Hey Tina,

Not sure how those errors are associated.
Are you trying to translate something?

Best regards,
Basilis

Hi,

That is something we will have to forward at our developers, but we are not sure for the updates.

Best regards,
Basilis

Hi,

I loaded the page and I see no border, just the background at the menu.

Best regards,
Basilis

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hey kubera,

If you cant follow the documentation and make it work, please consider to hire someone who will be able to help you deal with it!
LEt us know if there is something else we can do for you.

Best regards,
Basilis

Hi,

On that ther PC, have you cleared cache?

Best regards,
Basilis

Hi,

Not sure what you replace from what I see on the code.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

Any code that we provide is basically because we either do not have a huge que of tickets or we can do something to help with that.
Right now what you are asking to do, is outside from our support policy so yea, that is why the Customization Canned reply.

Best regards,
Basilis

Hi,

Can you update header.php – just in case please? :)

Best regards,
Basilis

Hi,

Would u mind disabling the cache, as it is the dev / staging so we can review properly?

Best regards,
Basilis

Hi,

Your account is connected under the username ” ennogoerlich ”

Let us know if we can do anything else.

Best regards,
Basilis

Hey belinger,

If you add the following code:

#top #wrap_all .custom-color-heading .av-special-heading-tag {
background: #fff;
width: 300px !important;
margin: 0 auto;
}

Is that what you want to do?

Best regards,
Basilis

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Basilis

Hey kbeggan,

Is y our hosting a localhost?
What are your php settings, can you give us a link to phpinfo please?

Best regards,
Basilis

Hey andrea,

Please add the following code

@media only screen and (min-width:767px) {
#main .container_wrap_first > .container {
padding-right:0!important;
}
.sidebar {
	position: absolute;    
    top:0;
    left:0;
    padding-left:30px!important;
    bottom:0;
    max-width:calc(25% - 50px);
    background:#f9f9f9;
}}

and let us know if that does solve the issues.

Best regards,
Basilis