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Viewing 30 posts - 5,791 through 5,820 (of 8,514 total)
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  • in reply to: Dummy Data not importing #164112

    Hello David!

    Can we see what you have now live (theme installed with no imported data)?

    Have you tried switching to one of the default WordPress themes and trying to upload an image?

    Best regards,
    Devin

    in reply to: Horizontal Contact Form #164108

    Hi Jasmine,

    While it is definitely possible, the contact form you want to do it on would need to be customized to fit that layout with each field getting its own custom width.

    It would be 1-2 hours of time for a freelance developer to customize but it wouldn’t be easily modified down the road since it would be custom to the specific fields at that time.

    Regards,

    Devin

    in reply to: Layer Slider Gone Haywire #164105

    Try switching to one of the default themes and then back to the child theme. Make sure all plugins are not active when you do so.

    Check things out then and try working with the LayerSlider a bit. None of those plugins are listed on the LayerSlider FAQ as being incompatible but its a pretty complicated plugin and there are definitely a lot of things that could cause a conflict if they modify the WordPress admin at all.

    If you have any server side caching, see if you can turn that off in addition to all of the above.

    in reply to: Addthis Hide from homepage #164104

    Hi Andrew,

    The best thing to do then would be to try and use dev tools with your browser to identify the css class selector and adjust the css for the item.

    This is a good intro video for how to do that: http://wptheming.com/2012/07/chrome-developer-tools-wordpress/

    Regards,

    Devin

    Hi Chris,

    I’ve tagged the topic for the head of support and Kriesi as I’m not overly familiar with the specific ins and outs of wpml but hopefully they will be able to shed some additional light on your issue.

    Regards,

    Devin

    in reply to: Vimeo Video on Ajax Gallery #164098

    Thanks for the update Omar!

    I’m going to close this topic for now since its somewhat getting off topic and duplicating the feature request topic is not something we want to accidentally fall in to.

    @ nicolasweh – If you have issues just make a new topic with your issue and we’ll address it there. The theme doesn’t have every single possible option or variation on layouts yet but everything it does have is shown in the theme demo and we can assist in getting any of those features set up.

    in reply to: Vimeo Video on Ajax Gallery #164081

    Hi nicolasweh,

    The reference version of enfold is a customized version that has functionality the theme does not. So if you wanted the same customization for free the best route would be to contact the user who did it to begin with.

    Cheers!
    Devin

    in reply to: Retina Images and Fonts in Portfolio Grid – Theme Enfold #163915

    No need to get angry or use all caps. I’m trying to help as best I can.

    I’m not saying there is no issue, I’m just trying to help with the issues I am able to see.

    Kriesi is the only one of us that I *think* uses a retina macbook display. As is, I’m simply not able to see the issue with the hover effect live as its not happening on my iPad which is the only retina enabled display I have available.

    What I was trying to suggest that you do was to adjust the base image size used in the portfolio grid to a larger image to see if that helps with the clarity of the image since it *is* something I can assist with.

    If you are not interested in trying that now then we will just need to wait for Kriesi to take a look at the issue.

    in reply to: Retina Images and Fonts in Portfolio Grid – Theme Enfold #163905

    Without seeing the image used live it would just be a guess. But as far as the blur difference, I’m not getting the same issue on my end at the moment so I really can’t say.

    in reply to: 2.2 Upgrade Issue #163901

    The default logo will show on the first installation but once you’ve added in your own it should always show that. Just to be clear on what I meant.

    in reply to: Retina Images and Fonts in Portfolio Grid – Theme Enfold #163898

    Try uploading larger images, I noticed after my initial post the source files are actually very small so even if you have the larger size set it wouldn’t work because you’ve not uploaded big enough images.

    in reply to: Styles tab not working child theme. #163896

    Try changing the enfold-child.css file to 777 permissions and see if it works then.

    in reply to: Retina Images and Fonts in Portfolio Grid – Theme Enfold #163894

    The portfolio grid gives you an option to set the image size that gets output in the grid.

    What you need to do is:

    Click on the Portfolio Grid element in your advanced layout editor for that page.

    Next, look for the dropdown for the option “Portfolio Grid Image Size”.

    Use the dropdown to select the option “Choose the Portfolio Grid image size manually”.

    Now a new dropdown will appear that lets you choose the size of the image which gets output in your grid. Choose an image that is larger than what it is by default (The Gallery Option for example is 710×575).

    Finally, save your options and view it on the front end.

    Once again, this changes the size of the images uses in the grid which is where you are having your issue.

    Edit: You will need to create larger images than the ones you have now since they are too small and are also contributing to the pixelation you are seeing: http://www.onthe8.com/wp-content/uploads/sell_with_singh.jpg for example is not going to be clear on retina unless the thumbnails is half that size.

    • This reply was modified 11 years, 9 months ago by Devin.
    in reply to: List of Shorcode's for Visual/Text Editor #163893

    Hello eyeconictv!

    No, we don’t have a full list but you can view all of the shortcodes with their possibilities in the theme files inside the config-templatebuilder>avia-shortcodes folder.

    The main issue is that the shortcodes are not meant to be edited by themselves like traditional shortcodes. Each has its own pop up with the shortcode options which is mean to be the main interface for editing and outputting the items.

    What may help you is enabling debug mode for the advanced layout editor which gives an output of the shortcodes being used. Add this to your functions.php to do so:

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
    	return "debug";
    }

    Regards,
    Devin

    in reply to: woocommerce and 404 error #163891

    Hey Xavier,

    I’m not really sure what the issue is in relation to the theme. It sounds like a specific WooCommerce/Server issue and your permalink structure.

    You can try the troubleshooting tips here for general permalink issues:http://codex.wordpress.org/Using_Permalinks#Fixing_Permalink_Problems

    Regards,
    Devin

    That is because the theme is currently set to “Static” in the theme settings. This means the responsive settings are turned off so what you are seeing is the correct and intended behavior for that setting.

    You can change the setting by going to the Enfold options> General Settings and changing to either of the Responsive Layouts from the Responsive Layout dropdown.

    in reply to: I'm having a problem after the update. #163883

    You can create a temporary admin account for me and I’ll log in and take a look.

    You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn’t grab it :)

    Edit: I think the main point of confusion may be that you don’t have the “Additional Portfolio Settings” meta box set to visible. So if you want to try going to the portfolio items Screen Options in the top right and clicking that checkbox first it might clear things up. Custom meta boxes can get turned off/unchecked during updates for some reason.

    • This reply was modified 11 years, 9 months ago by Devin.
    in reply to: YOU TUBE Social Icon for Display in Header missing #163815

    Hi Jake,

    I’m getting no errors when viewing the site and the fake youtube icon is in place and working without issue from what I can see.

    in reply to: Retina Images and Fonts in Portfolio Grid – Theme Enfold #163813

    Hello Jas!

    What image size do you have chosen for the portfolio grid to display? It seems to me the reason the images are not showing in the proper size is that you’ve chosen too small of an image size from the portfolio shortcode dropdown for “Portfolio Grid Image Size
    Set the image size of the Portfolio Grid images”.

    Regards,
    Devin

    in reply to: Many IE8 Issues #163810

    Hi Tom,

    First, IE8 can not ever have responsive support without the aid of something like responsive.js . See: http://wordpress.org/plugins/respondjs/

    1. This is actually new popping up just in 2.2 but can be fixed with:

    .main_menu ul:first-child > li > a {
    width: 100%;
    }

    3. You can try re-uploading your theme files with no plugins installed manually over FTP but the icon font does have IE8 support and viewing your site right now on IE8 natively I’m not having any issues with it.

    4. This should fix the related entries issue:

    
    .related_entries_container .attachment-square.wp-post-image {
    height: 100%;
    width: 100%;
    }
    

    5. The news thumb issue is odd. IE8 is not supposed to support min-width or min-height but it *is* on your site. I have no idea why or how unless you have a modernizer script running or something like that to give IE8 more css/html support than it should.

    But this may fix it:

    .image_size_widget .news-thumb {
    height: 36px;
    width: auto;
    }

    Ultimately using something like responsive.js and modernizer may be your best route to go if you are going to have a known IE8 audience as once IE11 is officially out IE8 will no longer be supported.

    Regards,
    Devin

    in reply to: PARALLAX IMAGES ARE NOT SCALING ON IPHONE #163805

    Hi!

    I’m starting to lean towards this potentially being either a mis-communication in what the effect is on mobile or the more likely iOS7 issue. Reading over the new changes that Safari has on the new OS today and it looks like people are going to start to see issues everywhere from the unannounced changes the new browser version has on mobile.

    Again, I only have a retina iPad for testing so my mobile testing is pretty limited but Kriesi should be able to take another look at this.

    Best regards,
    Devin

    in reply to: 2.2 Upgrade Issue #163803

    Hi xyzb,

    It sounds like something is corrupted in either your install or from an odd conflict with a plugin. The default logo shouldn’t ever show up no matter what header option is chosen.

    So first thing to do is disable any active plugins you have running. See if that helps things. If not, re-download the theme files from your downloads on ThemeForest and then install via FTP folder by folder and make sure there are no upload failures.

    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP:

    Regards,
    Devin

    in reply to: Header not shrinking to smaller size with Windows 8, Chrome #163798

    Hello stevestruemph!

    I’m not having any issues with it on my end. I’ll tag the rest of the support crew and see if they have issues.

    Make sure to upgrade your theme to the newest version available on ThemeForest however since the version you are on has had a few upgrades since its release. The current version as of this week is 2.2 compared to your current 1.9.1.

    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

    Regards,
    Devin

    in reply to: Calling for specific fields and show them on the page #163795

    Hello DavyE!

    This is unfortunately quite a bit beyond what we can assist with via support. When our queue is low we’ll sometimes go above and beyond individually to put together a custom layout/solution but in general its best to take something like this to a freelance developer who can spend the needed time putting things together and still be able to support the new customization (since we wouldn’t be able to).

    Best regards,
    Devin

    in reply to: av_four_fifth usage … #163757

    The grid has it but there isn’t a shortcode for it. I think its slipped through the cracks as I remember there was a note to add further column elements.

    I’ll see if we can get it into the next update since Kriesi mentioned he would like to do faster update release so new features can get added in regularly.

    The only error I can see is an odd rendering of the menu width. This should fix that issue though:

    .main_menu ul:first-child > li > a {
    width: 100%;
    }

    This is with testing IE8 live on a windows 7 machine.

    IE9+ had no issues.

    in reply to: Video portfolio / preview ? #163738

    Hey oliviad!

    No, unfortunately not as far as I know. This iteration of the portfolio only supports static images for the grid.

    Cheers!
    Devin

    in reply to: Link to Vimeo on Homepage not working… #163735

    Glad we could help. Let us know if you have any other questions or issues.

    Unfortunately I don’t visit any sites unless they are at least viewable through regular dns entries. The other support crew may have different standards but pushing it live or at least on a test domain would be the best way to view the issue.

    in reply to: Bootstrap Modal fails (wpdownloadmanager) #163681

    Oh great! Glad to hear it :)

Viewing 30 posts - 5,791 through 5,820 (of 8,514 total)