Forum Replies Created
-
Posts
-
Hi,
We need the code you have from the purchase of the theme, so we can validate you as a user.
There is no user registered as >> parkerjwillBest regards,
BasilisHey curmi01,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey Pixel_Production,
Have you loaded any plugin that works with editing the search results or any of the layouts options?
Best regards,
BasilisHey Chris_85,
Can you please check if the following code exists on your custom CSS and remove it?
@media only screen and (max-width: 1024px) {
.main_menu .avia-menu, #header_main_alternate, .fallback_menu{display:none;}
.container #advanced_menu_toggle, #advanced_menu_hide{display:block;}
}Thank you
Best regards,
BasilisHey iainpdavies,
Loading your site and trying to debug is a pain because of the video.
It seems that the space is been created because of your logo, pushing the sections down.Best regards,
BasilisHey tonydobrevski,
Can you show us with a screenshot please, what you want to make so we can understand?
Best regards,
BasilisHey voldor,
Thta is not possible based on the grid that exists we are afraid.
You would need to modify it a lot – or a bettet option mayeb is to simple paste the form form Mailchimp and embed with the code that exists from there.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey jack000486,
Can you please explain us what you mean by ” adding a directory “.
What do you want to use exactly, not sure we understand what you want to do.Best regards,
BasilisHey econsor,
that is a known issue and reported before yes.
We are working to fix the problem, it should be fixed on the new versionBest regards,
BasilisHi,
When you are editing the portfolio, you can see into there the settings that exist.
Let us know if there is any other questions
Best regards,
BasilisHey Claudia Diedrich,
Can you please post in English so we can be able to help you faster?
We appreciate your understandingBest regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey Vincent_Vega1,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey Aline,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
You would need to either re-upload WordPress OR you can try use a software like WordFence to try replace the file through their automated system
Best regards,
BasilisHi,
The code is not wrong.
A web editor can show different things but they are not valid.
I tried Victorias code and it is working fine.Best regards,
BasilisHi,
That is really strange.
not sure where the issue is comming from – what we can suggest is to re-create the capctcha from the google api.Best regards,
BasilisHi,
Please do contact the Plugin developer so they can be able to assist you better.
Best regards,
Basilis
