Hello – I am unable to update to Version (4.5) of your Enfold Theme. Using Version 4.3.1.
Error message below in Private content.
Thank you.
Hey JasonC,
Here are some threads to consider:
If you need further assistance please let us know.
Best regards,
Victoria
Hello – I followed the instructions and successfully installed the latest version, however I am unable to save a token or save the google map API. Tested on several browsers and flushed cache, but the Save all Button just keeps spinning and does not stop…
Please help…
Thank you
Hi JasonC,
Please refer to the solution on this thread: https://kriesi.at/support/topic/envato-private-token-doesnt-work/#post-1023876
Hope it helps.
Best regards,
Nikko
Hi Nikko – that’s not my support problem… The problem is that it will not save. The save all changes button just keeps spinning – I left it for 1 hour and it still did not save… It doesn’t work in this area… I can save all changes in other areas of the Enfold theme but not the token field and google maps api field. Please log into my account to try/test. Thank you
Hello – please help…
Hi Nikko – I decided to restore the site back to the old version and was able to add the maps effectively… I will not be updating to the new version until the bug is fixed. Thank you
Hi JasonC,
I apologize for the inconvenience.
I hope this will be helpful, instead of directly updating your site for new updates, you can create a staging site (basically just a duplicate of your site in a subdomain) where you can test the update first without affecting your live site. Here is a post on how to do it: https://themeisle.com/blog/wordpress-staging-site/
Best regards,
Nikko