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Hi,
That can be a transtient issue.https://srd.wordpress.org/plugins/artiss-transient-cleaner/
Please try that pugin and let us know if that solves the issue.
Best regards,
BasilisHi,
Can you disable any plugins and give it a try, to see what the results would be
Thank you
Best regards,
BasilisMay 1, 2017 at 8:37 pm in reply to: Woocommerce: Auswahl zurücksetzen Button wird von Kategorien überschrieben #785965Hi,
We are sorry it is taking a bit more, it is the weekend.
I have assigned Andy to the ticket, so he can review it faster!We appreciate your patience
Best regards,
BasilisHi,
THat has not been reported to us previously.
We will do take a closer look if there is something on the builder page creation, related to Woo, that can bring that results.We appreciate for letting us know.
Best regards,
BasilisHi,
Can you while enable WPRocket purge the WP cache and let us know if the issue is been fixed?
Thank youBest regards,
BasilisHi,
That is most probably because some files been replaced so they did and you for the font size issue :)
We are here to help, the solution is:.template-page .entry-content-wrapper h2 { font-size: 16px !important; }
Let us know if you do need anything else.
Best regards,
BasilisMay 1, 2017 at 8:18 pm in reply to: Transparent Main Menu in Sidebar and fullwidth background #785957Hey webdesign_homepage,
Nice web site! :)
What you want to do, is to also make the section area, to go below the sidebar.
That would require some modifications ( and pretty advanced to be honest ).
The best case scenario is to actually consider to hire someone to help you modify the grid and keep it also responsive.Best regards,
BasilisHi,
WPML team has contacted us and they do have all the informations required to work the things out.
I am sure we will have something as soon as possible, but it is not something we can do a lot from our side, to be honest.
For example, different other plugins ( PolyLang ) works just fine, so we are not sure on how we can debug every 3rd party plugin.We appreciate the patience although as we work things out
Best regards,
BasilisHi,
We are not using FontAwesome that is why some of those icons are not working for you
Best regards,
BasilisHi,
I have loaded your web site and I can see a Jquery conflict.
Can you please disable all the plugins and try after and let us know?Best regards,
BasilisHi,
Can you please add the code back and give us a link so we can check and be sure we can offer the best solution?
Best regards,
BasilisHi,
We will have an update for it as soon as possible, it is been worked most probably into the next version
Best regards,
BasilisHi,
Can u please reuplaod enfold through ftp?
The issue will be fixed for you.Best regards,
BasilisHi,
Yes you are right, we do fill the ALT images but not title.
The alt is the most important to be honest but we will do direct to Kriesi, he might get something more for youBest regards,
BasilisHi,
Yea, changing the search would also need some custom CSS to be added, style it and make it work properly.
All that is work that does need a developer to help you with it.Best regards,
BasilisMay 1, 2017 at 6:55 pm in reply to: RE: Checkout Page – Has Been Added To Your Cart – Would Like To Remove #785909Hi,
Please take a look here
for all the ways to do it.
Thank you
Best regards,
BasilisMay 1, 2017 at 6:51 pm in reply to: Thumbnails Appear No Bigger than 80px Despite Debugging and Custom CSS #785907Hi,
You have some CSS
#top .gallery .gallery-item { width: 100%; height: 100%; }
add that and let us know if it works
Best regards,
BasilisMay 1, 2017 at 6:42 pm in reply to: Hosted Video Not Playing in FullScreen Slider or Colored Sections #785905Hi,
What format is the video you are uploading at the server?
Best regards,
BasilisHi,
I loaded the site and that effect is not visible anywhere.
Are you checking with a specific way? What browser?Best regards,
BasilisHi,
That is not from our theme, but from any modifications done or any plugins
If you try remove everything and have a clear installation it is not happening.Best regards,
BasilisHi,
I can not locate the issue, seems it has been fixed properly?
Best regards,
BasilisHi,
@AdrianSmithUK we appreciate your input. We do try always to do our best on releases and have no problems, but many – many things are not on our hands also.
WooCommerce released 5 different versions, in 15 days. If you think that is how good software companies work, then you have to look the issue better there and not to us.We just make compatibility with them, to help you release better sites easier.
Best regards,
BasilisHey Markus Lebherz,
Our German speaking team is been assigned to the ticket, they will do check for you as soon as possible.
Best regards,
BasilisHey cipriana,
You can install a plugin like ” Polylang ” and it will help you translate any elements like that.
Let us know if that would helpBest regards,
BasilisMay 1, 2017 at 9:21 am in reply to: Closed topic enfold / woocommerce product-slider problem #785597Hi,
Can you please show us your phpinfo so we can see the options there?
Best regards,
BasilisHi,
Yea, that is actually happening, as the tabs are designed to show content and not nested elements.
Our team is taking a look, if it is something that can fixed in upcoming VERSIONSBest regards,
BasilisHi,
It seems that you do need extensive help with your slider and the responsivness of it.
The best case scenario is to hire someone to help you out, as our support is based on general help.Thank you
Best regards,
BasilisHi!
Happy we can help
Please feel free to create a new ticket if you need anything else from us.Thank you
Best regards,
BasilisHi!
Happy you got it solved out.
Please feel free to let us know if there is anything else we can do for youCheers!
Basilis -
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