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Viewing 30 posts - 6,991 through 7,020 (of 8,514 total)
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  • in reply to: Wordpres 3.6 – you can update now :) #132663

    Hi All,

    Try following the steps in this video to downgrade WordPress to 3.5.2: http://www.youtube.com/watch?v=OwNR6NVhVFQ

    Regards,

    Devin

    in reply to: Fullwidth Easy Slider/WordPress 3.6 #132752

    Hi All,

    You can downgrade your version of wordpress following the steps in this video: http://www.youtube.com/watch?v=OwNR6NVhVFQ

    With WordPress, it is never a good idea to upgrade WordPress unless you’ve verified all of your plugins and theme are ready for the upgrade. Even more so if the site is a live business site or sensitive to downtime.

    So for now, downgrade your version of WordPress to get back normal functionality.

    Regards,

    Devin

    in reply to: Serval conflicts with WordPress 3.6 #132857

    Glad you were able to downgrade. We’ll have an update out sometime soon.

    Regards,

    Devin

    in reply to: Wordpres 3.6 – you can update now :) #132658

    Beta and Release Client testing has been done but that doesn’t mean the same thing as live testing on 3.6. With WordPress, it is never a good idea to upgrade unless you have already confirmed all of your active plugins and theme has been updated to support any changes as well.

    in reply to: How to add Enfold Menu to non-WordPress pages? #132247

    Good luck, it will be a bit of a trick but may be doable with a bit of hacking things.

    in reply to: Serval conflicts with WordPress 3.6 #132855

    Hi Pedro,

    It will most likely be a week before the next release for 3.6. We are advising everyone not to update if their site is a release site but we’ll be trying to provide fixes for things as we find them.

    Regards,

    Devin

    in reply to: Contact From Not Scrolling To Top #2 #132619

    Hi Scott,

    With Safari, Chrome and Firefox past versions of browsers are not really supported individually. Specifically with Safari we would have to have the hardware and iOS just to test for it since Apple no longer provides downloads of the browser outside of the Appstore so it isn’t even possible to test for older versions like we would for IE or even installing older versions of FF or Chrome.

    Regards,

    Devin

    in reply to: Keep footer at bottom of the page #132465

    Hi SaveMe,

    That effect isn’t in place for Enfold at the moment. You would need to have a freelance developer add it in with either javascript or css with a new css wrapper. Its typically called a “Sticky footer”.

    Regards,

    Devin

    Hi James,

    In the footer.php if you put your new div and content inside this code it will do that:

    echo "<div class='sub_menu_socket'>";
    $args = array('theme_location'=>'avia3', 'fallback_cb' => '', 'depth'=>1);
    wp_nav_menu($args);
    ?> Add your new div and text here. This line isn't in the footer so just add it <?php
    echo "</div>";

    Regards,

    Devin

    in reply to: Edit Header Source Code #132510

    Hi dstone030777,

    The second line should not be removed as it will cause none of your site styles to load.

    To remove the debugging information you can add this line to the end of your functions.php file:

    remove_action('wp_head','avia_debugging_info',1000);

    Regards,

    Devin

    in reply to: Blurry Images when resizing the window #132086

    Does your laptop have a Retina Display? Testing on my regular 13 inch Macbook I’m still not getting that effect.

    in reply to: Add slider to Blog page #132390

    Hi kaysperre,

    You can use any of the shortcode options by clicking on the magic wand icon in the visual editor. The Media>Easy Slider is the option you will need to use for a slideshow.

    If you wanted to use a full width slider or a layerslider, there isn’t support for that at the moment on a specific blog page.

    Regards,

    Devin

    in reply to: Text Align to Bullet Indent on Tabular Data Table #132309

    Hi nkoranda,

    Can you show us an example on your live site? It sounds like a quick fix but it would be best if it is targeted at that specific group of elements so that it doesn’t cause any issues in other areas.

    Regards,

    Devin

    in reply to: Iconlist Headings & SEO #131528

    Hi designprime,

    In this instance they are just not an element that is expected to be need custom header functionality.

    Regards,

    Devin

    in reply to: How to change padding between layout elements? #132330

    Hi tobiasjo,

    You would need to target each element and change the padding either per page or per element if it is site wide. Right now there aren’t individual padding settings but things should be pretty standard.

    IE – The toggle has no padding but does have a 30px margin:

    .togglecontainer {
    margin: 30px 0;
    position: relative;
    clear: both;
    }

    Which can be seen here: http://kriesi.at/themes/enfold/shortcodes/toggles-accordions/

    Regards,

    Devin

    in reply to: Video not playing in Firefox #132257

    Hi Bruce,

    I believe the video player uses the wordpress oembed functionality so perhaps it isn’t supported there.

    Regards,

    Devin

    in reply to: Javascript conflict on Add/Edit posts pages #130400

    We don’t have a group access to login details or anything but hopefully the plugin author is able to at least point in a good direction.

    in reply to: Portfolio 3 Columns Grid Thumbnail Question #132328

    Hi jingz,

    The columns will resize your images no matter what you choose if the image isn’t large enough to fill in the column. Otherwise the columns won’t fit correctly in a full width container.

    If you put the portfolio in a container it will shrink the column widths and then the images inside.

    Regards,

    Devin

    in reply to: The Menu Manager page seems to be missing. #132233

    Hi D5WDesignGroup,

    In that case, switch to any other theme you have installed and see if is accessible. If not, you will probably need to re-install the wordpress files again to get the correct working wordpress core.

    Regards,

    Devin

    in reply to: Updating and overwriting custom page templates #131960

    Glad we could help :)

    Let us know if you have any other questions or issues.

    Regards,

    Devin

    in reply to: Page content missing or broken in browser tests #132365

    Hi designprime,

    At this point any automated browser testing where it takes a screenshot will not be able to offer true browser testing. With responsive elements, javascript effects and rendering bugs it just isn’t reliable.

    For speed optimization, there is a lot of different things that you can do. The best is to use a caching plugin like WP Super Cache, w3tc and in addition to that minifiy all of the css files. The theme by itself is well coded but it does allow for a of user content which can slow things down. Images, slideshows and multiple instances of each will really slow a page down from rendering.

    You can target elements specifically using the avia element ID’s and the page class selector they are on. Then you can set specific heights on items based on your needs. If you need an example we’ll need to see the site live. You can use http://goo.gl/ to make an temporary url if you don’t want to post it directly.

    Regards,

    Devin

    in reply to: Need Tabs Shortcode…. #132205

    Hi bmacstudio,

    You can try increasing the available php memory with one or all of these settings: http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    It may also be that you need to increase the max_input_vars or the php execution time limit but both are typically best handled by talking to your hosting provider first since many have restrictions or special instructions (although it very similar to increasing the php memory as above).

    Regards,

    Devin

    in reply to: 404 on all pages #132588

    Hi Jeff,

    The best route to go is with the codex entry on permalinks here http://codex.wordpress.org/Using_Permalinks#Fixing_Permalink_Problems

    The theme doesn’t really have any interaction with your permalink settings except for the portfolio custom post type slug name (which defaults to portfolio-item to not cause these kinds of issues). Even with that, it shouldn’t cause any site wide 404 errors.

    Most likely you need to delete and regenerate your htaccess file but it could be something more in depth depending on your install and host.

    Regards,

    Devin

    in reply to: Revision section is not working properly #132584

    Hi cirrus05,

    As far as I know revisions do not work with the Advanced Layout Editor. Since the data isn’t saved inside the visual editor it doesn’t get saved in the same way so it can be a bit buggy.

    Regular post revisions should work fine however or if you are editing a page from within the regular visual editor or text tab of the visual editor.

    Regards,

    Devin

    in reply to: Advanced Layerslider #132455

    Hi Ray,

    You will need to go into the LayerSlider section in your WordPress admin and then open and edit that slide. Just remove the image and then add in your own.

    Regards,

    Devin

    in reply to: How do I activate/place the Parallax effect Options? #129201

    Glad we could help :)

    Let us know if you have any other questions or issues.

    in reply to: Disable some Javascript #132324

    Hi macrunner,

    That wouldn’t be possible unless you went into the single javascript file and removed the items you don’t want to use.

    You can go through and trace out any elements you wont use for sure but I can’t think of anything that would load in on the front end that you could get a performance boost by removing.

    Regards,

    Devin

    in reply to: Show youtube videos in color section like in a slider #131721

    Hi stunna42,

    As Dude said you can use that link to create a control-less iframe code that can then be added in as an iframe.

    Also note our support queue goes by oldest response in a topic first. So self bumping just pushes the topic to the end of our queue.

    Regards,

    Devin

    in reply to: Insert LayerSlider homepage #131717

    Glad that you were able to fix it.

    Just for anyone else to note, the LayerSlider is *not* designed to be added in with shortcodes instead it should be added in with the Advanced Layout Editor.

    Anything else is just not supported at the moment.

    Regards,

    Devin

    in reply to: Problems with Advanced Slider #128315

    Hi Steve,

    Do you mean the LayerSlider or one of the slideshow element built within the layout editor? There is no real best image size for either and with the layerslider the whole thing is controlled by the global settings for each slideshow. There you can set the container size for your elements as well as set the overall width of the group of slides.

    For the regular slideshow element, you would want to put it in a column to make it have full responsive functionality.

    Regards,

    Devin

Viewing 30 posts - 6,991 through 7,020 (of 8,514 total)