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Viewing 30 posts - 30,121 through 30,150 (of 67,591 total)
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  • in reply to: Demo images do not upload #951324

    Hey virtualbis,

    Thank you for using Enfold.

    We already notified Kriesi regarding the issue. Are you going to use the actual demo images in the site? Please try to edit the full width slider and add a dummy images for now.

    Best regards,
    Ismael

    in reply to: STILL no video in playing in my background #951322

    Hi,

    This thread might help.

    // https://kriesi.at/support/topic/video-autoplay-4/#post-947097

    Just add the modifications. However, you have remove the ‘.$autoplay.’ attribute in the “avia_html5_video_embed” function.

    $output .= '<video class="avia_video" '.$image.' '.$autoplay.' preload="metadata" controls id="'.$uid.'" >';
    

    to..

    $output .= '<video class="avia_video" '.$image.' preload="metadata" controls id="'.$uid.'" >';
    

    Best regards,
    Ismael

    Hi,

    The theme is compatible with W P M L. If you’re using Polylang, you should configure the theme options for each language. Set the frontpage in the Enfold > Theme Options panel. Reset the Settings > Reading to default.

    Best regards,
    Ismael

    in reply to: Enfold masonry and "Photo Gallery" Plugin #951316

    Hi,

    The previous page no longer exist. Please create a test page so that we can see the issue. And upgrade the theme from version 4.2.3 to version 4.3.1 to fix the script issues.

    Best regards,
    Ismael

    in reply to: Error 500 when updating a page #951300

    Hey!

    Did you update the theme manually? Please check the if the shortcode files are duplicated in the config-templabuilder > aviashortcode folder. Try to remove the whole folder and then replace it with the current version.

    Regards,
    Ismael

    in reply to: enfold woocommerce problem saving product #951299

    Hi,

    Thank you for the update. Do you have version 4.3.1? Please post the login details so that we could the check the site. If possible, please deactivate the plugins temporarily.

    Best regards,
    Ismael

    in reply to: Product stat review widget not showing up anumore #951297

    Hi,

    Thank you for using Enfold.

    Did you update the theme manually? Please check if the product_snippets shortcode are still outside the product_snippets folder in the configtemplatebuilder > aviashortcodes folder. Provide the login details if that’s not the case.

    Best regards,
    Ismael

    in reply to: Audio files won't load #951290

    Hey Paul_Aurania,

    Thank you for using Enfold.

    Is it working if you disable the compression features in the Performance panel? Please provide the login details in the private field. We would like to check it.

    Best regards,
    Ismael

    in reply to: Onepage Topmenu color active item don't work #951287

    Hey Mike61,

    Thank you for using Enfold.

    Try to increase the scroll offset value so it scrolls lower down the page when you clicked on a menu item.

    add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1);
    function avf_header_setting_filter_mod($header) {
    	$header['header_scroll_offset'] = $header['header_scroll_offset'] + 48;
    	return $header;
    }

    Adjust “48” as needed.

    Best regards,
    Ismael

    in reply to: Buttons on tablets #951283

    Hi,

    Where are you testing it? What device? Please try to adjust the css media queries in accordance with the devices’ screen resolutions.

    // https://www.w3schools.com/css/css_rwd_mediaqueries.asp

    Best regards,
    Ismael

    in reply to: Tab Section – tab image size #951277

    Hi,

    You can create your own custom thumbnail or use the ones generated by the theme.

    $avia_config['imgSize']['widget'] 			 	= array('width'=>36,  'height'=>36);						// small preview pics eg sidebar news
    $avia_config['imgSize']['square'] 		 	    = array('width'=>180, 'height'=>180);		                 // small image for blogs
    $avia_config['imgSize']['featured'] 		 	= array('width'=>1500, 'height'=>430 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize']['featured_large'] 		= array('width'=>1500, 'height'=>630 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize']['extra_large'] 		 	= array('width'=>1500, 'height'=>1500 , 'crop' => false);	// images for fullscrren slider
    $avia_config['imgSize']['portfolio'] 		 	= array('width'=>495, 'height'=>400 );						// images for portfolio entries (2,3 column)
    $avia_config['imgSize']['portfolio_small'] 		= array('width'=>260, 'height'=>185 );						// images for portfolio 4 columns
    $avia_config['imgSize']['gallery'] 		 		= array('width'=>845, 'height'=>684 );						// images for portfolio entries (2,3 column)
    $avia_config['imgSize']['magazine'] 		 	= array('width'=>710, 'height'=>375 );						// images for magazines
    $avia_config['imgSize']['masonry'] 		 		= array('width'=>705, 'height'=>705 , 'crop' => false);		// images for fullscreen masonry
    $avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>845, 'height'=>321);		            	// big images for blog and page entries
    $avia_config['imgSize']['entry_without_sidebar']= array('width'=>1210, 'height'=>423 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize'] = apply_filters('avf_modify_thumb_size', $avia_config['imgSize']);
    

    // https://developer.wordpress.org/reference/functions/add_image_size/

    Again, you can use the suggested plugin above to adjust the size of the existing thumbnails or to create your own. :)

    Best regards,
    Ismael

    in reply to: Need form id for Event Tracking #951274

    Hi,

    Thanks for the update. The configuration looks correct. However, you may want to adjust the css selector to target the “submit” button instead of the whole contact form container.

    .avia_ajax_form .button
    

    Best regards,
    Ismael

    in reply to: Error 404 Page – New Feature of Enfold 4.3 #951268

    Hi,

    Thanks for the update. I just checked the 404 options script and it is actually disabled when the W P M L plugin is active. I’m sorry but it seems like you can’t use the option if you’re using W P M L. You’ll find this code inside functions-enfold.php file, line 2096.

    if( ! defined('ICL_SITEPRESS_VERSION') && ! defined('ICL_LANGUAGE_CODE')) {
    

    Best regards,
    Ismael

    in reply to: White Screen after Update #951264

    Hi,

    Thank you for using Enfold.

    Did you update the theme manually? Please check if the shortcode files are duplicated inside the config-templatebuilder > aviashortcodes folder. You can also remove the entire folder and then replace it with the current version.

    Best regards,
    Ismael

    Hey andrea,

    Thank you for using Enfold.

    Try to define a specific width and height to the preview container.

    .single .big-preview {
        width: 300px;
        height: 300px;
    }

    Best regards,
    Ismael

    in reply to: Masonry every Element same height #951258

    Hi,

    Where are you testing this? Please provide the url of the test page. We would like check it. Make sure that the size settings is set to perfect grid.

    Best regards,
    Ismael

    in reply to: Demo Import not working #951257

    Hi,

    Thanks for the update. Please ask your hosting provider to whitelist any request coming from this IP address.

    85.13.149.161
    

    That is where the demo files are located. Let us know if that helps.

    Best regards,
    Ismael

    in reply to: Blogpost excerpt length depending on category #951253

    Hey Pixel_Production,

    Thank you for using Enfold.

    Replace in_category with the is_category function instead. More info here.

    // https://developer.wordpress.org/reference/functions/is_category/

    Best regards,
    Ismael

    in reply to: Portfolio iOS issue #951252

    Hi,

    Thanks for the update. Did you test it on actual safari browser? It works fine on my end.

    Best regards,
    Ismael

    in reply to: icons instead phone info on top bar left #951250

    Hi,

    Thanks for the update. Try to adjust the left position value. Example.

    .responsive .logo {
        left: -40px;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for using Enfold.

    You should be able to find the same script file inside the config-templatebuilder > aviashortcodes > slideshow folder. :)

    Best regards,
    Ismael

    in reply to: Rich snippets errors #951247

    Hey Ralf,

    Thank you for using Enfold.

    Did you switch to the advance layout builder? Please try this filter in the functions.php file to include the schema markup when the builder is activated.

    add_filter('avf_template_builder_content', 'avf_template_builder_content_markup_mod', 10, 1);
    function avf_template_builder_content_markup_mod($content = "")
    {
      if(is_singular('post') ) {
        $markup = av_blog_entry_markup_helper(get_the_ID());
        $content = $content . $markup;
      }
      return $content;
    }

    Best regards,
    Ismael

    in reply to: Problems with Enfold Menu after 4.3 update #951241

    Hi,

    I see. That’s odd. Please try to deactivate the plugins temporarily then remove the browser cache. Check the theme options again afterwards.

    Best regards,
    Ismael

    Hi,

    It’s still the same script issue. Please deactivate the “JDGallery” and “Calculator Pro” plugins. Remove cache before reloading the page.

    Best regards,
    Ismael

    Hi,

    @zimbo: Did you update the theme manually via FTP? Please check if there are duplicated shortcode files in the config-templatebuilder > aviashortcodes folder. If there is, remove the whole directory and replace it with the current version.

    Best regards,
    Ismael

    Hi,

    The theme is not fully configured to work with the plugin so you may need to hire someone to make it compatible with the theme. Unfortunately, we can’t help with that for now. Please contact our partner, Codeable.

    The checkbox works properly when I check the contact the page. What is your browser and OS?

    Best regards,
    Ismael

    in reply to: Relevanssi with Ajax Search don't found keywords #951232

    Hey Mike61,

    Thank you for using Enfold.

    Did you re-index the site after the plugin update? Please provide the login details so that we could check it. And contact the plugin authors for additional help.

    Best regards,
    Ismael

    in reply to: Selfhosted Video and Loop #951228

    Hey Guenter,

    Thank you for using Enfold.

    The audio button seems to be working properly. How did you fix it?

    Best regards,
    Ismael

    in reply to: WooCommerce shortcode removes sidebar #951226

    Hi,

    You need to put the “Easy Custom Sidebars” shortcode in the widget area. It has to be inside the sidebar container, not the ALB. Remove the slider shortcode from the widget area.

    Best regards,
    Ismael

    in reply to: Partner/Logo Element issue with Enfold 4.3 #951222

    Hi,

    Thanks for the update.

    Try this code in the Quick CSS field to fix the vertical alignment.

    #top .avia-logo-element-container .slide-entry {display: table-cell;vertical-align: middle;float: none;}
    #top .avia-content-slider .slide-entry-wrap{margin:0; display: table;}
    

    For the EN version, please remove the current items from the element and then reselect them from the Media library.

    Best regards,
    Ismael

Viewing 30 posts - 30,121 through 30,150 (of 67,591 total)