Hi there,
Since updating to version 6.0.9 of Enfold, the videos on our website are no longer working on the desktop version (tested on Chrome, Safari). It’s just a black box with no functionality. However, the videos work when viewing the Mobile version of the website (using Chrome).
The videos appear to be working on the desktop browser ONLY when I’m logged into the website.
I’m using the Video media element, with a public YouTube video link.
Thanks in advance!
Hi,
I’ve found a lot of problems configuring the homepage for mobile compatibility.
I’ve to activate some module in the mobile version the have to be turnned off for desktop view. But it doesn’t work, the main page I still empty!
Some help or a way to submit a ticket to enfold team?
BR
D
Hi,
I have checked your test page, but I’m not seeing a “scrolling up and down the color section bands would continue to increase in height with each scroll”
When the page is loaded, the sections do move up for the “Fold Animation Duration” in the columns in the color sections, but they don’t move on scroll.
The inline height css is from the javascript that calculates the of the section height based on the content of the section and the height of the page since the color sections use that for the height as per the color section options. But when I scroll on desktop or mobile do not change.
Perhaps you could change it to a fixed height like 200px, or so and see it that helps.
I also note that above you first write: “scrolling up and down the color section bands would continue to increase in height with each scroll”
Then: “inline height style is applied, and increased, each time the window size is changed.”
Do you mean both are happing?
As for “inline height style is applied, and increased, each time the window size is changed.” this is for the javascript that I explained above, when the window size is changed the javascript needs to recalculate.
Best regards,
Mike
Hey circolosportivoparcodeipini,
The update to 6.0.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/
Best regards,
Rikard
Hey jorge,
First off, you should update the theme to the latest version. The update to 6.0.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/
After that, then please refer to this: https://kriesi.at/documentation/enfold/typography/
Best regards,
Rikard
Hi,
I don’t believe that lazy loading will work in this case.
If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

and ensure that it is activated, then add the above code and save.
Best regards,
Mike
Hi,
i think enfold has the possibillity of a “nach oben” button for longer pages to scroll to top?
Cannot find where to activate. Maybe just for smartphones?
Thanks in advance
Auge
Hey reqonsult,
Thank you for the inquiry.
You can add this css code to hide the scroll-to-top button:
#scroll-top-link {
display: none;
}
Another option is to override the footer.php file and remove this line of code:
<a href='#top' title='<?php _e( 'Scroll to top', 'avia_framework' ); ?>' id='scroll-top-link' <?php echo av_icon_string( 'scrolltop' ); ?> tabindex='-1'><span class="avia_hidden_link_text"><?php _e( 'Scroll to top', 'avia_framework' ); ?></span></a>
Best regards,
Ismael
Hi,
We added the css again. Please make sure to purge the cache before checking.
.responsive.js_active #top .av-layout-tab {
display: block;
float: left;
}
Best regards,
Ismael
Hi,
Your best solution will be to create two slideshows with portrait sized images for mobile, using your desktop landscape images for mobile will typically not look good on mobile.
Best regards,
Mike
Infact it works with the layerslider block, even with sound and autoplay turned on.
Awesome!
Thank you very much :) Topic can be closed.
Best regards
Hey lara666,
Thank you for the inquiry.
You can add this css code to adjust the style of the icon list title:
#top #wrap_all .avia-icon-list-container.av-m6zynu03-656fee89931be518806dc34f25ba77ad .av_iconlist_title, #top #wrap_all .avia-icon-list-container.av-m6zyi7hq-1697bf2386f7aa527bd05b8b90479d05 .av_iconlist_title {
font-size: 13px;
color: #969696;
font-weight: 400;
font-family: 'open sans', Helvetica, Arial, sans-serif;
}
Best regards,
Ismael
Hi,
You can add this css code to adjust the position of the mobile menu items:
#top #av-burger-menu-ul {
display: table-cell;
vertical-align: top;
top: -10px;
position: relative;
}
Let us know if you need more assistance.
Best regards,
Ismael
Hey xfacta,
Thank you for the inquiry.
Did you add the following css code or adjust the style of the paragraph element in the Enfold > Advanced Styling panel?
#top .all_colors p {
font-size: 16px;
line-height: 1.7em;
}
This overrides the custom element styling on mobile view.
Best regards,
Ismael
Hey tebitron gmbh,
Thank you for the inquiry.
You can add this css code, but the video will only be partially visible — some parts may get cut off or overflow outside the screen.
@media only screen and (max-width: 767px) {
/* Add your Mobile Styles here */
#top #av_section_1 .av-section-video-bg video {
background-size: cover;
}
}
Best regards,
Ismael
Hi there for some reason the Instgram icon is no long showing on mobile.
You gave me this code which did work but now for some reason its not showing one of the social icons:
@media only screen and (max-width: 767px) {
.page-id-4540 .av_one_fifth.avia-builder-el-59,.av_one_fifth.avia-builder-el-66 {
display: none;
}
.responsive #top.page-id-4540 #wrap_all .content .entry-content-wrapper .flex_column.av_one_fifth {
width: 33%;
}
}
This reply has been marked as private.
Hi Ismael,
I’ve tested it out and was able to fix the issue.
Is there a way to move the menu up so it aligns with the top of the image? I’ve added an image to Dropbox showing how I’d like it to look—file name: “Burger menu w coloured background_edited aligned image.”
Thanks a lot :)
Hi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
Rikard
Hi,
I have added a magazine section on this page https://stage3.studiocampaner.ro but, when I click on page 2, upon refresh it takes me to the beginning of the page. How can I make it in sucha way that, when clicking on page 2, to go the same section instead of top of the page?
Thank you!
Hi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
Rikard
Hey Augeundso,
A child theme allows you to add customizations to core element files that you don’t want to lose on your next update.
For example, if you wanted to customize a element like the contact form, and you found a solution that says add some PHP code to your functions.php file, the next time you update you will lose this code. If you don’t need this kind of customization, you will be fine.
If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

and ensure that it is activated, then add your code and save.
You can add a child theme at any time, follow these steps: child theme
Best regards,
Mike
Hi,
I made an adjustment so now the image is on the right side, but your titles are too large and long, so I added this css to brake your text so the element lines up good:
.avia-timeline h2.av-milestone-date>strong {
width: 200px;
font-size: 20px !important;
overflow-wrap: break-word;
word-wrap: break-word;
-ms-word-break: break-all;
word-break: break-all;
word-break: break-word;
-ms-hyphens: auto;
-moz-hyphens: auto;
-webkit-hyphens: auto;
hyphens: auto;
}
you can adjust the font size and width to suit, but there is not a lot of options.
You may try making the page width 100% with this css:
.responsive #top.page-id-19 #after_tab_section_1 .container {
max-width: 100%;
}
and then make the font size and width larger to suit.
Best regards,
Mike
You are the king! Thank you soooo much! It’s perfect and I am very happy :)
Topic can be closed
Hi,
#top #main a:where(:not(.wp-element-button,.avia-button)) {
text-decoration: underline;
}
#top #main a:hover:where(:not(.wp-element-button,.avia-button)) {
color: #fff;
}
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hi,
The ID for “av-m1yjw3j3-8de8ef07635f179e0beedc245c4c38a7” is “sub_menu1”

so replace the class in your css “av-m1yjw3j3-8de8ef07635f179e0beedc245c4c38a7” with the ID “sub_menu1”
You also have an extra “bracket” in your css, probably braking it.
/*A B C ……..*/
@media only screen and (max-width: 767px) {
/* Add your Mobile Styles here */
#top #menu-dialektwoerter > li {
padding: 2px 0;
display: inline-block;
}
#top #menu-dialektwoerter {
padding: 10px 0;
}
#top #sub_menu1 {
width: 40px;
}
#top #sub_menu1 {
position: fixed !important;
right: 0;
top: 10px;
width: 50px;
}
#top #sub_menu1 + .sticky_placeholder {
height: 0 !important;
}
}
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.
Is the problem that the first page submenu is:
A B C D E
and the second page submenu is:
A B C D
Best regards,
Mike
You are the best!!!
And last thing please, because you are the only one who will be able to figure this out:
The formatting is wrong, only on Desktop view. On mobile it is right and when I am signed in, it looks correct.
I even tried cache and all that. Nothing works. The headline sizes are small, button colors are white, and even missing a background photo at the bottom of home page. see screenshots. Can you please Take a quick look?
live, not right formatting: https://img.savvyify.com/image/Screen-Shot-2025-02-07-at-5.39.03-PM.9p7cM
my view when signed in: https://img.savvyify.com/image/Screen-Shot-2025-02-07-at-5.40.42-PM.9pGUA
https://img.savvyify.com/image/Screen-Shot-2025-02-08-at-12.52.28-PM.92ll8
https://img.savvyify.com/image/Screen-Shot-2025-02-08-at-12.52.05-PM.92yWN
Hi,
@media only screen and (max-width: 768px) {
.avia-caption-content p {
font-size: 40px !important;
line-height: 32px !important;
}
}
@media only screen and (max-width: 479px) {
#top #wrap_all .avia-slideshow .av-slideshow-caption .avia-caption-title {
font-size: 50px;
line-height: 43px;
}
}

Best regards,
Mike
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
@media only screen and (max-width: 768px) {
.avia-caption-content p {
font-size: 40px !important;
}
}
#top.home .av-special-heading.avia-builder-el-5 {
margin-top: 0;
}
After applying the css, please clear your browser cache and check.
Best regards,
Mike