Viewing 30 posts - 1 through 30 (of 32 total)
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  • #709096

    I posted the error in de private content.
    It happens when you want go to page 2 or more of the search results.
    Any ideas?

    • This topic was modified 7 years, 5 months ago by Wolf.
    #709642

    Hi WolfvanHaeren!

    Thank you for using Enfold.

    I’m not sure if you have the latest version of the theme because the debugging info inside the title tag is missing. Do you have version 3.8.1 of the theme? If you don’t have that one, please update the theme to the latest version.

    Regards,
    Ismael

    #709749

    yes we are on 3.8 update of september 12

    #710079

    Hi,

    Could you link to a search results page where we can see the error please? Also please post admin login details in private so that we can have a look at the backend.

    Best regards,
    Rikard

    #710188

    sure

    #711161

    Hi,

    I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please deactivate all other plugins as well and try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

    Best regards,
    Andy

    #712366

    at this moment that is not an option. I will try it later.

    #712632

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Andy

    #782913

    Deactivating all plugins did not have any effect on this error!

    #783260

    Hi,

    Login details are not working anymore, could you post new ones please?

    Best regards,
    Rikard

    #784644

    I have updated the credentials

    #785924

    Hi,

    Can u please reuplaod enfold through ftp?
    The issue will be fixed for you.

    Best regards,
    Basilis

    #786281

    I have reuploaded enfold, but it didn’t work

    #786536

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Best regards,
    Andy

    #787172

    Hello Andy, I always use that method when I upload a new version.

    #787310

    Hi,

    seems to me that you’re website has a general caching issue. You need to switch off any caching. Also talk to your host and ask if they’re using any caching on their side. Also switch off any cloudflare/CDN function.

    To make sure this issue is not theme related: Activate a default WP theme to check if you get similar results there or not.

    Best regards,
    Andy

    #787834

    I don’t know when this happend. It looks all kinds of horrible. I took the site down to find the problem.

    Disabling w3tc worked and got it back to normal,
    I have multiple sites with enfold and w3tc on the same server, none of them have issues except this one.
    Any idea what might be wrong.

    Without w3tc I still have the problem with searchpages

    • This reply was modified 6 years, 11 months ago by Wolf.
    #788894

    Hi,

    We can not be sure where the issue is, most probably on the way you have installed and setuped the Cache Plugin
    Regarding the search pages, is it happening if you also clear your local cache?

    Best regards,
    Basilis

    #830577

    I disabled all my plugins and I still get the Catchable fatal error

    • This reply was modified 6 years, 8 months ago by Wolf.
    #831990

    Hi,

    What is the login url? The wp-admin, wplogin and the following url is not working. (see private field)

    Best regards,
    Ismael

    #832743

    yes I change them sometimes

    #834574

    Hi,

    Thank you for the update. I tried the login credentials that were posted previously in the thread but they are not working. Please check it carefully.

    Best regards,
    Ismael

    #861855

    Here you go. I have tested these credentials.

    #862329

    Hi,

    Please edit the search.php file then remove line 17.

    echo avia_title(array('title' => $results ));
    

    Let us know if this changes anything.

    Best regards,
    Ismael

    #862516

    Hello,

    It didn’t work, but it changed something.
    When trying to go to page 2 you get a redirect to the searchresults page (without results)

    #863203

    Hi,

    I can’t reproduce the same issue on my installation so it’s probably caused by a custom modification or a plugin. Please disable every custom modification and plugins temporarily.

    Best regards,
    Ismael

    #865176

    Hello,

    I deactivated all the plugins and removed everything from the child theme. It didn’t change anything. (I have some new issues now, I will create a new topic for it.)

    #866075

    Hi,

    The “page” query returns an internal server error but I’m not sure why.

    Request URL:http://www.aabo.nl/2/?s=dak
    Request Method:GET
    Status Code:500 Internal Server Error
    Remote Address:212.45.63.20:80
    Referrer Policy:no-referrer-when-downgrade
    

    Is it OK if we deactivate the plugins while working on the site?

    Best regards,
    Ismael

    #869245

    *

    #869927

    Hi,

    Is there a staging or a duplicate of the site? Unfortunately, we can’t reproduce the issue on our own installation so it’s probably related to the server configuration, a plugin or a custom modification in the theme.

    Best regards,
    Ismael

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