Can you tell me what version of php I should be using? The host is reporting that the Multibyte String is enabled.
Here is what else they are asking/reporting:
Currently your server is running version 5.3.28. I also checked and the dom and mbstring extensions are already installed for PHP.
root@host [~]# php -v
PHP 5.3.28 (cli) (built: Jan 1 2014 07:38:27)
Copyright (c) 1997-2013 The PHP Group
Zend Engine v2.3.0, Copyright (c) 1998-2013 Zend Technologies
with the ionCube PHP Loader v4.4.1, Copyright (c) 2002-2013, by ionCube Ltd., and
with Zend Guard Loader v3.3, Copyright (c) 1998-2010, by Zend Technologies
with Suhosin v0.9.33, Copyright (c) 2007-2012, by SektionEins GmbH
root@host [~]# php -m | grep -i dom
dom
root@host [~]# php -m | grep -i mbstring
mbstring
Hi!
Please go to Appearance > Editor and open Footer.php file and make sure that this bottom line is the same – http://i.imgur.com/6aDdIBA.png
If it is, try updating the theme to the latest version 2.7.1. Please see – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
Yigit
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Hey!
You can try Ismaels mod (not sure if it works though since the plugin author probably has good reasons why he relies on the mb_eregi() function) or you make sure that the server supports the mbstring php extension: https://contao.org/en/faq/call-to-undefined-function-mb_eregi.html . Unfortunately I can’t provide another solution since the mb_eregi function is part of the LayerSlider plugin code and not used by the theme framework. A workaround would be to use/purchase another slider like: http://codecanyon.net/item/master-slider-wordpress-responsive-touch-slider/7467925?ref=Zweistein or http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380?ref=Zweistein – I’m not sure if these plugins use the mb_eregi function though.
Best regards,
Peter
Hey Timo!
Fixed:
http://www.iynetwork.fi/osaajat/
Had to modify line 257 in /config-templatebuilder/avia-shortcodes/team.php.
Best regards,
Josue
Hi Frank!
Try putting the fb code right here (includes/comments.php):

Worked for me on my local install.
Cheers!
Josue
Hey Ismael,
I tried both:
<?php layerslider(1) ?>
That results in:
Fatal error: Call to undefined function layerslider() in /www/htdocs/v160319/blog/wp-content/themes/enfold/single.php on line 24
When I use
echo do_shortcode('[layerslider id="1"]');
The output is
[layerslider id="3"]
I haven’t really modified any of the php files, I’ve just added one line of code:
http://pastebin.com/PFhg7taj
(Line 25)
Thanks in advance
Henning
Noted, I just signed up here so I wasn’t aware of the declaration of rules as I was in the flow of working heh.
Yes I do, I just installed it literally 2 days ago, so it’s impossible that it’s on 2.6 issue (which I have read into the past topics about this being an issue with other users) I am currently on 2.7.
Is there another way to get support without me sharing my information? nothing personal but I am a lot more comfortable keeping login information confidential. I can pastebin the entire fontmanager.php so you can take a look at it if that works?
The font manager was previously working but when I wanted to add some more icons (like an additional 4 out of the 11 I already installed), it just keeps giving me the error.
-
This reply was modified 11 years, 11 months ago by
insatiableiam.
Hi Bedros!
That’s expected, Enfold does that on each image upload in order to let you use the image in every case, you can disable it easily by removing this lines in functions.php:

Cheers!
Josue
I’ve tried to add a LayerSlider to single.php as mentioned here:
https://kriesi.at/support/topic/layerslider-in-php-file/#post-121792
But it does not work. What can I do?
Hi!
/includes/loop-index.php, line 171.
You can either edit it directly in that file or do it dynamically using a plugin like:
http://wordpress.org/plugins/codestyling-localization/
Regards,
Josue
Hey Brian!
Thank you for visiting the support forum!
You need to deactivate the default layer slider first. Please add this on functions.php if you want to use the layer slider as a stand alone plugin. This will disable the default layer slider that is included within the theme, find this code on line 16:
if(isset($avia_config['use_child_theme_functions_only'])) return;
Add this code below:
add_theme_support( 'deactivate_layerslider' );
Once the default layer slider is disabled, please install the plugin. Let us know if it works.
Cheers!
Ismael
I tried adding
query_posts(‘order=ASC’);
to the loop on index-loop.php
While that did change the order, it was not restricted to posts within that category. It was listing the first post ever posted at the top of every single category. Is there any other way to change the default order of normal blog posts within this theme?
I have 79 categories and 1500+ posts. Manually changing their dates to get the order I need is not practical.
Any help would be appreciated.
Hey!
Try going through the steps again. I just tested this with 2.7 by changing the value in the enfold functions.php to get the three lines code instead of the default one:
'mobile_menu' => array( 'font' =>'entypo-fontello', 'icon' => 'ue811')
Cheers!
Devin
Hello,
Since the latest update to WP 3.9 and WooCommerce 2.1.8 (we’re running Enfold 2.7) our users can no longer make purchase on our site because when they click to checkout they get the “Error establishing a database connection” message. I’ve submitted a ticket to Woo, but wonder if this is a theme compatibility issue? I’ve increased the memory limit (to 96M, then 128M) and this had no effect. I also tried reinstalling WordPress 3.9 and tried to alter the permissions of the admin-functions.php file (which I read on one of the boards in the hours I’ve spent trying to figure this out!) – nothing helped and I set the permissions back (to 572).
You can see the issue here…
http://www.rockspotclimbing.com/shop/
… add an item and try to check out.
Thank you in advance!
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Hi Jorge!
The portfolio post type is defined in wp-content/themes/enfold/includes/admin/register-portfolio.php. I’m pretty sure it’s not the cause of your issue though because we didn’t change this code since Enfold 1.6 and the most recent WP version was 3.7. However let’s wait for the WPML support staff answer.
Cheers!
Peter
Hi,
today I wanted to download the new version of ENFOLD, but there is no download available anymore:
“Download not available. Item reached download limit”

Themeforest links to this article in the Knowledge Base:
http://support.envato.com/index.php?/Knowledgebase/Article/View/215
Where and how can I get the newest version??? I urgently need it for updating my site and get the new blog logic working!
Thanks!
Hey!
When you edit the page you can see the ID in the URL path:

Put the code at the end of functions.php, and yes you would have to put the code every time you update the theme but you can avoid this using a child theme.
Yes, that would be the image URL.
Regards,
Josue
Hello,
I want to change the button of the menu on Iphone and Ipad.
I want to place the text ‘Menu’ there. I believe I have to alter the helper-main-menu.php file. Is this correct?
I work with the latest update of Enfold, version 2.7
I also use a child-theme so can you explain me that if I alter the file helper-main-menu.php how I can activate this in the child theme?
Gr. Jeen
I’ve fixed it. The solution:
Edit wp-config.php, add this:
error_reporting(0);
@ini_set(‘display_errors’, 0);
Greetz
Hi!
I’m not sure why the code doesn’t work for you but do you mind if we ask why you need an id to the button? Maybe knowing why you need it can give us a better understanding on how to approach the problem. You can actually edit the config-templatebuilder > avia-shortcodes > slideshow.php and look for the button code on line 792:
$button_html .= "<a href='{$link}' {$blank} class='avia-slideshow-button avia-button avia-color-{$button_color} {$button_count}' data-duration='800' data-easing='easeInOutQuad'>";
You can add the id there but every button generated on the full screen slider will have the same id which might cause some conflict.
Regards,
Ismael
Hey welti!
Bitte aktualisiere Enfold auf Version 2.7. Falls der Fehler noch immer besteht versuche alle Plugins zu deaktivieren- vielleicht ist ein Plugin noch nicht zur Gänze mit WP3.9 kompatibel. Falls dies noch immer nicht hilft versuche den allocated memory auf 128M zu setzen: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
Wenn dies den Fehler noch immer nicht behebt erstelle uns bitte einen Admin Account und sende uns die Login Daten als “Private Reply”.
Best regards,
Peter
Hey MeryVi!
You can always re-download the theme from your downloads on ThemeForest and then just re-upload any file to replace the previous version over ftp. This video will walk you through the process in general: https://vimeo.com/channels/aviathemes/67209750
Regards,
Devin
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Hi Ismael,
I see that I’m running version 2.6.2 but in the theme options it says that I’m running the latest version. I just downloaded 2.7 from Themeforest, but if I install it, what’s the best option to do that without losing all my theme settings and post/pages settings? Shall I just overwrite all the files?
The proposed solution of adding the function to functions.php doesn’t work unfortunately.
Regards,
Danny
Hi!
Yes, afaik it’s possible to change the crop position since WP3.9. In functions.php search for:
$avia_config['imgSize']['entry_with_sidebar'] = array('width'=>710, 'height'=>270); // big images for blog and page entries
$avia_config['imgSize']['entry_without_sidebar']= array('width'=>1030, 'height'=>360 ); // images for fullsize pages and fullsize slider
and replace these lines with
$avia_config['imgSize']['entry_with_sidebar'] = array('width'=>710, 'height'=>270, array(top, center)); // big images for blog and page entries
$avia_config['imgSize']['entry_without_sidebar']= array('width'=>1030, 'height'=>360, array(top, center)); // images for fullsize pages and fullsize slider
You can replace ‘top’ with ‘center’, or ‘bottom’ (y position) and ‘center’ with ‘left’ or ‘right’ (x position). After the code change you must regenerate the thumbnails with: http://wordpress.org/plugins/regenerate-thumbnails/
Regards,
Peter
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Hey!
@abraoaddad – please try to update to Enfold 2.7 and WP3.9. If this doesn’t help try to deactivate all plugins. I can’t reproduce this issue on my test server and afaik no other user reported an issue with the button shortcode – thus it must be something server specific. You can also try to increase the allocated memory to 128M: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
@lkauffman2003
1) Kriesi investigates the issue.
2) You can try to increase the allocated memory to 128M. 96M might not be enough if resource intensive plugins like WooCommerce, WPML, etc. are used.
3) I have no favorite role manager but this plugin is popular: Groups
Regards,
Peter