Viewing 22 posts - 1 through 22 (of 22 total)
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  • #961354

    Hi,
    the heading ( that was always shown in the past ) above the Partner/Logo element now is missing. Even if I try it with a new element it isn’t shown.
    Any Idea how to fix it?

    best regards
    christian

    #962316

    Hey Verband2010,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    #962995

    Hi Basilis,
    thanks for your engagement.
    Find the link below.

    Let me know, if you need any further informations.

    Best regards
    Christian

    #964205

    Hi,

    There is no heading option for the partner/logo element by default. You can only add a caption but it’s not going to display above the images. How did you add those headings before?

    Best regards,
    Ismael

    #964209

    hi Ismael, sure – it was shown before – in the screenshot I marked where i put it in.
    https://www.evernote.com/l/Am4Aq19vf_JK4YE7vUq4yifHkgo2hRMRskIB/image.png

    best regards christian

    #964304

    Hi,

    I see. I didn’t notice that. My bad. You have this code in the Quick CSS field.

    #top .avia-smallarrow-slider-heading {
        display: none;
    }

    Best regards,
    Ismael

    #964317

    Hi Ismael,
    thank you.
    but I want to show the heading.

    I tested it with the Code in the Quick CSS field an it doesn’t work.

    best regards,
    Christian

    #965611

    Hi,

    Please remove the code below from Enfold > General Styling > Quick CSS

    #top .avia-smallarrow-slider-heading {
        display: none;
    }

    The above code is hiding the heading element.

    Best regards,
    Vinay

    #965887

    Hi Vinay,
    that’s what I meant to Ismael – I removed the Code and the the heading isn’t shown.
    but I want to show the heading ( that’s why I opened this topic ;) )

    Best regards Christian

    #967408

    Hi Christian,

    Best regards,
    Victoria

    #967651

    Hi Voctroia,
    best regards,
    Christian

    #970404

    Hi Christian,

    The login link has expired, can you please update it?

    Best regards,
    Victoria

    #970798

    Hi Victoria,

    I updated it ;)

    Best regards, christian

    #971160

    Hi Christian,

    Best regards,
    Victoria

    #971196

    Hi Victoria,

    please try again ;)

    best regards,
    christian

    • This reply was modified 5 years, 10 months ago by Verband2010.
    #971989

    Hi,

    I’m sorry for the late response. The login token has expired. Please create another with a longer expiry. Did you remove the css code that we mentioned?

    #top .avia-smallarrow-slider-heading {
        display: none;
    }
    

    Best regards,
    Ismael

    #972067

    Hi ISmael,
    Don’t know, why the login didn’t work. I refreshed ist.

    The css code is removed .

    best regard christian

    #972681

    Hi Christian,

    The link still does not work, but I am seeing the titles now. Did you manage to get it working?

    Best regards,
    Victoria

    #972692

    Hi Victoria,
    Dont’t know why you cannot log in.

    please check if there is a mistake in my data.

    I put the Heading MANUALLY on top of the Logos like here mentioned

    I want to use the heading from the Partner Element. Like it looks now. For Example “Sponsor Gold”
    https://www.evernote.com/l/Am6Qgf3GZ2ZD-rAZpjHjqI0yj339Dr-5n5YB/image.png

    In former times it was shown. now it isn’t, though I put a text in the heading field.
    https://www.evernote.com/l/Am5E2FPpmCpP871ss8MrNp0XmUUEMHrRrboB/image.png
    https://www.evernote.com/l/Am4Aq19vf_JK4YE7vUq4yifHkgo2hRMRskIB/image.png

    best regards christian

    #973331

    Hi Verband2010,

    Can you please give us the credentials, not the link with the token? The link just loads the home page and not logged in.

    Best regards,
    Victoria

    #973577

    Hi Victoria,

    best regards christian

    #973929

    Hi Christian,

    Thank you.

    Best regards,
    Victoria

Viewing 22 posts - 1 through 22 (of 22 total)
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