Hi Victoria
Sure, see below. Thanks so much.
Corina

Hi Victoria

It’s neither of these, we tried both (clearing browser cache & website cache) several before we posted here.

Also, I don’t seem to get the errors in Firefox either, they come up on the pingdom tools website. We always get around 30 connection errors there and some of them are images, sometimes it’s more and mostly images.

Thanks for your help.
Corina

Hi Yigit

Thanks for responding so fast. I am not sure if the error is in Firefox Dev. The client keeps sending emails saying the website is broken and doesn’t load all the images (only some).

I have been chatting to Codeable about optimizing the website and they mentioned that there is a connection error on 41 images. How can I find these connection errors?

Thanks so much.
Corina

Hi Ismael

That is strange. I am looking at it in Safari, Chrome and Firefox all latest release and it doesn’t show it to me inside the Ajax portfolio.

The theme’s compression is not disabled on the dev site, I enabled it, as I need to compress whatever I can and cache, as the client is heavily complaining about loading speed. I now disabled Autoptimize to see if that would make a difference, but it doesn’t.

It works as soon as I undo the CSS compression. But if I switch on the CSS compression, it does not load the shape into the background via css. So I would like to know why it is cutting out the css when I enable compression?

I created a login for you on the dev site, if you’d like to have a look. Also if you have any suggestions on how to improve on the loading speed, I am very grateful.

Thanks so much & all the best,
Corina

Hi Nikko

Sorry for my late reply with this. I tested going back to the Enfold contact form but that doesn’t work. The Spamshield will then start blocking the Email Lock in the Download section and prevent download. So we’ll have to work with Contact Form 7.

Do you have any recommendation on how to remove these errors, whilst still using Contact Form 7. It seems that Contact Form 7 is not working with Enfold.

Thanks so much & Kindest Regards,
Corina

Hi Nikko

Below the FTP to the development server. I moved a copy of the live site across. Does that help or does it need to be the live server?

I could then move the site back to the live server once the issue is resolved.

Thanks so much for your help.
Corina

Hi Nikko

I did clear the cache and I can still see the errors as per my screenshot. The errors come up in Firefox (latest install). For some reason, they do not come up in Firefox Developer.

What browser are you using? I cannot see the error you are referring to.

Thanks so much.
Corina

Hi Rikard

This is coming up on the Firefox console. The hosting company sent a message and said I needed to fix these issues. It was causing problems with the website. I attached a screenshot below.

I then checked and these issues are coming up on all my Enfold websites.

Thanks so much. Corina

Hi Ismael

Thanks so much for getting back to me. I just logged in and upgraded to the latest version of Enfold and also updated all plugins and the issue we had with Download Monitor and Spamshield seems to have solved itself.

I now activated Spamshield. Fingers crossed this will help with the issue.

Kindest Regards,
Corina

Hi Ismael

It was helping but then I realised that it interfered with the Download field from Download Monitor and people could no longer download files, so I had to disable it again.

We are using Google ReCaptcha already. I integrated it via the Contact Form 7

I’ll keep you posted if the Spam comes back, as I only disabled the Spam Shield plugin yesterday.

Thanks for your help & All the best,
Corina

Hi Victoria

Yes, I need the logo that is in the theme options to display in the front end. For some reason, it is not at my end. I tried different browsers, computers and smartphones. And all I always see is the ‘old’ logo (which isn’t the one in the Theme Options).

Thanks so much.
& Kindest Regards,
Corina

Hi Ismael

Okay, here the header of one of the spam emails.

===========================

Kontakt Web Formular < (Email address hidden if logged out) >
Partner Real Estate – Website Anfrage (DE)
To: Partner Real Estate AG < (Email address hidden if logged out) > Cc: Felizia Kueng < (Email address hidden if logged out) >
Reply-To: (Email address hidden if logged out)
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X-Spf-Result: ⁨asave02.hostfactory.ch: domain of partnerrealestate.ch designates 104.47.0.110 as permitted sender⁩
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⁨< (Email address hidden if logged out) >⁩
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Received: ⁨from asave02.hostfactory.ch (asave02.hostfactory.ch [217.150.252.154]) by server39.hostfactory.ch (Postfix) with ESMTPS id D185847D7D8C for < (Email address hidden if logged out) >; Wed, 4 Apr 2018 05:06:26 +0200 (CEST)⁩
Received: ⁨from mail-he1eur01on0110.outbound.protection.outlook.com ([104.47.0.110] helo=EUR01-HE1-obe.outbound.protection.outlook.com) by asave02.hostfactory.ch with esmtps (TLSv1.2:ECDHE-RSA-AES256-SHA384:256) (Exim 4.89) (envelope-from < (Email address hidden if logged out) >) id 1f3Ykj-0002XR-8z for (Email address hidden if logged out) ; Wed, 04 Apr 2018 05:06:26 +0200⁩
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========================
I actually now (before your reply) purchased WP Spamshield and installed it and so far (fingers crossed) it is much better. But will also look at your other solution for some of the other enfold installs that seem to get spam now.

Thanks heaps.
Corina

Hello Kriesi Support Team

I followed all the instructions in this thread. So we now switched the website to contact form 7 with Google ReCaptcha and I even installed Contact Form 7 Honeypot and a Plugin called Bad Behaviour which should help with spam but the spam keeps coming.

I also noticed that now, since the last Enfold upgrade, all my other websites on Enfold start getting spam. Not huge amounts, but it started, whereas before only this website (partnerrealestate.ch) used to get spam. The websites are across a range of hosting companies.

Thanks so much.
Corina