Forum Replies Created
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AuthorPosts
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June 27, 2018 at 11:36 pm in reply to: Google Maps klick on a Maker and Zoom in to this Location #978611
Hi,
thank u very much for the feedback, we do appreciate it a lot
Best regards,
BasilisJune 27, 2018 at 11:33 pm in reply to: Google Maps are not free anymore – July 16th billing changes – what's your plan? #978609Hi,
we are here if you guys need anything else
Best regards,
BasilisHey Medical,
Can you show us what u want to do for the I live somewhere, it is possible using content: css but we would need to target it
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisJune 27, 2018 at 10:44 pm in reply to: 2 Columns on mobile instead of 1 column stacked ontop eachother #978591Hi,
I just loaded the page and I can see it just fine.
Are you sure you are having problems?Best regards,
BasilisJune 25, 2018 at 9:28 pm in reply to: Mobile Menu stops working – both on emulator and real mobile devices #977657Hey DavidMiles,
Can you please disable WPRocket so we can see the results?
Best regards,
BasilisJune 25, 2018 at 9:18 pm in reply to: Menu sub-text not showing on Desktop. Okay on mobile – Enfold Gym theme #977653Hi,
You are updated and ready.
Let us know if you need something else.Best regards,
BasilisHi,
Can u check the private cointent again?
Not a lot visible…Best regards,
BasilisHey jeroenvandessel,
You can do that with the settings of Enfold and you can also customize it with your needs
Here is our documentation to learn more :)
Best regards,
BasilisHey matchwerk,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHi,
can you also check your wp-config.php file, to turn WP_DEBUG off?
Best regards,
BasilisHi,
To
make it
let u know if that works ;-)
Best regards,
BasilisHey DigitalBerg,
Closing the ticket, replied to the previous one.
Best regards,
BasilisHey DigitalBerg,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
We have different IPs’ from all the support could you maybe disable the ip lockdown please?
Best regards,
BasilisJune 25, 2018 at 8:30 pm in reply to: Advanced Layer Slider Not getting displayed Full Width #977632Hi,
What you have to do, is here:
to replace with the Advanced Layout Slider shortcode and it can work.
Best regards,
BasilisHi,
I am sure if you contact the plugin developers will help.
Actually the support team of the plugin developers are one of the top, they will be able to provide amazing feedback for you to help you setup it right :)Best regards,
BasilisHi,
Can you please re-upload all the folders, through FTP by deleting the old theme and let us know if that would fix the problem?
Best regards,
BasilisHey sivaselvi,
The sliders are not imported at all, that is why! :)
Please re-install make sure plugins are active before that.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHey SuperSportsUAE,
Not sure that it is clear at all what you want to do.
Can you please explain us a little bit better, because I see the buttons to be full width on the last section.Best regards,
BasilisHi,
Yes, as I told you in start that is not possible to add them on the Grid, it is only possible to add 2 buttons somewhere else ( that is what Yigit Provided )
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
No, we do not have the pages somewhere available, but you can let us know what you need and we can provide it :)
Best regards,
BasilisHi,
Can we please have FTP access also?
Best regards,
BasilisHi,
You are done :-)
Make sure you clear cache!Best regards,
BasilisJune 24, 2018 at 8:37 pm in reply to: Custom Footer Background for additional Languages (WPML) return 404 Error #977196Hi,
You can delete the user.
As the feature is new, we are still working on making it work properly.
It should be something we can fix, we will do add a patch update.We appreciate your patience and understanding :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
I have removed your private details from a ticket where someone else started.
Please create your own one.Thank you
Best regards,
Basilis -
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