Hello, I have disbaled Wordfence and it still doesn’t work. I then also disabled all plugins and still no Enfold update.

How to proceed?

Thank you,
Alwin

Hi Nikko
I tried the following:

1. Flushed cache, de-activated the WP Rocket plugin and put Wordfence into learning mode but still not able to get the API key accepted.
2. Created & tried a new API key (for the same Mailchimp account) and no luck.
3. Created & tried a new API key in a different Mailchimp account – also no luck / progress
4. De-activated Wordfence plugin – no change

Do you have any other suggestions which I can try?

Thanks John

I have found the problem. It was a plugin called Wordfence. I had all plugins deactivated but even having this one installed was causing the problem. Once I deleted it, everything worked.

Sorry about that, Rikard!

I’ve disabled country-level blocking, so you shouldn’t have trouble now.

If Wordfence blocks you again for another reason, let me know and I’ll disable it entirely.

WordFence author gave me a simple piece of php.ini code to turn something off that managed to fix the issue.
Turned out that autoptimize was also creating problems and that theme author told me to deselect “optimize excluded css/js script”

That fixed the issue altogether. At least for now . . . fingers crossed!

Jon

I guess it was the “wordfence” plugin. I desactivated it.. you can login now

Thanks!

Hi Ismael,
The trouble with disabling plugins is that the issue I am concerned about is when my site is crawled by Google Bot, and I don’t know when that happens, so I’d have to leave some pretty important plugins disabled. I am going to go look thru my plugins to see if there are any others I can temporarily disable (like wordfence) that might help.

I am about to email my host support to ask about the ajax issue. Really appreciate the help here.
Jon

I’m not sure what folder/file permissions I would’ve changed? The only change I have made that might relate is that my username for my server was set as SFTP user – allows login via SFTP (SSH file transfer) for file transfers only, then I changed it to Shell user – allows login via SSH (secure shell) for command-line access, as well as SFTP (was hoping that would help me access some error logs as per some of their instructions)

But I changed it back.

Wordfence and all other plugins are updated. I’m not sure how to check and see if any files are corrupted, but I’ll send this info along to my host as well.

J

I have disabled WordFence.

Hi Mike,

Thank you very much for your response and insight. Sorry if this is a stupid question, but if I buy Enfold and make it the Theme, would I have to recreate the website?

As far as the attacks go, it seems like we are just getting a lot of spam injected into our pages and portfolio items. It seems like they are injecting some java scripts and it redirects people to spammy websites. Another issue is that we cannot update our site to the most recent php version because the Angular Theme isn’t compatible with it. We currently have Angular 2.0 and I’m not sure if there is any more recent version than that.

We have looked into Sucuri and Wordfence and will probably end up buying Sucuri to protect our site and clean the spam/viruses.

We probably will end up updating to the Enfold theme but like I mentioned before, I am it’s curious if I’ll have to completely create the website from scratch again.

Thank you,
Phoenix

I have temporarily disabled Wordfence.