Hi nickdeclercq,

There are a couple of things to try.

First, go to a new portfolio item and then scroll to the top of the screen. Click on Screen Options and make sure Featured Image is checked.

Next, deactivate all active plugins that you have running on the installation. Then log out and log back in and try adding a new portfolio item with featured image, again make sure featured image is checked.

Regards,

Devin

Hi All,

Can we get a link to your site showing the issue? There could be something causing a conflict that we can pinpoint or help in finding the bug/issue.

Regards,

Devin

Hi James,

You can try updating the theme files since you are still on 1.3.1 (newest version is available from your downloads on themeforest). There were some updates to the framework to help wordpress from modifying things within the advanced layout builder.

Ultimately however you may still have to find a third option that allows you to format the tables with html or a plugin and skip over the avia builder. Then make sure that plugin or html is responsive enough that it works for you.

With tables it is difficult because how do you make tabular data really respond properly to a much smaller screen? That is my hangup in trying to come up with a solution in this instance. The theme does some nice javascript trickery to clean them up and reformat them completely but with you needing to add in your own html those same tricks strip it out.

Regards,

Devin

Hi Daniel,

You can use a bit of javascript to unwrap the links. In your js>avia.js file add this line:

$('.cart_list.product_list_widget li a').contents().unwrap();

right after the document ready(function) like this:

$(document).ready(function()

{

$('.cart_list.product_list_widget li a').contents().unwrap();

Regards,

Devin

Hi Andrew,

That layout isn’t currently supported. The sidebar is wrapped under the product photo on single product pages and isn’t a separate entity.

You would need to complete re-do the woocommerce code/integration for the single pages to give yourself a separate outside sidebar which is beyond what we can help with via support.

Regards,

Devin

Hi P,

I’ll put it on my to-do as I finally have quite a few video requests to take care of. So far, I’ve noticed its best to actually use images instead of text for the Layer Slider as the images are better at being responsive than pure text.

Regards,

Devin

If you are interested in me personally just mention me in your task description on Codeable. My profile is here: https://app.codeable.io/profile/661.

Regards,

Devin

Hi Andy,

That is just the default wordpress gallery option. Click on the link in the first sentence on the page you linked for a description of its use from the codex.

Regards,

Devin

Hi Shaz,

We have a number of videos here: https://vimeo.com/channels/aviathemes

I’d suggest starting with: https://vimeo.com/channels/aviathemes/64927356 and then https://vimeo.com/channels/aviathemes/64927358

There is also documentation in the documentation folder if you download the entire package and not just the wordpress files from your downloads on Themeforest.

Regards,

Devin

Hi cajam,

My guess is that you are just not using the correct css. If you can paste what css you are using now as well as link to a page or two showing which h1,h2 items you want to change we can assist.

Regards,

Devin

Hi Thomas,

That level of customization needs to be done by a freelance developer. The amount of time and testing is just beyond what we are able to do via support.

I’d recommend somewhere like Codeable.io for that as well as having it done via a new child theme following my directions in this video (or just download the copy from Kriesi’s comment on the video) : https://vimeo.com/channels/aviathemes/67221517

Regards,

Devin

Hi Ben,

1) There isn’t a theme option for it at the moment so it would have to be done with some custom css to target each icon box individually.

2) We would need to see the site live to get an idea on exactly what space you mean. There is lots of white space and padding in the theme as a design choice since the theme is set up to allow for a lot of flexibility but still retain that well designed look.

3) The best way to update the theme is via FTP following the steps I take in this video: https://vimeo.com/channels/aviathemes/67209750

Regards,

Devin

Hi Katharina,

I would suggest re-uploading the theme again. The file may have gotten corrupted or something like that.

If the issue still persists, disable all active plugins you have running and then re-enable them one by one starting with WooCommerce.

Regards,

Devin

Hi colorit2,

I’ll tag Kriesi on the post since as far as I know if it isn’t supported be default he may not have gotten it working at all or there was an issue preventing him from adding it as a feature.

Regards,

Devin

Hi Tim,

I’m not quite sure what scroll bar you could mean. If you can provide a link to the site we can take a look and go from there.

Regards,

Devin