configure the settings.
Related link: https://kriesi.at/support/topic/demo-content-not-uploading/#post-666468
And please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
IsmaelHi,
We are very sorry for the late response.
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 14 bytes) in /home/magnific/public_html/wp-includes/wp-db.php on line 1822. Sometimes if I refresh that page with the error, it will give me the dashboard again.
The error refers to insufficient php memory limit which is probably set to the default value which is 64M. Please ask your hosting provider to increase the value to at least 128M. You can also adjust it manually. Please follow the instructions here:
https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHPBest regards,
IsmaelHi,
Thank you for the link. However, I don’t see any apparent issues with the images. Could you please provide a screenshot of the issue? Please use imgur or dropbox.
Best regards,
IsmaelHey Karsten,
Thank you for using Enfold. And we would like to apologize for the late response.
Please add this in the functions.php file to sort the items from oldest posts to the latest:
function avia_post_slide_query_mod( $query, $params ) { $query['orderby'] = 'date'; $query['order'] = 'ASC'; return $query; } add_filter( 'avia_post_slide_query', 'avia_post_slide_query_mod', 10, 2);Best regards,
IsmaelHi,
Thank you for the info.
We deactivated the plugins but the element is still not working correctly. Did you modify any of the theme files?
Best regards,
IsmaelSeptember 5, 2016 at 2:42 am in reply to: Display Featured Image + Title & Excerpt of a Portfolio Item in a lightbox #681883Hi,
We are very sorry for the late response.
This is possible but you have to edit the portfolio items and set the “Overwrite Portfolio Link setting” to “Define a custom link”. Add the url of the featured image. Add this code in the functions.php file to use the excerpt as the lightbox title.
function avf_portfolio_custom_image_container_mod($link_markup, $entry) { $the_id = $entry->ID; $custom_link = get_post_meta( $the_id ,'_portfolio_custom_link', true) != "" ? get_post_meta( $the_id ,'_portfolio_custom_link_url', true) : false; $link = !empty($custom_link) ? $custom_link : get_permalink($the_id); $title = get_post(get_post_thumbnail_id($the_id))->post_title; $link_markup[0] = "a href='{$link}' title='{$entry->post_excerpt}' "; return $link_markup; } add_filter('avf_portfolio_custom_image_container', 'avf_portfolio_custom_image_container_mod', 10, 2);Best regards,
IsmaelHi,
Warning: require_once(config-templatebuilder/config.php): failed to open stream: No such file or directory in /home/…/public_html/wp-content/themes/enfold/functions.php on line 419
This means that the file or folder is missing. Please check if the file config-templatebuilder/config.php exists. If not, get a fresh copy of the theme from your Themeforest account then update the theme manually or via FTP. http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Best regards,
IsmaelSeptember 4, 2016 at 5:49 am in reply to: Nextgen Gallery not working any more – sporadic issue #681724Hey njrestorations,
Thank you for using Enfold.
Looks like this is a common issue with the plugin. Did you get any information from the plugin author?.
Related links:
https://wordpress.org/support/topic/invalid-displayed-gallery/page/2/
https://wordpress.org/support/topic/invalid-displayed-gallery-all-galleries-gives-same-error/Best regards,
IsmaelHey Francesco!
Thank you for using Enfold.
This is possible but it will require quite a few modifications. Try to use the “avf_form_autorespondermessage” filter. Or try another plugin like Contact Form 7 or Gravity Forms.
Related links:
https://kriesi.at/support/topic/remove-your-message-in-contact-form/#post-676766Regards,
IsmaelHi,
Please use this in the functions.php file instead:
add_action('after_setup_theme', 'ava_disable_gmap'); function ava_disable_gmap() { add_filter('avf_load_google_map_api', function($load_google_map_api) { $load_google_map_api = false; return $load_google_map_api; },10,1); add_filter('avia_google_maps_widget_load_api', function($load_google_map_api) { $load_google_map_api = false; return $load_google_map_api; },10,1); }Best regards,
IsmaelHi,
The Advance Layout Builder cannot be used for the page if it is set as Shop Page. You have to enable the custom shop page support but this feature is still in beta version which means that some of the shop options may not work properly. http://kriesi.at/documentation/enfold/custom-woocommerce-shop-overview/
Best regards,
IsmaelSeptember 3, 2016 at 3:22 am in reply to: Gallery on iOS: Tooltip on primarily tapped gallery image does not disappear #681513Hey LarryLayouter,
Thank you for using Enfold.
We will ask Kriesi to check thread. For now, you can hide the tooltip on mobile.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .avia-tooltip.avia-tt { display: none !important; } }Best regards,
IsmaelSeptember 3, 2016 at 3:14 am in reply to: Internal Server Error Code 500 detected by Googlebot on 3 ENFOLD php files #681512Hi,
Thank you for the info. We will ask Kriesi and our developers to check the thread. Please wait for their response.
Best regards,
IsmaelHi,
Use single quotation marks instead of quotation marks. Example:
<a href='http://www.google.com'>Test</a>Best regards,
IsmaelHi,
I’m sorry but the screenshot do not exist. Please use imgur or dropbox. Or post the login details here so that we can check the settings.
Best regards,
IsmaelSeptember 3, 2016 at 2:46 am in reply to: The programm isn't shown how i want it in the mobile menü #681507Hi,
The idea is to have two versions of the section, displaying the first one on desktop while hiding the other to be displayed on mobile, vice versa. You can add the css code in the Quick CSS field.
Best regards,
IsmaelHi,
1.) Did you place it below the previous code?
.av-inner-masonry-content-pos-content > * { display: inline-block !important; margin-right: 5px; } .av-masonry-text-sep.text-sep-author, .av-masonry-author { display: none !important; }2.) Unfortunately, you can’t move the date before the title without modifying the parent theme files. If you want to make it bigger, use this:
.av-masonry-date, .av-masonry-text-sep { font-size: 20px; }Best regards,
Ismael -
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