Forum Replies Created
-
Posts
-
Hi,
@codecreative I have removed your details for security reasons – please create a task for your self.Best regards,
BasilisHi,
I have forward the request to our developers already, just giving you a nice update :)
Best regards,
BasilisHey vlada,
That is because we have done replacement or security reasons.
The best way is to convert it on a shortcode and then add it to the builder.Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Banshee350,
Unfortunately without link and also for a 3rd party plugin, there are not a lot we can do to help like that…
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Elliot,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Yea, if you can would be much appreciated, we are not sure we know exactly what is going on here.
Best regards,
BasilisHi,
You can try download the child theme from here
And try to get things work out.
Best regards,
BasilisHi,
I am afraid there are not a lot we can do from our side, Swift is using a different way of cache and managment, which we cant know how to go through.,
Best regards,
BasilisHi,
We will sure discuss it with the development team and look for alternatives, but you can always also simple just embed an HTML to put a map inside.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHey codecreative,
There is still a problem, that we do try to get it short out.,
Best regards,
BasilisHey WIlliam,
Thank you very much for your feedback, we appreciate it a lot and we will make sure it goes to right hands!
DO not work regarding the shortcodes, even when we are done with that BIG task – we are still going to support backwards compatibilityFor us that is a really important part of our business, while we do move forward.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
The page does not load at all to me and it looks broken, is something wrong?
Best regards,
BasilisHi,
Unfortunately if we cant have access we cant do something, we need a way to review the site event with a password
Best regards,
BasilisHey envisageiam,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Can you please try update through Chrome?
That is for sure not a problem of ours, but most probably something related to your server.Best regards,
BasilisHi,
I have consulted our Engineers, can you please make sure you are running the latest version?
Best regards,
BasilisHey mauer,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Basilis
