Hi,

The only solution is you go ahead and write on your privacy settings, that you are using Youtube videos, that will take care of that.

We do not offer a different solution right now.

Best regards,
Basilis

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Basilis

Hi,

Happy you got it short out, with a creative solution! :)

Best regards,
Basilis

Hi,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Basilis

Hi,

I have asked our team, we will report if we have anything about that :)

Best regards,
Basilis

Hi,

Our solution for now is that you will have to write on your Privacy page, that you are using Youtube and you are loading videos from there.

Best regards,
Basilis

Hi,

We are working to check as many fixes as we can.
We will do see if we can handle that wirh out support.

Best regards,
Basilis

Hey Verband2010,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hey flocco21,

Could you please post in English?
That way we will be able to help you faster please.

Thank you very much

Best regards,
Basilis

Hi,

We do have our contact form inside the integrated inside the theme, so Gravity form is something else yes :)

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

Can you please post your code at a service like pastebin?

Best regards,
Basilis

Hi,

Can you please confirm that the issue is been fixed please and we can close the ticket?

Best regards,
Basilis

Hey Gitte,

The solution Ismael posted still works, but you havent updated the theme 2 years now, to test if there are better results?

Best regards,
Basilis

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Basilis