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Viewing 30 posts - 661 through 690 (of 3,751 total)
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  • in reply to: Outer Distance for Special Heading Problem after update #1314423

    Hi,

    Once again sorry for the problems you had. Glad everything works now.

    Enjoy the theme and have a great day. Feel free to come back when you need further assistance.
    I will close the thread for now.

    Best regards,
    Günter

    in reply to: Error av-helper-masonry.php on line 497 #1314421

    Hey alexledesma,

    Thank you for using Enfold – and sorry for the problems.

    I fixed the warning – now your homepage seems to work correctly. Can you check please.

    If you need the updated file:

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_6/shortcodes/av-helper-masonry.php

    Will be fixed in next update.

    Best regards,
    Günter

    in reply to: Accordion toggles go to top of page #1314416

    Hi,

    Glad it works now.

    Enjoy the theme and have a great day. I will close this thread for now.

    Best regards,
    Günter

    in reply to: WPML – masonry element shows wrong language #1314413

    Hi,

    Seems that this thread got mixed up a bit. I answered before:

    Problem seems to be related to WPML not translating the images correctly when using the ajax callback load more button.

    Have you already tried to open a ticket at WPML?

    If not, please do so and add the info above.

    Additional info for WPML:

    enfold\config-templatebuilder\avia-shortcodes\av-helper-masonry.php function query_entries_by_id()
    enfold\config-templatebuilder\avia-shortcodes\masonry_gallery\masonry_gallery.php function ajax_load_more()

    Best regards
    Günter

    Best regards,
    Günter

    in reply to: Accordeon Element Colors lost #1314411

    Hi,

    Your welcome – glad we could fix the problem.

    Enjoy the theme and have a great day. Feel free to come back when you need further assistance.
    I will close this thread for now.

    Best regards,
    Günter

    in reply to: ENFOLD and WPML #1314403

    Hi,

    Did you already try to contact WPML support?
    This problem seems to be WPML related with the import.

    Best regards,
    Günter

    Hi,

    You have different inline styling for the easy slider (see console in browser):

    
    .page-id-171 .avia-slideshow, .page-id-405 .avia-slideshow, .page-id-199 .avia-slideshow, .page-id-3667 .avia-slideshow, .page-id-386 .avia-slideshow, .page-id-352 .avia-slideshow, .page-id-4013 .avia-slideshow, .page-id-422 .avia-slideshow, .page-id-437 .avia-slideshow {
        margin-bottom: 0px;
    }
    
    
    .page-id-5 > #wrap_all > #main > .avia-section > .container > .content > .post-entry > .entry-content-wrapper > .avia-slideshow {
        margin-bottom: 10px;
    }
    

    If you change the first to 10px the hr displays correct.

    Best regards,
    Günter

    Hi,

    Sorry for the problems.

    Reason was, that the selector was too weak in our post css file.

    I already

    – updated enfold\config-templatebuilder\avia-shortcodes\hr\hr.php,
    – removed the CSS in QuickCSS,
    – saved theme options
    – cleared server cache

    On Homepage now the CSS is correct and your margin settings are applied (I only checked the first one below easy slider).

    In case you need the updated file:

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_6/shortcodes/hr.php

    Best regards,
    Günter

    in reply to: Accordeon Element Colors lost #1314369

    Hi,


    @rkumar12

    Thank you for the login data – helped to find the problem. Will be in next update.

    Meanwhile you can replace

    enfold\config-templatebuilder\avia-shortcodes\toggles\toggles.php

    with the content of:

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_6/shortcodes/toggles.php

    – do not forget to make copies of the original files for a fallback
    – save theme options to invalidate the post css files and allow a rebuild
    – clear server and browser cache.

    Best regards,

    Best regards,
    Günter

    in reply to: customized top and bottom margin #1314327

    Hi,

    Sorry once again for the problems you had – but glad to hear that it is fixed now.

    I will close this tread – but feel free to come back whenever you need further assistance.

    Enjoy the theme and have a great day.

    Best regards,
    Günter

    in reply to: Missing backgrounds when upgrading from 4.8.3 to 4.8.6 #1314325

    Hi,

    Glad everything is working now.

    Enjoy the theme and have a great day.

    Best regards,
    Günter

    in reply to: Background color disappearing at 4.8.5 update #1314324

    Hi,

    @Roberta, @Guitar Answer Guy

    Glad we could solve the problems.


    @Guenni007

    You are absolutly right.

    I only decided to write it in this way for easier readabilty and in case we might extend options.

    Best regards,
    Günter

    in reply to: Background color disappearing at 4.8.5 update #1314150

    Hi,

    @Roberta

    Thank you for the login data. Helped to locate the problem on my dev server.

    As I have no access to update the file to check:

    Can you please update enfold\config-templatebuilder\avia-shortcodes\section\section.php

    with the content of

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_6/shortcodes/section.php

    – Do not forget to make a backup of the file for a fallback
    – save theme options (this invalidates our post css files and forces a rebuild)
    – clear server and browser cache

    Fix will be part of the next update.

    Best regards,
    Günter

    Hey betaphase,

    Thank you for using Enfold.

    Can you please update to 4.8.6 – there had been added fixes that might solve some problems – and we work hard to eliminate those we did not catch in testing in the oncoming releases.

    We had many requests to extend styling options and animation possibilites for ALB elements. As e.g. hover effects or sonar effects are not supported by inline style we decided to move all custom stylings to CSS rules and a css file (as other template builder like Elementor also do).

    This makes it easier to extend elements and maintain the readability of code and keep it stable.

    As these changes need a complete change in code we started with some elements providing new styling possibilites like buttons (see changelog 4.8.4) and others which were only changed to support this. We will update all elements step by step in future versions.

    We try to keep our selectors as weak as possible (mostly .container.element-id, a few need #top ) so it should be possible to use custom css selectors with #top or #top #wrap_all to override ours. Adding a custom id to an element will also allows it.

    Some more insight:

    As shortcodes can also be used in sidebars or can be called with do_shortcode() there is a “fallback” for these cases to add the CSS rules in a

    <style>...</style>

    tag right before the element.

    So there would be a possibility to supress the css file generation and only have this “fallback”. But this is currently not implemented. We can add a “add_theme_support” option for special use cases – if this helps you.

    Best regards,
    Günter

    in reply to: Background color disappearing at 4.8.5 update #1314103

    Hi,

    @Roberta

    Sorry for the problems.

    Can you please try to:

    – save theme options (this invalidates our post css files and forces a rebuild)
    – clear server and browser cache

    If this does not help:

    Can you create a WP admin account for us so we can check your backend please ?

    To have private content only visible to you and moderators please create an own thread.

    Please also enable debug mode by adding the code provided in this link to your functions.php file which can be accessed from Appearance > Editor

    This lets us view the shortcode for all the page elements.

    And also specify please what does not work ?

    Thank you.

    Best regards,
    Günter

    in reply to: Image with Hoptspots: Hotspots are not showing #1313960

    Hi,

    Glad you found the problem.

    Feel free to come back when you need further assistance.

    Enjoy the theme and have a great day – and thank you for using Enfold.

    Best regards,
    Günter

    in reply to: Accordeon Element Colors lost #1313956

    Hi,


    @rkumar12

    Please try to save theme options, clear server and browser cache.
    If this does not help please create an own thread and provide WP admin credentials for us and a link to the page which does not work so we can also check your backend.

    Thank you.

    Best regards,
    Günter

    in reply to: 4.8.6 release notes? #1313949

    Hi,

    Thanks for pointing at this: I just updated https://kriesi.at/documentation/enfold/changelog/.

    Best regards,
    Günter

    in reply to: Custom SVG divider #1313943

    Hey idemadv,

    Thank you for using Enfold.

    Please check:

    and also:
    https://kriesi.at/support/topic/how-to-use-avf_custom_svg_shapes/

    Additional Info:

    Please check enfold\config-templatebuilder\avia-template-builder\php\class-svg-shapes.php

    ‘attachment’ and ‘attachment_negative’ have been added for attachment ID’s, so you can use WP media uploader.

    Best regards,
    Günter

    in reply to: Nach WordPress Update auf 4.8 Fehlermeldung #1313921

    Hi,

    Ja, wir haben mit 6.11.8 die letzte Version.

    Leider ist Layerslider nicht in der Lage, einen fix für das Problem zu liefern. Nach ihrer Aussage arbeiten Sie zur Zeit an einem update, können aber keine ETA angeben.

    Best regards,
    Günter

    in reply to: Color Sections + Boarders NOT working! Please help! #1313916

    Hi,

    Did you clear your browser cache – I have black sections, our selector is used and I do not see any #main .container_wrap selector for the sections ?

    Also try an incognito window.

    Best regards,
    Günter

    in reply to: masonry post image is not displayed #1313911

    Hey Micha66,

    Thank you for using Enfold – and sorry for the problems.

    There is a release planned for today that might solve your issue.
    Please update the theme and let us know, if it is solved.

    Best regards,
    Günter

    Hey Bobby,

    Sorry for the problem.

    This bug should be fixed with the next release 4.8.6 – planned for today.

    Let us know, if the update helped.

    Best regards,
    Günter

    in reply to: Please contribute and translate Enfold #1313892

    Hey!


    @mmotorola

    Thanks. I updated the 5 strings.

    Usually I prefer to use https://wordpress.org/plugins/loco-translate/

    – install the plugin on a staging site (you may use real site also), upload the latest theme version
    – goto WP Dashboard -> Loco Translate -> themes -> Enfold
    – Select Czech
    – On Editor tab translate the strings and save
    – In ../enfold/lang you find cs_CZ.mo and cs_CZ.po
    – add these 2 files to a zip so we can add them to core

    Cheers!
    Günter

    Hi,

    Fix will be included in next release.

    If you want you can replace:

    enfold\config-templatebuilder\avia-shortcodes\av-helper-masonry.php
    enfold\config-templatebuilder\avia-shortcodes\masonry_gallery\masonry_gallery.php
    enfold\config-templatebuilder\avia-shortcodes\masonry_entries\masonry_entries.php

    with:

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_5/template_builder/av-helper-masonry.php
    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_5/template_builder/masonry_gallery.php
    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_5/template_builder/masonry_entries.php

    – do not forget to make backup of files for a fallback
    – save theme options (this invalidates all our post css files and forces a rebuild)
    – clear server and browser cache

    Best regards,
    Günter

    Hey Michael,

    Thank you for using Enfold.

    Sorry for the problems. We are working on a fix for this bug and are planing a release on monday.

    I will let you know, when we have the solution asap.

    Best regards,
    Günter

    in reply to: Color Sections + Boarders NOT working! Please help! #1313578

    Hey Blanche,

    Thank you for using Enfold.

    The login did not work.

    But you seem to use custom CSS:

    #main .container_wrap{
    background-color:transparent;
    }

    This is overriding our stylings we moved from inline style to a post css file since 4.8.4:

    .avia-section.av-7hswsj-2158e82c968e2b97fb5ef1c60194f984 {
    background-color: #000000;
    }

    Change your styling to:

    #main .container_wrap :not(.avia-section) {
    background-color:transparent;
    }

    Best regards,
    Günter

    in reply to: Separator / Whitespace element not being applied #1313576

    Hi,

    Second Step:

    – On WP Dashboard goto theme options page
    – change and revert back any option to enable “Save all changes” button
    – click the “Save all changes” button

    – Clear server and browser cache again

    ——

    The reason to save theme options is that this invalidates the generated css files and forces a rebuild so the changes in new hr file can be applied. Else it loads the incorrect css stylings from the old hr file.

    Best regards,
    Günter

    in reply to: 4.8.5 update top margin /padding messed up #1313573

    Hi,

    Thank you for the credentials.

    I checked your homepage.

    If you open the page in the editor in backend, scroll down and open the 1/3 column containing the text “Sermons”.

    Click “Row Settings” Tab -> “Row Margins” Toggle you have a checkbox “Custom top and bottom margin”.

    This checkbox is checked and causes the negative margin to be applied. If you uncheck this and save the page the columns will move down.

    ———-

    I copied your shortcode of this page to my dev server and I see the same layout. I rolled back to 4.8.3 and the layout does not change. Only when I uncheck the checkbox the columns move down.

    ———

    What was the last version before you updated to 4.8.4/4.8.5 ?

    Best regards,
    Günter

    Best regards,
    Günter

    Hey MikepFive5,

    Thank you for using Enfold – and sorry for the late reply.

    I deactivated Enfold js merging and the page loads.

    When activated I get a js error in console: Uncaught SyntaxError: unexpected token: ‘!’

    You are having a lot of plugins running.

    Try to deactivate all, check and reactivate one by one and check.
    Or use a cache plugin like WP Super Cache, ….

    Hope this helps you.

    Best regards,
    Günter

Viewing 30 posts - 661 through 690 (of 3,751 total)