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Hi All,
Try following the steps in this video to downgrade WordPress to 3.5.2: http://www.youtube.com/watch?v=OwNR6NVhVFQ
Regards,
Devin
Hi All,
You can downgrade your version of wordpress following the steps in this video: http://www.youtube.com/watch?v=OwNR6NVhVFQ
With WordPress, it is never a good idea to upgrade WordPress unless you’ve verified all of your plugins and theme are ready for the upgrade. Even more so if the site is a live business site or sensitive to downtime.
So for now, downgrade your version of WordPress to get back normal functionality.
Regards,
Devin
Glad you were able to downgrade. We’ll have an update out sometime soon.
Regards,
Devin
Beta and Release Client testing has been done but that doesn’t mean the same thing as live testing on 3.6. With WordPress, it is never a good idea to upgrade unless you have already confirmed all of your active plugins and theme has been updated to support any changes as well.
Good luck, it will be a bit of a trick but may be doable with a bit of hacking things.
Hi Pedro,
It will most likely be a week before the next release for 3.6. We are advising everyone not to update if their site is a release site but we’ll be trying to provide fixes for things as we find them.
Regards,
Devin
Hi Scott,
With Safari, Chrome and Firefox past versions of browsers are not really supported individually. Specifically with Safari we would have to have the hardware and iOS just to test for it since Apple no longer provides downloads of the browser outside of the Appstore so it isn’t even possible to test for older versions like we would for IE or even installing older versions of FF or Chrome.
Regards,
Devin
Hi SaveMe,
That effect isn’t in place for Enfold at the moment. You would need to have a freelance developer add it in with either javascript or css with a new css wrapper. Its typically called a “Sticky footer”.
Regards,
Devin
August 2, 2013 at 12:48 am in reply to: Add text to socket, right align (separate from copyright, but same line) #132477Hi James,
In the footer.php if you put your new div and content inside this code it will do that:
echo "<div class='sub_menu_socket'>";
$args = array('theme_location'=>'avia3', 'fallback_cb' => '', 'depth'=>1);
wp_nav_menu($args);
?> Add your new div and text here. This line isn't in the footer so just add it <?php
echo "</div>";Regards,
Devin
Hi dstone030777,
The second line should not be removed as it will cause none of your site styles to load.
To remove the debugging information you can add this line to the end of your functions.php file:
remove_action('wp_head','avia_debugging_info',1000);
Regards,
Devin
Does your laptop have a Retina Display? Testing on my regular 13 inch Macbook I’m still not getting that effect.
Hi kaysperre,
You can use any of the shortcode options by clicking on the magic wand icon in the visual editor. The Media>Easy Slider is the option you will need to use for a slideshow.
If you wanted to use a full width slider or a layerslider, there isn’t support for that at the moment on a specific blog page.
Regards,
Devin
Hi nkoranda,
Can you show us an example on your live site? It sounds like a quick fix but it would be best if it is targeted at that specific group of elements so that it doesn’t cause any issues in other areas.
Regards,
Devin
Hi designprime,
In this instance they are just not an element that is expected to be need custom header functionality.
Regards,
Devin
Hi tobiasjo,
You would need to target each element and change the padding either per page or per element if it is site wide. Right now there aren’t individual padding settings but things should be pretty standard.
IE – The toggle has no padding but does have a 30px margin:
.togglecontainer {
margin: 30px 0;
position: relative;
clear: both;
}Which can be seen here: http://kriesi.at/themes/enfold/shortcodes/toggles-accordions/
Regards,
Devin
Hi Bruce,
I believe the video player uses the wordpress oembed functionality so perhaps it isn’t supported there.
Regards,
Devin
We don’t have a group access to login details or anything but hopefully the plugin author is able to at least point in a good direction.
Hi jingz,
The columns will resize your images no matter what you choose if the image isn’t large enough to fill in the column. Otherwise the columns won’t fit correctly in a full width container.
If you put the portfolio in a container it will shrink the column widths and then the images inside.
Regards,
Devin
Hi D5WDesignGroup,
In that case, switch to any other theme you have installed and see if is accessible. If not, you will probably need to re-install the wordpress files again to get the correct working wordpress core.
Regards,
Devin
Glad we could help :)
Let us know if you have any other questions or issues.
Regards,
Devin
Hi designprime,
At this point any automated browser testing where it takes a screenshot will not be able to offer true browser testing. With responsive elements, javascript effects and rendering bugs it just isn’t reliable.
For speed optimization, there is a lot of different things that you can do. The best is to use a caching plugin like WP Super Cache, w3tc and in addition to that minifiy all of the css files. The theme by itself is well coded but it does allow for a of user content which can slow things down. Images, slideshows and multiple instances of each will really slow a page down from rendering.
You can target elements specifically using the avia element ID’s and the page class selector they are on. Then you can set specific heights on items based on your needs. If you need an example we’ll need to see the site live. You can use http://goo.gl/ to make an temporary url if you don’t want to post it directly.
Regards,
Devin
Hi bmacstudio,
You can try increasing the available php memory with one or all of these settings: http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/
It may also be that you need to increase the max_input_vars or the php execution time limit but both are typically best handled by talking to your hosting provider first since many have restrictions or special instructions (although it very similar to increasing the php memory as above).
Regards,
Devin
Hi Jeff,
The best route to go is with the codex entry on permalinks here http://codex.wordpress.org/Using_Permalinks#Fixing_Permalink_Problems
The theme doesn’t really have any interaction with your permalink settings except for the portfolio custom post type slug name (which defaults to portfolio-item to not cause these kinds of issues). Even with that, it shouldn’t cause any site wide 404 errors.
Most likely you need to delete and regenerate your htaccess file but it could be something more in depth depending on your install and host.
Regards,
Devin
Hi cirrus05,
As far as I know revisions do not work with the Advanced Layout Editor. Since the data isn’t saved inside the visual editor it doesn’t get saved in the same way so it can be a bit buggy.
Regular post revisions should work fine however or if you are editing a page from within the regular visual editor or text tab of the visual editor.
Regards,
Devin
Hi Ray,
You will need to go into the LayerSlider section in your WordPress admin and then open and edit that slide. Just remove the image and then add in your own.
Regards,
Devin
Glad we could help :)
Let us know if you have any other questions or issues.
Hi macrunner,
That wouldn’t be possible unless you went into the single javascript file and removed the items you don’t want to use.
You can go through and trace out any elements you wont use for sure but I can’t think of anything that would load in on the front end that you could get a performance boost by removing.
Regards,
Devin
August 1, 2013 at 4:30 am in reply to: Show youtube videos in color section like in a slider #131721Hi stunna42,
As Dude said you can use that link to create a control-less iframe code that can then be added in as an iframe.
Also note our support queue goes by oldest response in a topic first. So self bumping just pushes the topic to the end of our queue.
Regards,
Devin
Glad that you were able to fix it.
Just for anyone else to note, the LayerSlider is *not* designed to be added in with shortcodes instead it should be added in with the Advanced Layout Editor.
Anything else is just not supported at the moment.
Regards,
Devin
Hi Steve,
Do you mean the LayerSlider or one of the slideshow element built within the layout editor? There is no real best image size for either and with the layerslider the whole thing is controlled by the global settings for each slideshow. There you can set the container size for your elements as well as set the overall width of the group of slides.
For the regular slideshow element, you would want to put it in a column to make it have full responsive functionality.
Regards,
Devin
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