Forum Replies Created
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Hi,
I checked the issue, it seems that the read more is not selecting at all.
Give me some more time to check it out.Best regards,
BasilisHi,
Can you please create a different ticket, so we can be able to review the things properly for us and not mess things?
Best regards,
BasilisHey Guenter,
There will be some updates on ALB the next patches.
I am reporting that one also as an issue, so we can be able to provide multiple updates on it.We appreciate for letting us know.
Best regards,
BasilisHi,
You can take a look at the ticket here
https://kriesi.at/support/topic/wpml-language-selector-text-instead-of-flag/so it can help you out.
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Please all the following code:
.av-burger-overlay {
background: #fff;
}but please remember to close and clear your cache!
Thank you
Best regards,
BasilisHi,
Can you re-give us login details so we can try to login inside please?
Thank you
Best regards,
BasilisHey Nick,
First of all thank you very much fro your kind words, we appreciate them.
Due to our agreement with ThemeForest/Envato, we are not allowed to sell/distribute themes directly, they are only being sold on ThemeForest. ThemeForest currently does not have such license i am afraid. However, there are many agencies and developers are asking for such license i believe so it would be great if you contacted Envato support and request such license as well :)Best regards,
BasilisHey Alphons Gerritsen,
First of all, thank you very much for your License Renewal Plan. It help us reach enfold to a different level.
https://help.market.envato.com/hc/en-us/articles/205604563-View-Download-InvoicesHere are the info on how to find the information.
Best regards,
BasilisHey jopedder,
Can you please ask your hosting provider to increase php memory limit to 512M and then try again to see if the issue is still there?
Best regards,
BasilisHey Luana,
First of all thank you for your interest, we do appreciate it a lot!
Yes – Enfold is working properly with those plugins and there is no issue at all!If you face any problem we would be here to help you out with it.
Thank you for your interest and we hope we can see you with us soon
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey codecreative,
Try it as a following
#top #header_meta, #top #header_meta nav ul ul li, #top #header_meta nav ul ul a, #top #header_meta nav ul ul {
background-color: #17345b !important;
}and let us know if that works
Best regards,
BasilisHey SaschaBruckhoff,
Can you share us access please so we can review where it is placed and be sure to do some tests please?
Thank you
Best regards,
BasilisHi,
yes, convert the code as
add_action('ava_after_main_container', 'ava_after_main_container_mod', 20, 1); function ava_after_main_container_mod() { $url = 'http://yoururlhere.com'; $output = " <div class='static-content'>"; $output .= "<a href="'.$url.'"><img src='IMAGE URL HERE' /></a>"; $output .= "</div> "; echo $output; }and add to the $url the link you want
Best regards,
BasilisHey caratiola1,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHi,
Sure, can you please share your backend details so we can take a look at the spacing please?
Thank you
Best regards,
BasilisHey BritaKossmann,
I went through all the slides and I can see it fine, have you fixed it?
Best regards,
BasilisHey Monique,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisFebruary 14, 2018 at 8:41 pm in reply to: Woocommerce product categories are empty after update #912462Hi,
You can find the releases of WooCommerce here
https://github.com/woocommerce/woocommerce/releasesBest regards,
BasilisHi,
how you enabled your API key? Just change it from there so we can test if that could help!
Best regards,
BasilisHi,
The category page, are you using a custom version build with ALB or the WordPress default?
So we can understand if we have an issue on the way we create a WordPress QueryBest regards,
BasilisHey S-edwards,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
We appreciate for the input.
Best regards,
BasilisHey WP Turned,
Yes that is the issue with the Envato Updater that has been introduced. We are in knowledge and we are taking care together with all the rest of the updates.
Thank you
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
We appreciate your patience a lot and more – your kind words!
You will also be amazed with the new version updates we are preparing!Best regards,
BasilisHi,
Thank you for your kind words, we much appreciate them!
We hope you can also spare a moment to leave a review for us!Best regards,
BasilisFebruary 13, 2018 at 10:48 pm in reply to: Excerpt or custom field in easy slider and blog overview #911959Hey Daniel,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Basilis -
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