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Viewing 16 posts - 1 through 16 (of 16 total)
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  • in reply to: How to add a enfold icon to the menu link #1438020

    Hi everyone.
    Mike solution seems awesome but I can’t figure out how to adapt it for secondary menu.

    Can you give me a clue ?

    Best regards

    Hi there,
    I confirm that following the last updates of the event management plugin, some problems have appeared.

    We have a date format problem because the month and the day are reversed between the settings in the administration space and the front-end.

    Example: an event of December 10th will be displayed for October 12th on the visitor side.

    Another problem is that the countdown module does not seem to work anymore. I have more than ten events to come, the categories are well selected (in the block settings), but the countdown does not appear. This is not very acceptable to my client (a large music company).

    I hope that this will help you identifying the issues and implementing a fix.

    Best regards.

    Hey Mike,
    Thank you for your answer. I think that I’ll give a try to the WooCommerce Price Per Unit plugin which would allow me to differentiate the net weight of my products from the gross weight (with the packaging).

    In fact, it would be a little bit more complicated than adding a “/g” in the masonry display.
    I really would like to display the price per gram range instead of the current price range for variations (so the order between lowest and highest would have to be reversed). This could use

    • the “Price Per Unit plugin” calculated results or
    • a calculation of each variation’s price divided by the variation weight.

    Even if a plugin or a custom woocommerce function makes the calculation, how can I ask masonry to get the informations and display it instead of the original price range (getting the lowest price per gram then the highest)?

    Btw, I don’t plan to make any change to the product pages and doesn’t need masonry to sort by price.

    Best regards,

    in reply to: The events calendar – can't filter upcoming events #1320810

    Hi Yigit, thank you for your answer. I must have made a mistake while trying to add event categories…

    I’ll add some tags to my events with the artists names and I would like to add an “upcoming events” element to the artists pages showing up the next events they are playing in. Do you think that the event filtering could be done with tags like its done with categories ? It would be looking like the masonry filtering options using tags or categories… ?

    Thank you very much

    in reply to: The events calendar – can't filter upcoming events #1320581

    No problem. Please find it attached.

    • This reply was modified 3 years, 2 months ago by agencelarsen.
    in reply to: Favicon not appearing #1317139

    Hi Mike,
    Thank you for your answer. I tryed the favicon generator you advised, uploaded the files in my root directory and added the 4 <link> lines in the <head> section (using a custom function of my child theme) and it worked perfectly.

    As I’m managing around 25 websites, I’m a little bit worried about the browser compatibility of the favicons added straight from the Avia settings. Do you think that it could be possible (in the future versions) to ask for an initial favicon format with precise prerequisites and generate all declinations, <link> tags and the site.webmanifest from there ?

    Thank you very much for your quick and efficient answer.

    Best regards

    in reply to: Favicon not appearing #1316814

    Hi everyone, I’m glad to see this topic (even if it is a bit old) because I lastly had the same problem on 2 clients sites.
    While setting the favicon directly on the avia settings panel (of my enfold child theme) I can’t see it live (not working for admin nor frontend).

    I tryed with, .jpg, .png and .ico files and it is never working even after clearing the browser cache.

    On previous installations of WP + Enfold it was instantly working after saving the settings.

    Did you guys change anything about the favicon handling for enfold child themes ?

    Best regards

    Hi yigit.
    The problem occus only while you use their premium service that redirects every woocommerce email through their own server. It seems to overwrite the sending process of WP and/or the Enfold contact form.

    Do you have a way to force the sending method for your theme ?

    Thank you.

    Arsène

    Hi Rikard,
    you will find attached the temporary credentials to access the website admin.

    Please keep in mind that this is a french production site while conducing your tests (please prefer local night time if it can disturb customers navigation).

    Best regards

    Hi. I have the very same problem on a website I manage.

    I left the “Your from address” field empty but instead of using the user email or no-reply@***.com.

    After looking for a while, I figured out that the enfold contact form is not using the default woocommerce sending email adress nor the wordpress administrator’s email… but the email I have configured as the sender for Mailpoet… (and I use their server for the newsletters and the woocommerce emails).

    Do you know I can find a workaround for the contact form because it is way more friendly to have the “from” and “reply-to” adress of the user and just having to click “reply” instead of copy/pasting the email each time (my client have around 50 requests per day).

    Thank you very much for your support.

    in reply to: Recaptcha Plugin #1062767

    There is an issue when using several forms on the same page (common situation even if it’s not a big error). Checking any of recaptcha boxes reveals all the submit buttons at the same time but only make the first recaptcha disappear.

    • This reply was modified 5 years, 9 months ago by agencelarsen.
    in reply to: Recaptcha Plugin #1059788

    Thanks for the updated URL of your plugin. We are giving a try and will let you know if there is any issue on our website.

    in reply to: Animations not starting on scroll #779620

    Hello Andy,
    I guess it will be way more clear with the 3 screenshots available (in the private content section).
    As you will see, all animations are starting too late (when passed) while scrolling. It was the case with the 4 green icons (in 4 cols) right below the Easy Slider but I desactivated the animations. But now, it’s still the case for the shop Masonry section, then the blog Masonry section and finally the 5 social icons which don’t even pop up when the bottom of the page is reached.

    The issue occurs on pretty much all browsers and devices and have been reported by some of our e-commerce customers.

    Best regards,
    Arsène

    in reply to: Launcher not working with WP 4.5.3 or Enfold theme #652744

    I red that on your suggestions on other topics. This would be nice for a little blog but we are launching a cosmetic brand and can’t afford having any unwanted visitor. Especially because some payment plugins are already enabled on our Woocommerce, plus, we are using several accesses by user roles and really need to work on the whole customer funnel, starting from our real homepage.

    Sadly, we need to use a bunch of plugins that are slowing down our website but we compensate by a great server and some fine tuned caching tools. WordPress isn’t known for being really “lite” as an e-commerce platform.

    Best regards,
    Arsène Lesueur

    in reply to: Launcher not working with WP 4.5.3 or Enfold theme #652681

    Hmmmm. I guess that my solution is only a temporary workaround and that I’m not the only one to experience this king of issue with maintenance plugins due to the really high levels of requests generated by the Enfold theme.

    You might consider digging a little bit for further improvements of the theme ;-) .

    in reply to: Launcher not working with WP 4.5.3 or Enfold theme #652380

    Hello, my developer found a workaround by adding the filter below :

     add_filter( 'template_include', 'override_wplauncher_options', -1000000000000000000000);
    
    function override_wplauncher_options($template)
        {
            global $wp_launcher;
    
            return $wp_launcher->launch($template);
        }

    I guess this is not a permanent fix but I hope it’ll help improving your product.

    Regards,
    Arsène

Viewing 16 posts - 1 through 16 (of 16 total)