April 30, 2018 at 4:33 pm #949114
I have upgraded to the latest version of Enfold, and I love the changes :-)
However I cannot save changes to products.
Right now I am just trying to change “featured image” and an image in the textbox.
When clicking on the “Update” button, then noting happens…..
This is one of the products having this issue:
Hope you can help! ;-)May 1, 2018 at 9:49 am #949459
I think the problem is regarding “simple products”.
Other products, I have, in WooCommerce (not being Simple products) are working fine.May 2, 2018 at 8:32 pm #950264
We have pushed an updated version to Themeforest, can you please review it?
BasilisMay 2, 2018 at 8:52 pm #950278
I updated Enfold this afternoon, and tested the problem – I still couldn’t save.
I have just tried again……still no luck.
Do you want to login?May 2, 2018 at 9:19 pm #950294
I have had the same problem for 5 days, I am still waiting for a solution Topic
It only happens on product pages. but for me it’s for Simple + Variable products from what I tested
I get a 500 http error each time I hit the Save button on a product page.
Last update from this afternoon didn’t work either. Updating PHP version to 5.6.34 neither, and adding memory to wordpress neither.
I haven’t been able to work since 5 days.
Hope we find a solution for this matter !May 4, 2018 at 5:37 am #951299
Thank you for the update. Do you have version 4.3.1? Please post the login details so that we could the check the site. If possible, please deactivate the plugins temporarily.
IsmaelMay 4, 2018 at 9:19 am #951456
Find my login details in private section.
Yes, the site is updated.
Debugging Info for Theme support:
AviaFramework Version: 4.7
AviaBuilder Version: 0.9.5
aviaElementManager Version: 1.0
– – – – – – – – – – –
ChildTheme: Enfold Child
ChildTheme Version: 1.0
ChildTheme Installed: enfold
Compress: CSS:all theme files – JS:all theme files
Thanks for helping :-)May 7, 2018 at 10:44 am #952584
Thanks for the info. The product editor works if the plugins are deactivated. Please disable the plugins temporarily then activate them one at a time to find the issue. ( see private field )
IsmaelMay 9, 2018 at 8:25 am #953751
Thanks for helping (next time I will do the testing with the plugins first, and then contact you…..if the problem continues).
I found the plugin making trouble (WP Adverts – WooCommerce Payments).
Again thanks :-)May 10, 2018 at 6:12 am #954334
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